Homewood Suites by Hilton Knoxville West at Turkey Creek
Top rated by guests





8.4Excellent
(77 Ratings)
"Spacious"
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Homewood Suites by Hilton Knoxville West at Turkey Creek features air-conditioned rooms with TV in the West Knoxville district of Knoxville.
Business facilities
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
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Customer support is handled by our partner Booking.com
$$$$
Top rated by guests
8.4Excellent
(77 Ratings)
"Spacious"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Location, water temperature for extremely hot which was nice
The bed was horrible, pillows were too soft, water pressure in the shower was low. The view from both windows were bushes.
4.0 / 10.0
The breakfast
Sofa bed should not be called a sofa BED. We had to make the sofa “bed” ourselves. The so called called sofa bed is EXTREMELY uncomfortable. The shower gel was empty for most of our days and not refilled. The best part was the breakfast and the staff person who attended to the breakfast.
1.0 / 10.0
Liked the location!
Dirty washcloth used, hanging from bathroom shower curtain rod. Staff was unhelpful. Was told the night would be free. I understand it was accidentally left but it was the way the staff treated me when I complained
10.0 / 10.0
Spacious
NA
10.0 / 10.0
The room was big and clean and had everything we needed inside.
The bed was so comfortable, so glad we got the king bed.
The staff were extremely helpful and kind. Breakfast had a great selection of hot and cold foods. Great parking around the hotel and was nearby stores if we needed them.
Nothing.
10.0 / 10.0
Breakfast was good
8.0 / 10.0
It is a Homewood Suites and, like the rest, they are comfortable and nice. The breakfast is good. We especially like the oatmeal which has a great consistency. The staff is very nice, and the manager was great stepping in to fix a billing confusion created by cutting the trip short by a day. If you've never done a trip change during a visit, you have to contact Booking.com first and they are supposed to coordinate with the hotel. The confusion came because sometimes Booking.com pays the bill and sometimes you do. In this case the latter was true and the hotel thought Booking.com was doing it. If Booking.com pays, I would get a refund from them instead of the hotel. once it was straightened out, the manager acted promptly.
I will say the location is really nice as it across the street from a couple of very nice shopping strips and a great variety of restaurants. we were there for the National Club Crew championships which were up in Oak Ridge. It was a pretty easy commute up there.
Nothing really. It's what I expected.
10.0 / 10.0
spacious area
none
8.0 / 10.0
We left to early
8.0 / 10.0
Nice close to shopping and attractions. Property was nice could used more outdoor sitting space.
10.0 / 10.0
The breakfast was great and the staff are really good about making sure that all the food is replenished as well as the coffee, etc.
10.0 / 10.0
My overnight stay was super comfortable! Love the size of the room, how it was kept clean, and the free breakfast.
6.0 / 10.0
I appreciated the overall friendliness of the staff. Common areas, hallways and exterior were cleaned and well maintained.
When we checked into our room, the carpet was wet, and it had a light odor. Both tubs needed to be reglazed. The ice maker was missing a cover and catch container. I was definitely a little disappointed since our 1st stay was so nice. This was not the same. It was late when we arrived, and we needed to leave out early in the morning to finish our drive home, so we made it work and just left earlier.
9.0 / 10.0
Vet clean and centrally located. The breakfast was lovely. I didn’t use the gym or pool but they looked great! It was nice to have so much space and a small kitchen.
Wish I could have gotten more pillows but that is not a major problem. Everything else was lovely.
8.0 / 10.0
The receptionist that helped with check out this morning was friendly, attentive and helpful. I also appreciated the overall cleanliness of the hotel and the rooms.
10.0 / 10.0
The staff was awesome, the room was clean and comfortable.
Nothing
5.0 / 10.0
Location was good. Room was clean and neat
The bed was horribly uncomfortable.
It cracked and was lumpy. The mattress felt 20 years old
9.0 / 10.0
Room location close to lobby on first floor. Hotel location perfect for my stay in Knoxville and excellent Turkey Creek area.
As a contractor, I observed paint , drywall and tile repairs that would not meet my standards.
5.0 / 10.0
Location; very convenient.
Needs a major renovation. Everything was worn down and not clean.
10.0 / 10.0
Other than the one elevator that was broken. I liked the ambiance. The property had everything I needed. Laundry room, Fitness room, my room. BREAKFAST was excellent! The STAFF were super accommodating!
The broken elevator. But that was minor. It went up but had trouble going down. I’m sure it’s fixed by now.
8.0 / 10.0
The location was great. The room was comfortable.
My card key would not work on the back parking lot door.
10.0 / 10.0
The beauty of the room as a whole. The bathroom was amazing!
N/A
5.0 / 10.0
location
Hotel cleanliness
Hand sanitizer availability
Mask usage
8.0 / 10.0
Somwhow I inadvertently reserved a room with handicapped accessibility. My own mistake. However with a family of 6 traveling, the room was not adequate for our needs. The shower had no drainage, so we flooded the bathroom. We couldn’t use the shower head that was affixed.and had to use the handheld shower head. The staff was very helpful and brought towels to mop up our disaster in the bathroom. Beyond that, the room was fine and had we had a non handicapped room we would have been perfectly happy to stay here again.
8.0 / 10.0
Property was located in a great location and we had a room that was perfect for taking my dog out and easy for my disabled mom to get in and out of without trouble.
The walk in shower that I specifically wanted for my mom was broken. I reported it when we left and they said they would get it fixed.
9.0 / 10.0
Very nice and people at desk were fantastic.
The hotel had no record of my Booking.com reservation even though I had my confirmation but the man at desk actually was able to get us an even bigger room for a lower price for my difficulty. The only negative was it didn’t have a shower, which was my main purpose for using this hotel due to my mom’s disability but that wasn’t his fault, all those rooms were occupied.
8.0 / 10.0
Convenient location, great suite! Perfect for our family of 6. The staff there is exceptional!
We had to have our key cards replaced multiple times.
10.0 / 10.0
So much parking space, easy to get around Hotel, cozy and staff was absolutely incredible.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Homewood Suites by Hilton Knoxville West at Turkey Creek. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Homewood Suites by Hilton Knoxville West at Turkey Creek pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Homewood Suites by Hilton Knoxville West at Turkey Creek?
We found 1 amenities for this rental. This includes , and business facilities.
