Fernhurst Lodge by Greene King Inns

Staff was very helpful and the room was well maintained.

Comfy bed and lovely staff

This was an ideal place to stay, stayed a couple of nights with no complaints at all. The lady on reception was very nice and the rest of the staff were all kind and polite and happy to help with anything. I enjoyed my couple of nights here and would highly recommend staying here.

Nothing

Not very nice. Stood around for at least 20 minute waiting for someone to check me in. No staff and the bedding smelt of wee

The bar ran out of draught lemonade for a shandy, but was otherwise fine.

Booked for 2 nights at this hotel. After an average meal in the restaurant we checked in to our room. The room was terrible dirty very small beds carpet thread bare insect repellent boxes in between beds the bath had more chips than enamel on it shower was terrible. We complained and was moved to another room much the same as first but without the insect boxes. Even the manager agreed that the place was falling down around them. Would definitely not recommend this hotel

Can’t praise the staff here enough . Very friendly and considerate. Arrived early so had some lunch before check in and food menu caters for all. Breakfast was equally delicious. I would definitely return here with future trips to the area. Well done everyone 🤗

Was a good place to rest and get your head down. There were just a few things that let it down, like no soap in the bathroom. Decent value for money and friendly helpful staff.

We were running late to tried to call ahead to arrange a late check in. Unfortunately the AI receptionist "Charlie" was almost impossible to get past unless you ask directly for the front desk. Called at least 10 times before got an answer from a really decent chap called Matt. Obviously overworked and understaffed, he was the highlight of the stay, and sorted us out when we arrived. Parking is good, food is fine but the hotel is suffering from under investment. Room was spacious but not pleasant at all. Stains on the carpet and mould, hair and dust in the bathroom. In some areas of the room there was a strong smell of stale urine. We may just have been unlucky, but it was late and I didn't want to bother poor Matt again to change rooms. The room needed a thorough deep clean from top to bottom. Super location though, and two thumbs up for Matt!

Room was fine, pub has a good choice of food

Only downside- Blackburn Rovers were at home (stadium across the road), torrential rain and the car park was fenced off so had to run about trying to find someone (sitting inside in the dry) to let us in. Rooms are large, very clean and the reception staff were great. Have stayed here 3 times now and would stay again

The room was very dirty and needed a lot fixing,,,

The Fenhurst is a good place to stay, value for money. Large comfortable rooms. Pub with food next door which hotel provides menu for.

Only problem was not enough plug sockets but we managed

Our stay at the hotel was ok. The rooms are in need of maintenance and modernisation, however for a one night stay it was adequate.

Unsafe no Nightshift security thru the early hours. . Drunks loud and noisy Young couple big fight in room crashing and thumping til 4am . Refund required and requested.

horrendous, full of mould, bathroom not clean. when fire alarm went off no one answered the phone and pub next door where advised to report it to, no one was there doors was locked. when someone came they just silenced it and said it was ok with no checks followed out. had to clean the room before i could sleep staff i saw was ok but left at 9pm and no one there before check out to talk to about the issue

The manager on duty was amazing, he was a very busy guy doing check ins and working the bar amongst other things. Give that man a pay rise😀

Just ok needs revamp

We needed to be able to check in an hour earlier than stated as we had to get changed and travel to a wedding. The staff were very helpful and allowed us . Result , we didn't have to get changed in the toilets at the venue and made it on time suited and booted 😂

Excellent service and amazing hospitality. Customised service for late night check-in

This is the worst accommodation I have stayed at, the room was awful beds where dirty and they was not safe and I’ve hurt myself

The staff were very helpful, the food was excellent. The condition of the premises was a bit tired but clean and tidy. The food was delicious and there was lots of choices to suit every taste bud.

Only thing wrong the bed could have been bigger, more 3 quarter than a double

Ok for the money

Nice clean comfortable big room

Overall it was a good place to stay, the beds were comfortable, and the shower had good consistent hot water and good water pressure. The sports pub next door did have the outdoor t.v. On quite loud until late at night, but it didn’t disturb us much. The room was definitely worth what they charge.

On arriving at reception, kids and anti social behaviour hanging around, not hotels fault but they were messing around with a supermarket trolley on the car park. The female member of staff belittled the man on reception numerous times which made us feel uncomfortable and genuinely no need. Very tired interior throughout. The walls on the staircase had splatter of some description like something had been thrown. Room 24. On entering the room greeted with disheveled curtain and light shade. Mouldy bathroom with dirt/mouldy grout and sealant. Mouldy ceiling. The toilet seat didn’t fit the toilet and moved. Even though the bedsheets were clean, they had previous stains, dread to think about what’s underneath them, with how the rest of the place is. Sorry to say I won’t back

Easy accessable property good range of food choices at reasonable prices good friendly service

I always book the Fernhurst for my football trips and it never disappoints, I had dinner in the restaurant and that was delicious, I will be back

Very good i would stay there again