El Beso Adults Only At Ocean El Faro - All Inclusive

Excelent

My wife and I visited from 30 April to 5 May, 2026 for my birthday weekend at Ocean- El Beso (Adult Only) side of the resort. This has been my 3rd time at the resort. What a difference the rooms are so worn down. On arrival the person thay checked me in a really young kid was super rude, however he informed us we had been assigned a butler José Miguel and he was on lunch and would be back in 30 mins or so. Since our room wasn't ready we went to eat at the buffet. On our way we bumped i to our butler José Miguel he was so sweet, courteous and professional. He scheduled all of our dinner reservations and helped my wife set up the most gorgeous birthday dinner on top of the lighthouse with lobster, filet mignon, shrimp, and more it was 4 courses. Jose also checked in with us daily and made sure we were good and comfortable, he also helped me get floaties for the room in our swim up, he was the best i would highly recommend him. In addition the activity pool where theres entertainment the bartenders there are the best Juan Carlos and the shorter lady i'm so sorry i forgot her name were the best. They always remembered my wife and I's order and sometimes when i swam towards them they had my drink ready without me saying a word. The housekeeping too Marleny was ours in blg 12 first floor she was great. All in all the best staff, good food, and i had a good trip.

Resort is beautiful. Food is good some restaurants better than others. Room was beautiful with an ocean front view. Staff was very friendly but I believe understaffed. Getting a drink at the pool bar took 20 mins one day. Entertainment needs improvement. Gym needs an updates. Very small for such a big resort. More activities should happen daily instead of only weekends. Beach was beautiful, I booked adults only but had to deal with kids & all that entering a beach lagoon on the adults side. Took away from the exclusive adults only feel.

Overall it wasn’t the best but not the worst. I had previously stayed at another resort last year and the only reason why we didn’t go back to that same resort was because this one seemed a little nicer than the last one. First impression Ocean el Faro main lobby 10/10. Then you get to the one at El Beso it was clean and they had a bar. Only two desks so wait times to check in are a bit long. Then we got to the room, smelled muggy (obviously in a tropical island but it didn’t smell like that the nights following after housekeeping on a daily). The next morning woke up to a massive roach. The pools were fine, service was bad but once they saw you tipping it improved. Kind of sad that’s how they gage how they treat you but that was my experience. Now let’s talk about the restaurants all were amazing 10/10 except for the American Food restaurant Route 66. Mid at best tipping on the mediocre and service there was by far the worst. Next worst service was at the main buffet. So if you do go plan your meals at restaurants. Live shows were alright, nothing too out of the ordinary, once again compared to the other resort I stayed at previously meh. And lastly we spent 3 hours touring the property to end up seated to get a sales 101 pitch trying to convince us to join their premium members club. Carmen at Pez Dama was def a stand out she was amazing, and Christina at the adults only slower pool was great too. Jose our concierge was amazing and so solicitous.