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Río Tinto Hotel Boutique

Garden

Photo of the whole room

Balcony/Terrace

Bath

Photo of the whole room

7.5Good

(76 Ratings)

"Nice and quiet"

Verified guest

Don't miss out! Price and availability may change

7.5 / 10.0

Good(76 Ratings)

Hotel in Atlixco

5-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

About this hotel

Located in Atlixco, 22 miles from Acrópolis Puebla, Río Tinto Hotel Boutique has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. With free WiFi, this 5-star hotel has a terrace and massage services.

Amenities at Río Tinto Hotel Boutique

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Map of Atlixco

city location on map

Nearby attractions

Ex-Hacienda de Chautla

Ecoparque Metropolitano de Puebla

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

7.5Good

(76 Ratings)

"Nice and quiet"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.5 / 10.0

Good(76 Ratings)

Hotel in Atlixco

5-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Map of Atlixco

city location on map

Nearby attractions

Ex-Hacienda de Chautla

Ecoparque Metropolitano de Puebla

Available Rooms

About this hotel

Located in Atlixco, 22 miles from Acrópolis Puebla, Río Tinto Hotel Boutique has accommodations with an outdoor swimming pool, free private parking, a fitness center and a garden. With free WiFi, this 5-star hotel has a terrace and massage services.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Fireplace

Smoking allowed

Parking

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Free parking

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

7.5 / 10.0

Good(76 Ratings)

100% verified reviews

8.0 / 10.0

Hotel needs improvement.

The service was Excellent and the staff very friendly. The room was clean and the bathroom was very nice.

The pool was wasn't clean and cold. The breakfast was good but I didn't like coffee. The bed was too soft for me.

9.0 / 10.0

it’s nice

the remote control didn’t have batteries

10.0 / 10.0

All good

Nice and quiet

No complain

4.0 / 10.0

Disappointing

Only the bed

Very bad service for an expensive boutique hotel in Atlixco! No wifi, unavailability to have 2 sets of keys fir a room.

1.0 / 10.0

El hotel más feo, en el lugar más lejos de Atlixco

Nada

Todo mal, feo, sucio, no vale nada lo que cuesta.

10.0 / 10.0

Excelente hospedaje

Muy buena recepción, llegue en la madrugada y el personal muy atento y amable. LAs instalaciones muy bonitas y acordes a la relación/precio

N/A

10.0 / 10.0

Excelente y cómodo hotel.

El baño estaba espectacular, lo disfrutamos mucho, sobre todo la regadera enorme.

La llegada al lugar es un poco complicada, sobre todo de noche.

6.0 / 10.0

Equis tirándole a malo

Es una propiedad bonita

Demasiado sencilla la habitación, acabados viejos y poco mantenimiento. Sin amenidades, sin personal. Casi como un Airbnb

10.0 / 10.0

Todo bien relax

Todo muy bien, excelentes instalaciones, me volvería hospedar ahí mismo

9.0 / 10.0

Muy bonito lugar

Me gustó que usando auto puedes llegar rápidamente al centro de Atlixco, el lugar está muy bonito, la atención fue muy buena.

No me gustó que el hidromasaje del jacuzzi estaba descompuesto, sin embargo me pareció que fueron honestos al respecto y que facilitaron opciones para nosotros.

3.0 / 10.0

No cumple con las expectativas, no pudimos hacer uso de la tina de hidromasaje.

El cuarto estaba bien y las camas estaban bastante cómodas.

Pagamos una cantidad considerable por el uso privado de la tina de hidromasaje y no la pudimos usar ya que no funcionaba. Intentamos hablar con la recepción y jamás nos contestaron. Eventualmente nos dijeron que mandarían a alguien de mantenimiento y jamás fue a la habitación. Terrble servicio al cliente y venden algo que no sirve.

4.0 / 10.0

Instalaciones descuidadas

Le falta mantenimiento, rentamos la suite por el jacuzzi y no servía, las instalaciones muy descuidadas

No servía el jacuzzi y por eso pagamos la habitación, no nos comentaron nada al hacer check-in

10.0 / 10.0

Cliente satisfecho

La ubicación es buena porque proporciona tranquilidad para un buen descanso.

Me gustaría que la piscina estuviera abierta más temprano, 6 de la mañana. Me gustaría que " Netflix" funcionara de una manera más asertiva; que no tenga que utilizar mi cuenta para disfrutar de la programación. Me gustaría almohadas más pequeñas en la habitación.

8.0 / 10.0

Bueno pero malo

La habitación muy linda y el poco personal muy atento.

No había nunca personal en recepción. Pedimos room service por qué teníamos un evento y queríamos comer algo antes de irnos a el pero tardaron hora y media en llevarlo aparte de no muy buena apariencia y tardaron tanto porque tenían evento y le dieron prioridad y a los huéspedes no nos hicieron caso, así que tuvimos que regresarlo por qué teníamos que salir y nos quedamos con hambre y por la mañana queríamos desayunar y eran las 9:40 am y No había servicio de restaurante aún montado ni personal, tuvimos que salir a Atlixco una vez más con hambre. Por otro lado, el baño no tiene ninguna ventana para ventilar, la puerta corrediza que no embona bien y aparte rota y el seguro no servía. El aire acondicionado tenía una manguera horrible que daba a la regadera y se atoro con la puerta entonces empezó a gotear horrible encharcando la habitación.

7.0 / 10.0

Casi perfecto

El lugar es lindo y acogedor

Que me cambiaran la tarifa porque me ofrecieron un cuarto que no era el mío, y que también no consideraron la tarifa de mascota pero tampoco me lo dijeron

1.0 / 10.0

Mala experiencia

Reservamos para dos días, sobre todo por su alberca climatizada que publicaban era climatizada. Dia 1. Llegada.... al momento del checkin se pregunto si la alberca estaba en función y si el agua estaba templada, a lo que la recepcionista dijo que si.estaba en funcion pero no templada pues habia amanecido nublado y la alberca se calentaba por paneles solares. Una vez.instalados decimos probar suerte.ennla.alberca y el agua parecia de un glaciar, pensamos en usar el jacuzzi y adicional que también tenia el agua helada, no servía, porque estaba en mantenimiento. Cabe aclarar que se agendaron al llegar un par de masajes para el dia siguiente a las 4pm. En vista de la desagradable sorpresa y que uno lo que busca en un hospedaje, son las amenidades y estas no servían, decidimos buscar otro lugar para poder aprovechar la tarde en una piscina con agua templada, para agua fría nos abriamos ido a hospedar a las faldas del popocatepetl; recordando que la.reservacion fue para dos días... Dia 2. Regresemos de Villa las Mariposas (bonito lugar, sencillo pero comodo, buena atencion, petfriendly, y eso si, con piscina climatizada. Llegando nuevamente, para usar el spa ya agendas, se hablo con la gerente y confirmó que los paneles solares no servian hacia 20 días, y que el personal tenía conocimiento. MORALEJA: siempre pregunten si las amenidades son tal cual las publican antes de reservar, porque publicaciones de hoteles vemos, albercas con agua helada no sabemos!!!

1.0 / 10.0

Decidimos cancelar la estancia por la falta de atención y alimentos en el restaurante alegando que no iban a desperdicia

Llegamos y como éramos las únicas huéspedes el restaurante no se surtió de alimentos y no tenían casi nada que ofrecernos

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