Hotel California





7.7Good
(1,147 Ratings)
"The location of the hotel was great. Ms P and Ms A were very helpful. The rooms were enough to accomodate two people."
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3-Star Hotel
Well priced for this locationPriced under area average
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This hotel is located in Zurich's Old Town, 492 feet to the Bellevue Tram and Bus Stop and 656 feet from Zurich Lake. Hotel California offers free Wi-Fi and a computer station.
Concierge services
Free WiFi/internet
Non-smoking
Heating
Bar
WiFi/Internet
Laundry services
Safe
Accessible by lift
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.7Good
(1,147 Ratings)
"The location of the hotel was great. Ms P and Ms A were very helpful. The rooms were enough to accomodate two people."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Good bed, good shower, right in the center
Breakfast, noise from street, no convenient overnight parking if you have a car, restaurant staff was quite rude when we asked if we could eat there (they said they offer a restaurant discount to balance inconvenience from hotel works), smell in the hallway.
8.0 / 10.0
I stayed for two days at Hotel California and overall the experience was positive.
Among the main positive aspects, I would highlight the cleanliness, the central location which makes it easy to explore Zurich city center on foot, and the warm and comfortable room. The staff was polite and helpful, and the bed was very comfortable, all of which contributed to a pleasant stay.
The only negative aspect concerns the check-in process. The hotel asked us in advance for our arrival time, and I had informed them that we would arrive at 6:00 a.m. However, upon arrival, the security guard did not allow us to enter because the entrance opened at 6:30 a.m., forcing us to wait outside. Clearer and more efficient communication regarding access times would have been appreciated.
Overall, the hotel is recommended for its location and comfort, but there is room for improvement in the management of information related to access hours.
10.0 / 10.0
The location of the hotel was great. Ms P and Ms A were very helpful. The rooms were enough to accomodate two people.
Breakfast was definitely not good. Not too many options, no fresh vegetables, one kind of cheese in a cheese country was disapponting. I dont recommend including the breakfast when booking the hotel.
7.0 / 10.0
We loved the theme and the Old Town location, as well as the staff who were welcoming and super helpful.
A new lift was being fitted so a bit noisy in the morning. This couldn’t be helped and the staff were apologetic.
9.0 / 10.0
Perfect location. We stayed just for one night in transit and it was everything we needed. Fun vibe and excellent location for exploring central Zurich. Cute boutique shops close by. Great restaurants. Staff were so friendly and helpful.
Has slightly backpacker vibes but the room was quite spacious and actually quiet. We stayed with our 6 year old and it was great.
9.0 / 10.0
Location
Can plug certain things into outlet in the bathroom
9.0 / 10.0
I love the name, Hotel California! Especially since we are from California!!!
Close enough to the train station, centrally located, easy access to other trams and transportation!
The stairs to the property are a little bit of a turn off.
The only way you get access to the elevator is through the restaurant, only when they’re open apparently….
A little strange, but that’s OK we adapted
8.0 / 10.0
The room was super clean, spacious and comfortable for four persons. The hotel staff was very friendly and helpful. The location of the hotel was ideal especially if you don’t have a car.
The sofa and the sofa pillows weren’t very comfortable and the first night the room was slightly cold.
10.0 / 10.0
Great place
Great place
10.0 / 10.0
Location and staff
At first floor there is a smell from restaurant
10.0 / 10.0
Everything.
The location is excellent, partial view of the river from our room, the communication from the hotel prior to and throughout our stay was excellent. Clear, concise information relating to our check in which was late due to a delay with our flights.
Our room was a great size with a large, exceptionally comfortable bed. We asked for more pillows for our second night and they were supplied immediately.
Well appointed full bathroom with a deep bath, the shower has excellent water pressure and there was lots of hot water.
The restaurant is quirky, with great food and fantastic service. The included breakfast is tasty and well stocked.
We only had one mild complaint about the number of pillows this was immediately rectified when requested.
Fantastic service
7.0 / 10.0
Great location for Xmas markets, really good happy staff who were very helpful
Very noisy and room is a little small
7.0 / 10.0
Friendly staff, clean room and good breakfast
Over engineered key access system for front door and room access
5.0 / 10.0
Comfortable room good location.
Breakfast area was dirty, staff were not cleaning tables, not pleasant.
9.0 / 10.0
Hairdryer
Location
Clean
Too hot
No plug in bath
9.0 / 10.0
The room was spacious and very clean. Location is excellent.
Wish there was a queen bed or at least the 2 matresses on the double bed didn't separate so easily, creating a tunnel to fall into. Other than that, everything was pretty fair.
9.0 / 10.0
Excellent location and exact details for arrival from airport was perfect. Friendly reception for check in and really good sized room.
8.0 / 10.0
Staff friendliness; central location; cleanliness; price; fan in room; comfortable beds and pillows
No complaints
7.0 / 10.0
Walking distance to old town, upscale newer area, and close to public transportation.
Elevator at ground level is thru restaurant, room a bit small, AC was not functional or not available.
8.0 / 10.0
Location is very convenient to see the important things around the city and staff are great&helpful
If you get up late, you might not find breakfast:), it is limited and not refilled.
8.0 / 10.0
Nice location!
Way to expensive.
2.0 / 10.0
The location and room were very good! The staff was friendly.
We were charged a tax when we arrived and told we wouldn't receive transportation vouchers as we had at every hotel throughout Switzerland. The address given by Booking.com was incorrect, so it took 45 minutes to find the hotel once we got the correct address.
When we were leaving at 6:15 a.m., we found the front door locked, and we couldn't leave the hotel. There were no staff to assist, and the person we called on the emergency number was of no help. Fortunately, the cleaning lady was coming to work, and she punched in the code to open the door. Had she not arrived when she did, we would have missed our UBER and our flight home. Had a fire occurred, patrons would have been trapped in the hotel and most likely died. This was a VERY DANGEROUS situation!!
It was truly Hotel California; we could check out anytime we wanted but couldn't ever leave!! We will tell this story over and over and dissuade others from staying there.
1.0 / 10.0
Location
Very disappointing and not worth the money. The hotel lacks facilities, and the front desk staff were unhelpful and unfriendly. There is no cleaning service, I didn't feel like we were in hotel.
4.0 / 10.0
Clean and nice room
The cleaning next door moving the furniture until 11pm and at 5.30am the cleaning on the other side of the room on the courtyard
10.0 / 10.0
It was in a great location. It was clean. Very comfortable. The staff was wonderful. Jose who works there is excellent! José was so very helpful and knowledgeable and just a friendly guy! You need to keep him for sure and give him a raise :-)!
9.0 / 10.0
The great centralized location, fun/original hotel decor, intelligent key storage system, friendly staff
Breakfast option too expensive, but it is easy to find posssibilities nearby. Air-conditioning was not working, luckily the ventilator did the job as the weather was cooler than usual
5.0 / 10.0
Location close to the main town
Poorly maintained room , no AC , and not super clean
2.0 / 10.0
The location was pretty good
The hotel and rooms and bathroom were small and dated and dark. There was nothing cheerful or welcoming or comfortable about the hotel. There was no AC, so it was very hot.
4.0 / 10.0
Very noisy even after 12
10.0 / 10.0
Clean comfy good location
N/a
6.0 / 10.0
Location
The building is old.
No keycard still using old school key.
Have to go through Ground floor restaurant to go to the elevator.
Room are to small for 4 people
10.0 / 10.0
Adriana and all stuff were perfect!
Ar conditional was not working
6.0 / 10.0
Well located, near a fantastic steakhouse
Basic rooms, a bit outdated
10.0 / 10.0
All personnel were providing extraordinary support. Special thanks to Nicoleta and the Reception Supervisor. Big clean rooms.
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9.0 / 10.0
The location was great, close to central Zürich.
Staff was really helpful e.g. they gave us an extra towel after requesting it.
The key system was a bit outdated, but still functional and easy to understand.
2.0 / 10.0
Very narrow room for 2 adultsand2 kids. No space for baggage in the room. No air conditioning. No fan at least and we were asked to open the windows. But the surroundings of the hotel are full of Marijuana smokers. So, the smoke was coming into the room when windows are open. It was a bad night. Breakfast was also horrible. No electronic key system. It's a metal key to open and lock the door. You need to go to 1st floor to key-in to get another key for street door. I'm really surprised which era these people are living in. Horrible experience with everything.
1.0 / 10.0
This hotel gave me a room that was right next to their reception desk and in between their key hooks. Nothing but continual noise!!!Also located right over a noisy bar and restaurant. If a hotel is to provide you a place to sleep, this hotel failed miserably. I asked for another room but the clerk said they were full even though the “ vacancy” sign was brightly lit at the entrance. She lied!!! No hotel with any conscience about their guests would have rented this room without giving a warning
9.0 / 10.0
The room looks exactly like in the photos. The location is great and the stuff very kind.
The breakfast is far under the expectations for a 3 star hotel.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel California. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel California pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel California?
We found 14 amenities for this rental. This includes concierge services, free wifi/internet, non-smoking, heating, and bar.
