Hampton Inn Mountain Home

The hotel was clean and the stay was fine. The original booking here on Expedia said the room was supposed to sleep 5 and it did not. There were just two double beds. They did not have roll away beds either. We had to go out and buy an inflatable mattress for the night. The man at the counter said that was Expedias fault so I’m not sure.

Staff friendly and helpful

This is a great place to stay! Hotel was stocked with everything we needed, clean and quiet. Staff was very friendly and helpful. The pool and hot tub were great! Breakfast was amazing for all 3 mornings! My grandson loved making his own waffles! The only thing that I would recommend that this hotel needs is a great gym. They only had a an exercise bike, a stability ball, and some medicine balls. And they also stored house keeping supplies in there. Cleaning cart and vacuum.other than that, it was great!

I booked this hotel over 3 months ago, but when I tried to check in I was told they could see my reservation but had given my room away. They were not able to explain why, and they simply said we overbooked somehow.

Great place would stay again

we always stay here when in the area. We stay here for the indoor pool. Our grands love to swim and we love to soak in the hot tub!!

Room was clean, staff was very attentive, and the hot tub was awesome.

Convenient and close to hospital

The rooms were great, but the corridors and stairwells had a musty odor. Staff was exceptional and extremely friendly.

My boyfriend and I booked this property for a quick little getaway. Our main reason for booking this specific one was for the hot tub. Check in was seamless and the room was gorgeous, the bed was super hard though. Both of our backs felt it this morning. We went down to the pool area and it was so hot in there, you could barely breathe. Staff had opened a door and put a fan in front of it to try and get the air out. We turned on the timer for the hot tub, nothing happened. We tried several more times, but nada. It was broken. We stuck a toe in to check the temperature and it was barely lukewarm, so we decided it wasn't worth it. We went back upstairs and watching tv for the remainder of the evening. Breakfast this morning was mediocre at best. They had some super greasy sausage and watery eggs, some cereal options, and some pastries. The staff were all courteous and very friendly, we enjoyed all interactions with them.

Very quiet and convenient to Baxter hospital. Plenty of choices to eat.lots of shopping choices also.

Went down for breakfast wasn’t hardly anything there. The oatmeal was watery, no coffee cups and then the coffee ran out people had to wait for everything. The lady working there wasn’t able to keep up and keep the breakfast items available.

Great visit…my first morning at breakfast a very fat woman who worked there spoke loudly and constantly about another employee. It was very irritating to hear about how this “redhead bword” thinks she owns the place. She and another fat male at the front desk talked about the redhead b word….yess they said “b” word not the full vernacular…..then the fat woman waddled into the kitchen and told the gentleman who worked in that area about her dislike for the red headed worker. The man who worked in the kitchen seemed embarrassed and kept looking around when buffalo wallow woman was loudly speaking her diatribe. When I checked in a red headed woman was working behind the desk…she could not have been more polite and efficient. But anyway it was interesting breakfast conversation.

For most part good friendly staff

Staff is great. Property is clean and organized.

Personnel were friendly. Was undergoing renovations, needed an update. Should be full stars once completed.

Breakfast was good. Room Floors were very dirty.

Easy access to main road staff super friendly

poor set up in all cases. Room for a very tall person. Shower head un reachable. bathroom door sticks to floor causing injury. no light in fixture. no drawer knobs. Tp dispenser out of reach.

Free breakfast and location.

Great place to stay. Comfortable, Clean, and Well Maintained. Hampton Inn nevers disappoints.

Needs updating

Very clean. Staff was helpful and accommodateing.

For a Hampton is was the worst one I’ve ever stayed at in the United States, it’s in need of serious upkeep especially the showers. Room smelled like urine, I’d choose another location in the area even if your a rewards member like myself. Not worth it when they’re are plenty of nice boutique style hotels in the area.

Had a phenomenal receptionist/host. She actually had a great, friendly personality. During their shift change over the younger gentlemen was pretty great too but we didn't have much interaction.

The lady at the front desk was so sweet and helpful, and the breakfast was delicious!

The rooms were clean, a bit dated but we were happy to have a clean place to sleep and didn’t need anything fancy. The pool and hot tub felt amazing but had so many chemicals in them, our entire party’s eyes were burning. At least you know it’s clean! The breakfast had many options, the food was decent.

The property was well worn, but clean. The pool was not working, with basic lawn care needing to be done around the property. We were set to stay two nights but left early to make a one night stay. The housekeepers smoked right outside one of the entrances and had an ash bucket at the door. The were friendly though and our check in was quick and easy. Won’t go back to that location in the future.

First thing there was an awful smell coming from pool room on first floor. Sink would not drain; no hot water in room! Pool & hot tub was contaminated and closed . Goody guy working the desk. People in front of us left without hesitating to stay. It was horrible we left!!!!!

The only thing that would have made this trip better, was a more comfortable bed. The staff is friendly, property is clean.. Will for sure stay here again when in the area.

Where to start? Well, check-in was uneventful and the person at the front desk was super nice. We made our way up to the room and found out quickly that the toilet was broken. Besides that there were stains on the chair that I didn't want to know about. Got switched to a new room and more stains, this time on the bed platform and chair. But the toilet was working and, really, we booked this hotel for the hot tub. Do not book this hotel for the hot tub. I've taken hotter baths. The beds are creaky and SO uncomfortable. And our shower handle was broken in the new room, it migrated on its own, so the water was either scorching or freezing. Oh! And our room smelled like pizza from the moment we got in there. I'll stick to the Quality Inn from now on.

Room was small. Bed was a standard size, not queen size. Shower was hard to regulate water temperature. Lighting was dim.