Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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About this hotel
Located in Atlixco, 24 miles from Acrópolis Puebla, Posada Los Alcatraces provides accommodations with an outdoor swimming pool, free private parking, a garden and a terrace.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Located in Atlixco, 24 miles from Acrópolis Puebla, Posada Los Alcatraces provides accommodations with an outdoor swimming pool, free private parking, a garden and a terrace.
Amenities
Pool
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Balcony or Patio
Hot tub or spa
TV
Garden
Family friendly
Free parking
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
Customer support is handled by our partner Booking.com
Ratings and reviews
8.3 / 10.0
Excellent(96 Ratings)
100% verified reviews
8.0 / 10.0
Nice but some flaws they need to address ( internet)
We return here every few years as it was a place where we got Married .The restaurant produced It's normal good quality and reasonably price food,.
It was nice to see they still had the Peacocks and since we last went back they use unused parts of the garden to grow many herbs that they use in the Kitchen
It wasn't as relaxing as we had hoped, they are not doing the maintenance simple things that are easy to fix, The bridge over the pond one part is very loose, and the Pond itself needs a good clean, in the past they had fish in there.
There's no soundproofing as even with all the windows closed . Rooms 5,6 and 7 were very noisy at night from the traffic just behind the property something to think about if you're a light sleeper
The Internet is also very poor we had almost no signal in our room over the 2 days and even in the Restaurant and pool areas it hardly worked so they still haven't fix that issue over that we had 12 years ago and the several times we have returned. In the following years.
In the past it wasn't an issue for us. But now in 2025 the ability to check on work problems and Emails if you arrived Midweek when you are paying 3000 pesos a night is inexcusable .
Again something to think about if you needed to be connected for a small while for work.
Parts of the hotel are stunning. But with just a little more investment and care they could improve the stay for the guests. But it's such a shame they can't be bothered to do a few small improvements.It could be so much better of an experience .
So if the owner is reading. This constructive criticism please think about making these small improvements.you have no real control over the noise from the street but everything else you can improve with some effort.
7.0 / 10.0
Good
the facilites need more maintenance
7.0 / 10.0
Good
The property
Staff
Ambience
The room was different than the pictures
Oddly shaped
Furnitures were inadequate and the sofa given was uncomfortable
9.0 / 10.0
Great place to stay with the family.
Food was great.
Service was excellent
The property is gorgeous.
Low water pressure in the shower, also, water could've been warmer.
5.0 / 10.0
A hotel that is like every other country hotel but priced as a luxuory hotel in a major city.
They say that they are pet friendly, but that statement depends on how you define it. They charge you 150 pesos extra every night(!) for your pet on top of the already very expensive price for the room. The resoning behind that is very hard to understand.
In the pictures it seems like your pet has a lot of space to play and to run around in the green grass. Unfortunately that is not the case. The grass and nature is for the birds that lives there. At least a dog has to be leashed all the time to not disturb the birds.
The quality of the rooms are also underwhelming considering the price. Every detail is average. From the bathrooms, to the pool area, to the Tv. It is way overpriced for what you get.
8.0 / 10.0
Increíble
Todo increíble solo que no había wifi y no se podía usar la pantalla
Que no hay wifi
10.0 / 10.0
Hermoso lugar
Las instalaciones
Todo muy bien, yo recomiendo hacer la entrada al estacionamiento mas autónoma
8.0 / 10.0
Muy buena si tiene internet
Limpieza
Habitaciones y baño super cómodo.
Alberca muy bien
Cocteles muy bien.
Todo bien la atencion del 1er día, pésima, cero actitud de servicio.
Esta sobre la avenida y es muy ruidoso.
Nunca agarro el internet,*nunca*
10.0 / 10.0
Gran opción en Atlixco
Excelente lugar para descansar y relajarse.
Jardines y vistas lindas.
Personal atento.
9.0 / 10.0
Excelente lugar para relajarse
La habitación es muy bonita y cómoda, chimenea y jacuzzi excelentes.
10.0 / 10.0
Un bello lugar con todo lo que esperaría un huésped exigente.
La habitación que me tocó muy hermosa, los desayunos muy bastos y sobre todo con un estupendo sazón en todos los alimentos, la atención de todo el personal fue de primer nivel, además de sus bellos jardines tan bien cuidados, regreso sin pensarlo¡
De vez en cuando se prendía la bomba de la cisterna (pecata minuta)
10.0 / 10.0
Estuvimos muy a gusto, el lugar, la comida y personal excelente
Las instalaciones, limpieza y amabilidad del personal
El
Costo
10.0 / 10.0
Muy bonito y relajante
El hotel es muy bonito y relajante, el personal muy amable, la limpieza de la habitación excelente, la decoración en la habitación es agradable y la cama muy cómoda.
A pié está un poco retirado del centro.
Para entrar al estacionamiento tienes que llamar, no localizamos algún timbre.
FAQs
Is parking included with this hotel?
Yes, parking is listed as an amenity at Posada Los Alcatraces. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Posada Los Alcatraces. Enjoy the water!
Is Posada Los Alcatraces pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Posada Los Alcatraces?
We found 12 amenities for this rental. This includes pool, pets allowed, kitchen or kitchenette, internet / wifi, and fireplace.
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