ITC Hospitality - One Thibault Hotel
Top rated by guests





8.1Excellent
(2,995 Ratings)
"Breakfast was great"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
ITC Hospitality - One Thibault Hotel features accommodations within 0.8 miles of the center of Cape Town, with free Wifi and a kitchen with an oven, a fridge, and a stovetop.
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
WiFi/Internet
Laundry services
Smoking allowed
Safe
Accessible by lift
Key access
Key card access
Contactless check-in/out
Fire alarm
Cleaning products
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
$$$$
Top rated by guests
8.1Excellent
(2,995 Ratings)
"Breakfast was great"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Breakfast was great
Enjoyed every moment i was there
10.0 / 10.0
The whole experience, especially the reception, who called me to guide me to the hotel. She even waited outside for me to make sure I got there safe.
8.0 / 10.0
The breakfast was good
Being on the 21st floor
10.0 / 10.0
The security was good.
The area around the property felt a bit unsafe at night.
10.0 / 10.0
I like the view, the restaurant downstairs and the impeccable service.
9.0 / 10.0
Very close to the shops etc
The elevators. So confusing!
7.0 / 10.0
Comfortable, clean, good location; in walking distance to the Waterfront. Great view of the city and mountains!
Walls are thin; noisy if TV on and one of our nights we had very inconsiderate loud neighbours with the TV blaring.
8.0 / 10.0
Sea view
Parking situation
And the not cleaning everyday
7.0 / 10.0
Location.
Staff is a 10.
Huge pillar blocking the views.
The bed is too close to the window. Super uncomfortable to get in and out of the bed.
Elevators take forever.
Pool is minuscule and cold.
Breakfast is ok. Quality not the best but loads of options.
Parking/garage stinks! We had to change spaces 3 times :( and got woken up in the morning for a mistake they made.
7.0 / 10.0
The views from my apartment were immaculate. The breakfast was such a steal! Warm and delicious breakfast with lots to choose from.
I did not like that there weren’t any windows to open and the only “fresh air” was via air-con. That should be a disclaimer when making a booking. The lifts also broke down every day and I was there for 5nights - very inconvenient. Lastly, cleaning was never done throughly - no sweeping/ mopping or changing of bedding. There was also no broom in the room to sweep myself. Please work on the cleanliness of the rooms.
9.0 / 10.0
The breakfast was good and there were several options to include something to the continental breakfast which was great.
Their check out is too early but they were kind enough to extend it for us.
10.0 / 10.0
I loved how the room was. Its got everything that is needed
NA
10.0 / 10.0
Everything. The views were amazing. Can’t go wrong with this place!
N/A
9.0 / 10.0
The views, cleanliness, and the food 😄
The corners of the bed base were too sharp, you could hurt yourself if you pass without being careful.
9.0 / 10.0
Location ,cost effective, stunning breakfast , beautiful view and very clean
Maybe a deck chair or two by the pool and some weights in the gym.
4.0 / 10.0
The cleanliness was satisfactory and the hotel was easy to locate. The staff was friendly and helpful.
There was no parking available. I felt very inconvenienced and had to park at a centre in the building next door. It then took me about 20 minutes the following morning to locate my car.
In addition, the lifts were quite confusing and extremely delayed. I, along with other guests on my floor, had to wait approximately 10 minutes for a lift. Several guests were also complaining about the long wait times.
10.0 / 10.0
Amazing View
Great Value
10.0 / 10.0
Excellent breakfast. Plenty of options.
8.0 / 10.0
Breakfast was ok
Security was on point
4.0 / 10.0
Accessibility
I lost my gold necklace and watch from my room
8.0 / 10.0
This accommodation exceeded my expectations. The view at night was just amazing.
none
3.0 / 10.0
The real only thing I liked was the breakfast.
So, when you mention you are a hotel, you would expect that their onsite restaurant at least does room deliveries and dinner. Even though the breakfast at the restaurant was the best of the place, they close early and is not open for dinner, they do not do deliveries to the rooms. Furthermore, this hotel refuses for Uber/Mr deliveries to deliver to your door, and you need to go down to get it in reception, as no one else can bring it to you.
Their lifts are a huge concern; they broke down twice while I was there. The one day I needed to climb 28 flights of stairs to get to my floor (I was on the 25th floor and there are 3 flights before the official 1st floor) and room. I hurt my ancle and could not go down to get my food and I needed to beg them for someone to bring my delivery up that I can just eat dinner.
No idea where the pool or fitness areas are, and if they have these areas. WIFI, no idea what the password is, and when I asked reception, they said they will get back to me. Still waiting. I asked for a recommendation of a restaurant, they only referred me to camps bay and could not suggest a restaurant and did a google search (I did it before asking them). You would expect more for concierge services.
No sea views from the room I booked, which it states when I booked, sea view, mountain view, and city view.
Airport shuttle is R550 one way, which is 4.5 times more expensive than Uber.
This is not a hotel; it is an apartment building that they rent out units. It should not be called a hotel. Loads of maintenance needs to be done, starting with lifts that sound like they are going to kill someone soon.
8.0 / 10.0
It was a good experience. I loved it it's very convenient and comfortable, very clean, and the breakfast 👌 money for value experience I will call again
Nothing
8.0 / 10.0
It was for the first time in my traveling experience where a breakfast doesn't have any kind of meat, nor omlet.
I didn't like breakfast at all as I was disappointed as there was no meat or viannas. Created cheese was a turn off.
6.0 / 10.0
Location
The room I was assigned was not value for the money paid
7.0 / 10.0
The location to the conference venue
The walls are prefabricated and my room was close to the elevator. I heard the elevator all night long. Suggest a room away from the elevator.
1.0 / 10.0
Security presence and controls.
The communication and lack of hospitality
10.0 / 10.0
Breakfast was amazing enjoyed english breakfast and staff were so helpful and lovely and explained how everything works and service was stunning
all was good
9.0 / 10.0
I liked everything about the hotel so clean and the staff were very friendly from reception to the brakefast i felt welcomed. Brakefast was the best. the view from my room was the best. The hotel is in the center and is easy for you to reach places like table mountain camps, bay waterfront, as well as airport. I would want to visit again.
The fact that there was no extra blanket and 1 of the night was cold, Cape Town weather is very unpredictable. I called the receptionist to see if I could get an extra blanket. I was told only tomorrow morning. Here is my suggestion: It is better to keep an extra blanket in the wardrobe in case the guest would like extra warmth.
9.0 / 10.0
Clean, beautiful view from the room and no noise pollution.
Confirming that I had free complimentary breakfast. It took a while and being ignored by at the restaurant.
2.0 / 10.0
The property and the location is perfect
The staff was very rude the reception guy(Edwin) was very rude
9.0 / 10.0
Cleanliness
Hospitality
None
10.0 / 10.0
Thats everything was so convenient in and around the building, the staff was super helpful and my room was cleaned with everything back in place, the café downstairs and the breakfast buffet was so well provided for - I will definitely book my stay here again when returning to CT.
Only that some of the kitchene features were very high and I am short, I had to use the chair to use the microwave and reach for the toaster and open some cupboards.
9.0 / 10.0
The restaurant and the security of the place.
10.0 / 10.0
Quite secure, very clean, friendly staff, and as a bonus the water pressure in the shower was exceptional. Views were great too!
The windows don’t open so you can’t let the sea smell get into your room.
9.0 / 10.0
Amazing View over the City.
Buffet breakfast @ Annex
Friendly staff
Sprinboks Vibe
That I had to pay for parking ZAR75 per day. I think secure parking should be free.
10.0 / 10.0
Amazing views!
8.0 / 10.0
The location and accessibility to main roads
Could replace fresh towels dayly
7.0 / 10.0
The location is great. The room was smaller than I thought, but it was value for money and clean. The staff were very efficient and very friendly, from check in to check out everyone was really good at their job. Security was also good, access was controlled and I felt safe. The amenities ie kettle, microwave, fridge helped with the self catering
The lack of dining options. No restaurant after 4:00pm, but coffee shop kept open until 10:00pm and saved the day.
There was little by way of toiletries. Got only one tissue roll for the five days I was there, had to bring in my own supplies of soap, lotion and toilet roll.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment?
Parking is not specified as an available amenity at ITC Hospitality - One Thibault Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment?
Yes, a swimming pool is available for use at ITC Hospitality - One Thibault Hotel. Enjoy the water!
Is ITC Hospitality - One Thibault Hotel pet friendly?
Unfortunately, this apartment is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ITC Hospitality - One Thibault Hotel?
We found 17 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, pool, and non-smoking.
