Mentor Home Inn

I’ve been going here for years buts it’s been about two years since I’ve been gone so when we got back I decided to go to a hotel I knew until my place gets ready but once I got there the only things that where how I remember it was the pool washers and the sweet lady’s at the front desk…. The rooms are not the same needs better house keeping an to do repairs …not bad but it needs to be loved a lil NO BED BUGS IS ALWAYS BEST N THEY DID NOT HAVE ANY IN MY ROOM .. I’m writing this review to let mgt know I love it there my kids are grown now but I brought them there almost every weekend while they where growing up…because it was nice rooms affordable an a nice pool ….so please continue to be the best cuz now I have to bring my grand kids……Ty for the great customer service and I’ll still come back so update my room..!!😁

not a spiffy place . but if you just need a place to sleep and shower its not bad! good for the price !

I SHOULD BE ABLE TO POST THIS! I GOT SCAMMED! This place is a dump, and I want a full refund my children and I were initially scared pulling in there were obvious people hanging outside under the influence of drugs the lady at the desk, looked like a crack head the room was disgusting! We hurried and got changed and freshened up for the concert and left immediately the pictures listed for this are not for this hotel dump! this place should be immediately removed from your listing I WANT A FULL REFUND ASAP! THIS IS CRIMINAL AND FRAUD

This property is terrible for tra

Disgusting room didn’t even stay there still haven’t received a refund even though i’m well deserved for one

When we pulled up we noticed a very big presence of homeless individuals. As well as people actively using drugs outside their rooms. There we also signs on the door of weekly rates. We checked in anyways as we needed to get ready for our concert. We processed to our room and their were several individuals in the middle of the road fighting. We get to our room and we were greeted with a massive stench as well as holes all in the wall and cigarette burns in the bed. There is blood on the walls as well. While we were getting ready someone tried to enter our room. We immediately grabbed our belongings and went to the office to check out. The lady at the front did state that low income people live there. This place needs to be taken off your websites.

We were put in a smoking room after booking a non-smoking room. The bed was cover in black spots and ashes. The floor had a white substance on the floor that seemed like paint but our shoes were sticking to it. The shower had mold in it. We also checked the bed and noticed signs of bed bugs. Overall the room was disgusting and seemed like only the bed was made to look like the room had been cleaned. We ended up leaving after being checked in for 10 minutes. We went to try and get a new room and they had been completely booked out and would not issue us a refund for the condition of the room they had put us in.

The bed set low to the floor. Maybe a double size for both of us. The sheets had stains on them. The floor was vinyl that was very uneven and sunk in at spots. The shower had tape od shower area floor to seal a crack. Very terribly managed. Dirty and stained, no wash cloths and after asking for two, they only found one. No safety lock on outside door. The best part was the shower head. Very nice spray that came out.

Easy in and out, friendly staff

The Mentor Inn offers no-frills accommodation, and it is conveniently located near freeways, on the outskirts of Cleveland, OH. I booked the room for its low price and convenient location, but I did not feel particularly safe. The room itself was basic and functional. The front office staff, who were behind bulletproof glass, seemed harried and irritable. The atmosphere around the property made me uneasy, with groups of people milling around. I received unwanted attention while coming and going. While nothing happened to me directly, I felt uncomfortable. I would not choose to stay here again.

The pool area was clean and the water quality was great! Food restaurant next door and a sheets within walking distance too. On bus route. Fridge and microwave in suite. Laundry on site. I also had both my dogs with me. It was great

They were redoing the room next to mine at midnight and the room was just very run down and the comforter and sheets were stained and dirty

I like that the property was kind of like a hide away.

Terrible, service was terrible and room smelled horrible

The renovations are coming along nicely, and it's convenient for getting off from I-90.

My room smelled so bad we left.

Nice place to stay

The room smelled. The bathroom had a broken toilet seat, the mirror was filthy, the floor was dirty and sticky, Lighting was poor. The small fridge/freezer was dirty inside and out, very unsanitary. And I can say the same for a friends room that also stayed at this motel for one night. We are supposed to come back in two weeks and my wife and I will be canceling that reservation. What a nightmare. On Monday I will be calling the health department in that city and filing a formal complaint about the condition of this motel.

My boyfriend and I stayed here for a weekend wanting a closer drive to Lake Erie for a few days at the Headlands Beach. I loved that the beach was only 15 mins away instead of my usual hour drive up. The motel was definitely worth the $. It was by far the cheapest around. The property and rooms were a little old and run down. Some rif-raf around. Once we got comfortable it was completely doable. Even my dog liked it. (I think it was the King size bed)

When you check in, there are lots of warnings Posted at check-in. The paint was peeling in every room and the fire alarm battery was beeping all night. It’s a place that people have brought pets as there was chew marks all over the door frames. The bedding was clean. The surfaces were clean and clear. I did not see any trash or dust in my room.

Well the place has been under construction and I actually had to mop my room cuz it was Footprints everywhere there was no towels I had to go to the front desk and get them

It looked like the walls was going fall in on me major cracks in the ceiling. The tub was disgusting stained beyond belief. Needs major up dates

Far from clean. No safety lock inside

Dirty linens, 2 gross pillows shoved into one pillow case

Manager need people skills i ask him for housekeeping service at my room something what never happen the only thing I get after back at night time was i sorry you can report to the owner never back again to this hotel

Not bad

Staff and people were rude and dirty: room had used condoms under Sheet: dirty underwear left on floor of bathroom: place should be shutdown

Just good for a couple hour rest if needed

They bed bugs

Walls were paper thin. The floor was uneven throughout the room (meaning there were low spots) Sheets had old burn holes and the "comforter" was thrift store quality full of pilling and old burn holes. The towels were worn out - like from a thrift store. Not even a cheesy coffee pot. I could hear everything in the rooms next to me and through my door. A few kind of shady characters milling around. Worth about HALF of what it actually cost.

I have no complaints my room was pretty decent for the most part and especially at a time where me and my family really needed a place to stay I would say hands down this place was very decent and the staff were excellent

I was very disgusted and disappointed. It was roaches crawling everywhere , bathroom dirty, sheets dirty , who room overall dirty !