Travelodge by Wyndham Knoxville West

They were very helpful and kind in our stay at this hotel. I appreciate that!

Good stay

The shower was wonderful! The room smelled very bad! And the hotel was under construction and the door from the outside to rooms inside were unsecured. I felt unsafe!!!! The street noise and other occupants were noisy.

The staff was very nice,got told it was a continental breakfast " free" it wasn't . Besides the goose droppings everywhere and then you step in it and don't know it, you bring it into your room with ya...

There was no ADA accommodations for wheelchairs. The inside of the hotel was extremely hard to breathe due to all of the dust and debris from the construction. It was very hard to navigate inside with a wheelchair. The inside of the room was not clean and it smelled really bad. There was what appeared to be blood on the floor and the toilet was not clean. The bed was not clean. And it smelled really bad inside of the room. I am not satisfied since there was no wheelchair accessibility to the hotel. I would like a refund.

The room had few towels, mold in the shower, toilet leaked all over the floor and it stayed wet, construction stuff everywhere . It is convenient to restaurants and shopping. We were told they had upgraded this room. Shower curtain was ripped and it dripped. If this was an upgrade I would be surprised.

Hey there, The property is being updated and under construction. Went to 3 hotels before having to end up leaving and going to get a different hotel due to the noise and mold smell. I have tried to reach out to you guys multiple times by responding to emails and calling, I have had no luck speaking to someone and I am very disappointed. I am not only out the money but also had to move and not get good sleep for all the meetings I had to attend. Please help me get this resolved. Victor and Amanda

Whole building was under construction, they had a $200 hold on your card for the locals had to go in laundry door to check in

Room close to parking

Despite hotel lobby and entire first floor under major renovation/construction, we had a pleasant stay. Room was comfortable and housekeeping staff was efficient. No breakfast service, but coffee station available in the hallway. Side entry doors not secure, and the walk to the lobby through the construction zone felt a little iffy. We were there on a weekend, so it was quiet-no construction underway.

The hotel is undergoing renovation and should be close to the public, next to the highway so very noisy at night.

This property is completely under construction, even the halls going to the room. No lobby. No breakfast & no place to even eat breakfast..all under construction & no exercise room or pool. The room itself seemed clean but everything between the room and parking was torn up and the tiny lower parking area was a mess with vehicles pulled in on both sides making it very hard to park a pickup. There are no amenities or places to be except in the room. Bathroom paint peeling, but there was hot water. Toilet is one of those short, kid ones. Expedia should not vin list this property until the construction is over! Also, nighttime traffic was noisy. Miserable stay.

I love the peace nobody bothers you

Thank goodness for the lovely staff!! The hotel is is in rough condition and under construction. The listing pics do not match the room at check in. Thankfully I had brought cleaning essentials and was able to disinfect. Surprisingly the bed were quite comfortable or it was that we were just so tired. This property needs to be reassessed and at the very least it be mentioned that it’s under renovation.

Shower dropped all night lights kept flickering.

Would have liked to know renovations were going on.

When I walked in the gentleman at the desk was extremely rude and didn’t greet us, his first words to us was yelling DRIVERS LICENSE AND CREDIT CARD. He comes back and hands them back and says looks like you came straight from work your room is on the second floor. Horrible customer service. The hotel is under construction and everywhere you walk is a trip hazard part of the floor is torn up and there is a sharp lip on the rest. Beside the front entrance is a huge hole where they have dug something up and you can’t see it well after dark nothing is marking it to let you know it’s there and my son walked off in it up to his waist. Then, they have a prostitute going from vehicle to vehicle in the parking lot. Radisson Has lots their touch! The room didn’t have blankets for the pull out bed. Only one towel for a family suite. This experience has ruined the chain of hotels for us.

Aweful experience with while ordeal. Would never recommend booking through Expedia every as well.

This location is currently under major renovations. So major we were wondering if they were even still opened when we walked in. Overall, once we got to our room it wasn't bad. It was actually pretty nice. the only complaint about the rooms is there was no comforter on the bed, just a few sheets and a light blanket. So I was freezing all night. Overall, for the price it wasn't bad.

Messed up reservation no information that hotel was under construction Receipt said 3 rooms booked. Charged for 3

Our interaction checking in was great. There were some hairs in the bathroom and you could tell by looking around corners and such the place wasn’t being cleaned very well. We found rubber bands around the bed in the floor. The elevator wouldn’t work in the morning so we used the stairs. Overall it served its purpose for a place to sleep but definitely nothing special.

It would have been helpful to know the hotel was under renovations. Once they get it finished it will be really nice but not so much right now. If I had known I would have made a different choice.

After day one our shower didn’t work. Found out at midnight when we rolled in. The entire place is under serious construction. Literal pools of wet concrete in the lobby, carpet/flooring is non existent, entire place smells of lord knows what. Rooms smell like smoker rooms. Everything is extremely dated. Seems like the owner spread himself to thin by starting 17 projects at once.

The guy at check in and check out was extremely nice. When we left for lunch he asked if everything was satisfactory.

Sorry that we had to cancel our reservations because of of inability to get to Knoxville because of closed roads. Hurricane Helena. Thanks to Brian and Earl for helping us with our cancellation process. Oscar Fowler

This hotel is currently not fit for clients to stay overnight. It is dirty and under construction. The comforter was blood-stained. Most importantly, the room smells of mildew and smoke. My family left and drive overnight, so as not to sleep in the unfit room. We made service desk aware of concern and I did not hear back from management.

Property was under construction but there was no signs or caution tape up.

Property was under renovation and no indication when I booked online. It did not even look like the photos. The staff was friendly but they didn’t change the rate or give me an upgrade. This is really a travesty and I will have to take it up with the brand name.

This property was under major construction in the lobby and this was not mentioned to us at time of booking

I would not recommend this hotel. There was construction/remodeling going on. The Lobby looked nothing like the picture. The stairs were torn out and it was under construction. The room and property were more of a "motel" instead of a hotel. Furnishings in rooms were very low quality. The hallway on the 3rd floor had a bad smell. We found dog food on the floor in our room. We didn't get to the hotel until after 11:30 pm. It was so bad we ended up grabbing our bags and leaving at 1:30 am.

This property looks condemned when you see it from the road. We were afraid to walk in the door. I forced myself to stay there due to the situation and the non-refundable rate. I have never written a review but I would like to warn others before they book this hotel. There is no hair dryer and when we asked for one, we received a dryer that smoked and did not work at all. There were no apologies for the condition of the hotel. There was a tarp on the roof that came down over our window. I have pictures to back up my claims.