Holiday Inn Niagara Falls State Park Entry by IHG

Great place

So, past reviews do indicate the hotel has some run down areas and the carpets could use some more TLC, and that is definitely true. Our room had blood stains on the carpet and paint peeling off. In addition, the tub for the shower is really high and you will need someone to help you get in and out. And yes, you do have to have a daily rate for parking (it’s one of the first things I look for when getting a hotel). That being said, the staff there is excellent. Very helpful and kind. We didn’t have breakfast there as we decided to go elsewhere. And you can’t go wrong with being right across the street from Niagara Falls State Park and the Rainbow Bridge to Canada.

Clean rooms and close to attractions

Awesome place to stay

The room was clean and comfortable

The room was clean and provided everything we needed for our 2 day stay. Walking distance to the State Park. Anchor Bar was connected to the hotel. Casino within walking distance.

This property was right across from Niagara Falls it was perfect location . We got the room with the view but you can barely see it so wasn’t really worth it for that

Room was very clean, spacious, wonderful view. Pool and gym was nice. There are many walkable food and entertainment options. The Niagara state park is next door and the entrance to rainbow bridge. You can just walk across to canadian side to Clifton Hill of course with a passport.

Was great, close to the water falls

Good location

We had an amazing view

I booked through Expedia. Two adults two kids. At the end there was an add breakfast option so I added it. Bit expensive but ok because of the location. First they hit you for 20 bucks a day for parking. I guess they expect their guests to ride the bus. Then the 80 bucks I spent on the breakfast package is only good for two people. They wouldn’t take it off my bill because it was a third party vendor. They hit my credit card at 4 pm even though the app said I wouldn’t be charged till after I checked in. The guy was well rehearsed and rude in a passive aggressive way I said ok it’s your google review and he offered to cancel my reservation but I still owed them for the first day. Leaving me out a nights rent and nowhere to sleep at ten pm. So we decided to pay their blackmail. The room is filthy. Someone painted the bathtub at some point and the paint is chipping and coming off in chunks. There are many spots where the wallpaper is peeling off and the carpet is dirty. Even the elevators had a buildup of crud on the sill. The big one was an air vent in the shower that hadn’t been cleaned in decades. It looked worse than when I change the air filters on my ac at home. We go to breakfast the next morning and only half the menu qualifies for the breakfast program. I paid twenty five bucks apiece for egg sandwiches for my kids drinks and tip extra of course. Bottom line don’t stay there unless you like legalese when they are ripping you off. Overpriced everything. Rude employees.

Very good.

Property is ok, some things are old .The good thing is that is very close to the Falls so you can walk everywhere. The staff is pretty nice and attentive. Especially the lady. Overall is good

Great hotel close to the park. Staff were friendly and helpful.

The staff were friendly and accommodating. They assisted us by ensuring our booking was not canceled on the day of our arrival, even though we hadn’t checked in yet. We had opted to pay at the property, but hotels.com wanted to charge our card before we arrived or cancel the room. While this issue wasn’t the property’s fault, I mention it to highlight that they made the effort to keep our room reserved. Very nice!

The location is great for access to the falls park. Staff was very friendly and knowledgeable. The only thing off was the smoke detector was just hanging on the wires but still seemed to be working

Perfect for a weekend trip to Niagara Falls. Walkable to Niagara State Park and Canada . Tours available from hotel . One washer and dryer on site and you will need Canadian coins to operate them. Next door to Anchor Bar.

Hotel was nice nice walking distance to the park had a wonderful time Niagara falls is a must

Friendly staff and clean property.

It was clean

Beware of hidden fees!! $14.99 Destination fee and $19.00 parking fee. The hotel is very run down. I can't imagine the why they charge a destination fee when it's NOT a resort! Wallpaper peeling, mold and mildew in the bathroom. Stayed in the King Suite which the window was a roof walkway. Could hear people walking through early in the AM. The other side of the suite had no ammeties such as a mirror or lights. The only light was by the bed so the rest of the area was dark which made it impossible to see anything in my luggage. This hotel was totally not worth the added expense, Will never stay again!!

Stayed here for a weekend. The hotel staff were very friendly and helpful. The hotel was clean and updated. The location is fantastic. We were able to walk to everything. Would definitely stay here again.

Check In was easy (though under staffed). Our room (#200) could of used a good cleaning. Carpet was dirty, hair on the bathroom floor, fruit flies in our room, baby ants in the bathroom. Mini fridge was missing. Microwave was dirty inside. And our room looked directly to a stone wall (no view). The fixture around the shower head was loose. The shower plumbing rattled in our room and in our neighbors every time the shower was used. Walls are very thin (neighbors were very noisy). Carpet in the hallway was dirty. And trash was placed outside of our room (though it was not ours). Besides being close to the Canadian border....we did not like our stay at the Hilton.

Attached restaurant breakfast option very expensive. $80.00

Very convenient location and friendly staff

Nice very good location

We had a great stay

Didn’t like that we had to pay to park at the Hotel! Parking should be free to guests!

Everthing

Very nice property

Good service and safe