Nishimuraya Hotel Shogetsutei

The absolute best stay I had during my vacation in Japan. Great amenities, gorgeous rooms, service was unmatched. 100% would recommend.

The Japanese style room was phenomenal. The private onsen was wonderful and a great deal too. The staff was exceptionally helpful and friendly, and very energetic too. We have travelled overseas a lot over the last two decades, and this was probably the best hotel we’ve ever stayed at.

I had an incredible stay at this hotel in Kinosaki Onsen. From the moment I arrived, the staff went above and beyond—truly some of the best hospitality I’ve experienced. Every interaction felt genuine, attentive, and thoughtful. The food was outstanding. Both dinner and breakfast were beautifully presented and full of flavor, easily one of the highlights of the stay. You can tell a lot of care goes into every dish. The room was spacious, comfortable, and perfectly designed in a traditional style, which really added to the overall experience. Everything was spotless and well-prepared. The property itself is absolutely beautiful—peaceful, well-maintained, and perfectly in tune with the atmosphere of Kinosaki Onsen.

The hotel experience was awesome and the staff could not have been nicer. Beautiful lobby with garden view and appreciated the welcome drink from the bar. The room was spacious with a lovely bathroom. Decoration was truly Japanese, with tatami mats and sliding doors. The room provided appropriate clothing for the onsens…yukata, obi, sandals etc. The onsen was modern, spotless and spacious, with both inside and outdoors areas, the later made of large rocks. The shuttle service to other onsen areas and to and from the train station was an added plus.