SpringHill Suites by Marriott Pittsburgh Monroeville

The room was alright. The drain in the bathtub was extremely slow. The elevator wasn't operating when we got to the hotel. So, we had to carry several large suitcases up two flights of steps.

The room was adequate,the breakfast ran out of bananas and never replaced, could of served up some bacon ,need more than tow carafe of coffee.More channels on the television

Friendly, helpful staff; great location but weird smell in room and in need of a refresh with lumpy beds and worn furniture. Would stay there again in a pinch.

The front desk was very accommodating to my early check in needs. The room was spotless on arrival and the snacks and breakfast foods are amazing. Enjoyed my stay.

The housekeeping department does a great job

Women at the front desk was very friendly!

Clean room good breakfast great dtaff

The staff at the desk were kind and accommodating. The room was in need of a complete update!! The carpet was worn and frayed throughout, especially at the doorway to the bathroom. The shower had something dark brown lining part of the shower surround. I can send photos to you if you would like. This is my second unpleasant experience with a Marriott Hotel! I probably will not book another!!

The staff was great, friendly, attentive, professional. The room was comfortable, clean and spacious. We had an issue with the room keys and needed to get new ones almost every time we left the room. One of the staff said the battery needed to be replaced on the door mechanism. It caused us minor inconvenience having to go up & down multiple times for keys. We were happy to have a breakfast available with a variety of food options, coffee and juice.

Breakfast was nice.

Easy access

It was very nice and quiet

Room was clean. However Room was dinky with less space. Bath tub was old and a little slippery. Shower water pressure was not satisfactory. Room service is only every other day. However front desk was friendly and provided whatever supplies that were needed. Door Key kept failing.

This hotel was very clean and the staff was extremely helpful. I thought the lemon water, cookies and coffee and tea out all day was nice! Beds were comfy and room was beautiful. The trundle in the room was a really good idea.

Clean and quiet. Directly off the interstate. Free parking and free hot breakfast. Large spacious rooms. Friendly staff

Great room. Plenty of space. Super quiet. Great location. Friendly staff. Great free breakfast

Good accommodations

Chips and salsa in the lobby a great idea!

Cleanliness, staff waa very nice

Good

Kind staff and great breakfast!

This was probably the worst Marriott branded hotel we’ve stayed in. Parking lot was in rough shape, broken concrete curbs, the sign was old and sun beaten. The elevator needs to be up to date. Our room looked like it has been patched back together several times. The tub filled up to my ankles every time I showered. Come on Marriott, do better with this property. It’s in a great location, get it back to good condition!

We arrived at the hotel just in front of a bus at 4:30 p.m. and were told our room wasn't ready. The front desk attendant told us that he was not able to check us in because he was preparing for the bus, but it was clear he was preparing a tray of packaged donuts to put out with the coffee. The check in time on both the website and on Hotels.com clearly states check-in is at 4 p.m. and there was no contact made to us in advance of our check in to advise there would be a delay. We waited 10 mins, called to the front desk to ask for a Manager, who we were told was "in a meeting", and when I advised that we were waiting to check in, suddenly our room was ready. The room was alright, quite dated but met our requirements, however, there were a number of concerns: the air conditioner leaked and soaked the carpet when operating, the tub drain drained slow as if clogged, the body wash and conditioner were not filled, there were 2 face tissues left in the box and the sink in the small kitchenette leaked. We advised the front desk the next day of the issues that we found overnight, the same attendant as the day before, who advised he would send maintenance up. We left for about 6 hours. When we returned, someone had checked the room and haphazardly made the bed, turned the air back on and refilled the towels but did nothing else. The air conditioner continued to leak onto the carpet. The breakfast on our second day ran out of food.

we had a great stay in this hotel. Reception was very efficient and covered all our requirements. Amazing Hotel facilities.

Had a good experience, very friendly staff and nice breakfast.

ok

I liked the bed comfort, food options were ok

The hotel was nice. The only issue was the bathroom needed work

At check in we were told we were in the updated section of the hotel. There were stains in the bathtub, the sink drained slowly, everything was kind of clean yet kind of grimey. Pool was not cleaned and I fished hair out the second day that my kids saw the first day. The workout room had nothing to sanitize the equipment. The lobby restrooms were unusable due to smell and condition. Our key cards kept deactivating and we had to get several replacements. Way overpriced for the condition of the entire property.

My room was pretty clean. I was a little annoyed with the potholes in the parking lot. I guess I just expected a Marriott property to be a little bit better. No major complaints, though.

Break fast could have been better, not many options. Room was good and comfortable.

1) Front desk staff are very nice and meet my request. The room was tidy and clean when checking in, but it was not cleaned and tidied and re-filled with coffee and cups. The breakfast was good, but there were fruit flies in dinning area.