Plataran Ubud Hotel & Spa

Lovely staff, lovely property.

It is truly a very good hotel with 4.5 stars. But there’s still a bit more to do to become 5 stars. It is extremely charming with its own characters. But small details need to work on. Makeup mirror, need 2 room keys, electrical outlets, safety box, air con control, no alarm clock, disposable slippers. They all can be done a bit better

Perfect balance of quiet yet right in the center. The staff was so so kind, almost unbelievable! The spa is great too. I wanted to extend my trip just because i felt so great at this hotel. I’d stay here again for sure

Pros- excellent location, friendly staff, good breakfast with vegetarian options( they made veg noodles for me separately), quiet and safe place in the city, display of Bali culture within the premises. Totally enjoyed our stay Cons- a bit outdated rooms, had a very noisy family in the adjacent villa which was a bit annoying. The receptionist was telling me they had upgraded our room while we paid and booked for this. When pointed out, she apologised. didn’t offer any upgrade options though eligible Overall a good hotel and would book again definitely

Lovely hotel! I had such a great stay at the start of my Bali trip that I stayed at Plataran again for a few days at the end of my trip. It feels like you’re in the countryside surrounded by gorgeous lush green rice fields and nature, with stunning views from the glorious pools, gym, restaurant and rooms, yet it’s walkable to shops and restaurants and right in Ubud city center. This is the perfect place for yoga lovers as it’s 4 min walk to The Yoga Barn! The staff were all super friendly, kind, attentive and helpful and went over and above to prepare healthy vegan and GF foods for me and make sure I had a comfortable stay. I would definitely stay there again. Thank you!

Property was AMAZING! From the rooms to the gym, everything was clean. The staff was fantastic! Friendly, attentive and accommodated every request! Location was walkable to everything in the town! Great location!

Could be amazing but just isn’t. Grounds are very pretty and staff are friendly, but it falls down from there. Stained bedding, bathroom sink leaking all over the floor on check in (which clearly is a regular issue given the water damage to the pipe cover), no apology for this until breakfast the morning I left with an offer to extend my stay, bathroom definitely needing a refurb, previous guests e cig cartridges left on the bedside table, gym equipment in a pretty poor state with the bench very unstable so not safe. Tried to use the complementary spa voucher but failed - despite being told I could use it for a facial, on arrival at the spa I was told I couldn’t and it would be chargeable. Laundry service supposed to be back by 7pm but arrived the next morning at 9am. One of the biggest issues is that the hotel just doesn’t feel like it has a central area to sit, have a drink or just be around other guests. Attempted to get a drink at one of the bars in the grounds and nobody turned up to serve me. The only exception is the Enclave bar which is open to the public by the main road - staff here are great and the environment is really nice. Too many failures for the price. I would avoid unless it’s below £100 per night.

We stayed a week in the Founders home. Expensive, but well worth it if you can afford it. The home is great for a large family. The staff went above and beyond several times.