Hotel Meson de Sara
Top rated by guests





8.1Excellent
(706 Ratings)
"Great place, good location near the city center. We also enjoyed the buffet breakfast!"
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3-Star Hotel
Guests love it hereGuests give this property a top rating
Great price for your budgetOne of the lowest cost properties in the area
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Located in Querétaro and with Queretaro Congress Center reachable within 3.7 miles, Hotel Meson de Sara provides concierge services, non-smoking rooms, a terrace, free WiFi and a restaurant.
Business facilities
Airport transportation available
Shuttle available
Concierge services
Free WiFi/internet
Non-smoking
Wheelchair accessible
Balcony/Terrace
WiFi/Internet
Family friendly
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(706 Ratings)
"Great place, good location near the city center. We also enjoyed the buffet breakfast!"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
9.0 / 10.0
Friendly helpful staff, good breakfast, hot shower, location is excellent. We book for 3 nights and stayed for 6 nights it was so good
Everything is good. To improve tables and chairs on the sun terrace would make this a usable space. Water refill or bottled water for guests would be helpful
8.0 / 10.0
Clean and near everything ,stuff was very helpful they brought me extra pillows and blankets room
Was clean ; breakfast was good
The bed was extremely uncomfortable very hard
8.0 / 10.0
I arrived late and left early so didn't have too much time to check out the facilities. My bed was comfy and felt clean, the room was fresh and tidy. The shower was good. Best of all was the location. I wanted a quick beer before bed, and on a Saturday night the surrounding streets are alive with music and nice places to relax in Queretaro. The receptionist was super friendly and helped with my early morning departure by personally knocking on my door to make sure I was awake and arranged a car to airport.
Didn't see any kitchen facilities, but maybe didn't look in the right place.
10.0 / 10.0
Great place, good location near the city center. We also enjoyed the buffet breakfast!
9.0 / 10.0
Central location , breakfast ladies excellent,
Shower head needs replacing and toilet bowl no water often no flushing .
6.0 / 10.0
Everything you need is close to the hotel.
Unfortunately the sheets weren't clean, hair in the bed.
Only cold water.
8.0 / 10.0
The arquitecture, cleanliness and comfort, superb value.
No water heater in our room, that's the only downside. Be sure to ask for a room that has gas water heater (ours had solar but it was cloudy out there).
6.0 / 10.0
Hey didn’t offer a breakfast
They didnt cleaning the bathroom and bedroom, we found hair in the bed, And the bathroom was dirty.
6.0 / 10.0
We didn't use the restaurant
The price is not according the room, I think should be bigger.
5.0 / 10.0
The location was excellent, walking distance from the city centre.
The view out the window was of a large wall, and the music coming from the other side of the wall was blaring from early afternoon until late into the night. However, the most inconvenient aspect was the fact that they had run out of towels, and we didn't receive them until late morning of our first full day. When they cleaned the room, they kindly removed our used towels but didn't replace them. We had to ask every time and were often told that they had run out of clean towels. The hotel wasn't even half full.
4.0 / 10.0
The location was good
There was no hot water in the shower. Just kind of luke warm which felt cold especially considering that evenings and mornings were cold and then you have to go into a cold shower. Also no heater - although daytime outside temperature was about 25 degrees celsius in the night it would drop to about 6. Also my bedding had someone’s hair - the staff changed the bedding after i pointed it out. The walls of the room were not very clean either. The music from next door bar was very loud and i could hear it as loud as if i was in the bar, banging and vibrating in my room and on a Thursday night it was on till 2am.
I rarely leave negative reviews but this sort of stuff can ruin your holiday. I guess if you only want something to sleep only at night it’s bearable but definitely not somewhere I’d stay again.
6.0 / 10.0
the location was great.
The room wasn’t clean properly, there were not hair dryer and also we needed to get the towels everyday.
5.0 / 10.0
Location, modern facilities
Room was dirty, had not been sweeped hairs everywhere, kept taking towels without replacing them and I had to go down for more each night.
They let guests have parties at night in their rooms, loud music, lots of people and noise until 3am. We were there for work, couldn't sleep
Not enough outlets in room
5.0 / 10.0
Location
No hot water,so bad clean,no change linens every day.
4.0 / 10.0
Great location, nice staff.
Terrible sheets, lumpy mattress, first room had no hot water.
9.0 / 10.0
Location
10.0 / 10.0
Recomendable
Recomendable
6.0 / 10.0
Very good location
Check the cleaning of room’s
9.0 / 10.0
nice place, very good locación
7.0 / 10.0
Es agradable
Que antes estaba incluido el desayuno y ahora no
7.0 / 10.0
Según entendí había hecho a reserva con desayuno pero me dijeron que para Booking, ya no incluía desayuno. Igual me recomendaron el desayuno del meson, supuestamente me harian precio especial, pero no hubo servicio ningún dia.
Solo lo del desayuno, las habitaciones son mas pequeñas de lo que se aprecian en las fotos.
8.0 / 10.0
La ubicación del hotel es excelente, muy cerca de las plazas principales.
Los colchones están muy duros , la televisión no agarraba bien los canales , y les recomiendo que en épocas de frío, pongan cobijas a parte.
1.0 / 10.0
Considero que fuimos engañados con las fotos de la habitación que habíamos reservado. Las habitaciones NO tienen ventanas con vista a la calle donde esperábamos tener luz natural en la mañana, lo cual fue promocionado en el anuncio. NO habían cobijas y las sábanas eran de una tela muy barata e incómoda. Es realmente preocupante que piensen que sábanas sin cobijas es adecuada para el frío que hace en Querétaro. Las cobijas que nos entregaron eran de una pésima calidad. TAMPOCO había wifi, lo cual es inaceptable para un establecimiento que se dedica a la hostería en una ciudad moderna. Trabajamos en línea y fue un dolor de cabeza conectarnos al WiFi. Al final, nos tocó salir para conectarnos al internet, lo cual implica un gasto adicional innecesario y fue muy frustrante porque no deben mencionar que hay wifi en su anuncio. Cuando nos entregaron la habitación, estaba hecha un lío. Se nota una falta de control de calidad y profesionalismo. Fue realmente desagradable llegar a nuestra habitación después de un largo viaje y tener que quejarnos de la falta de servicios básicos que se espera de un hotel en el centro histórico. Pensábamos que ya habían pasado suficientes cosas hasta que nos pasó la peor experiencia que hemos tenido en un hotel.
LO PEOR: El personal (los recepcionistas) nos estafaron!!! Los 2 recepcionistas nocturnos fingieron que había una multa por lavar unas sábanas que habíamos manchado sin querer y nos exigieron que les pagáramos en efectivo en ese momento. Está multa fue ficticia, pero nos acosaron hasta que les pagamos los 200 pesos. Dijeron que teníamos hasta la media noche para pagarles y que nos iban a incrementar la multa si no pagamos la multa ese rato (dijeron que nos iban a cobrar un cantidad inexplicable de 800 pesos). Es bochornoso tener que pasar por esta experiencia. ¡Por el precio que nos cobraron, JAMÁS recomendaríamos este hotel!
7.0 / 10.0
Excelente ubicación y la relación calidad-precio muy buena. El lugar limpio, el agua caliente tardaba en salir pero se logró perfecto para cortas estancias
El colchón está muy duro y las puertas no ailsan bien el ruido exterior por lo que se puede escuchar todo
7.0 / 10.0
Sí hubo agua caliente todo el tiempo y la atención en recepción muy, muy adecuada.
Lamentablemente la habitación muy fría y sin cobijas, fue mala experiencia pasar la noche así, casi ni dormí. También el ruido en el bar de la entrada algo incómodo.
7.0 / 10.0
Limpieza, recibimiento, atencion de recepcion, cuarto, camas, baño, regaderas. La estructura colonial. La ubicacion.
No tiene estacionamiento. Las de limpieza abrieron mi habitacion estando yo dentro del cuarto. No respetan los tiempo de hospedaje.
7.0 / 10.0
Es la segunda vez que nos hospedamos en el hotel el desayuno es muy rico ... La atención de la persona encargada es muy amable, las habitaciones son cómodas y muy limpio.
Pero en esta ocasión nos dieron una habitación que tenía cosas personales de alguien más, se comentó y nos cambiaron a otra habitación pero en el baño el jabón estaba abierto y sucio, me parece que incluso era habitación del personal del mismo hotel, no había cobertores en la cama, se tuvieron que solicitar, eso no me agradó.
10.0 / 10.0
La tranquilidad
Los vecinos ruidosos
9.0 / 10.0
El ambiente y amabilidad de su personal
La conexión a Internet
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Meson de Sara. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Meson de Sara pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Meson de Sara?
We found 13 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, concierge services, and free wifi/internet.
