Courtyard by Marriott Milpitas Silicon Valley

Desk person very helpful checking in early, answering questions, helping to painkiller,, holding luggage after checkout.

I loved the sofa area within the room.

The

Breakfast fresh

Clean room

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Front walk was very friendly. Location is perfect. Next to the mall and easy access to transportation.

We only stayed for one night, on a Saturday in late September. Check-in was very easy, and we were able to add an extra roll-in bed to our room free of charge. The gentleman that checked us in was very kind, and even had the bed setup with sheets & pillow before we got to the room. Everything in the room was in good working condition and clean. We were hoping for a tub but there was only a shower. But not a big issue. A few things that I didn’t care for… the pool had the vacuum running and was out of service all morning. I asked what time it was expected to be open, and was told not until closer to 1pm (checkout is at noon). But, they are sister hotels with the hotel next door, so we were able to walk over and use their pool for a bit. Inconvenient, but it still worked out. I just think that’s something that should’ve been running overnight, since the pool is advertised as opening at 6 am. I was also a bit bummed by the breakfast options. There is complimentary breakfast if you’re signed up to be a rewards member (sign up is free) but the options were limited. The petite woman who rang us up was also oddly rude considering she miscounted that 2 adults and 3 children would somehow equal 4, and then when I corrected her that there were 5 of us, she scoffed and then proceeded to be very short with us for the remainder of the encounter. For being free, the breakfast was good and got the job done. Overall, we still very much enjoyed our stay.

A lot of homeless, car was broken into parked right in front of the entrance to the lobby. Staff didn’t seem to care or want to help out in any way. Website says spa and pool, only a pool. No ice machines, you have to get it from the lounge.

The location is very unique since it is right next to the great mall and just days skip and hop to the bar which takes us throughout San Jose. Great location to stay at.

👍

Very clean~ Near great mall

Beautiful hotel, wonderful staff, very clean, well located

Great staff on both properties.

great place nice staff

Very clean, quiet, and reasonably priced option.

Very Nice Place and very convenient

Near Great Mall. Convenient to walk indoor, as an exercise. No breakfast buffet is not convenient.

Great staff and a very comfortable environment

Great property! Staff was very nice and knowledgeable and provided great service! Will be coming back. Close to VTA light rail for trans to Levi Stadium and can walk to the great mall. Perfect location!

Was good stay, walking distance to mall, but there was no jacuzzi like it said

It was easily one of the best stays I’ve had at a hotel! The staff were so considerate and kind. They helped me every step of the way and answered every question with honesty and respect! They even guided me to my room, promptly answered the phone, and provided all necessities on every cleaning! Thank you so much for making my birthday celebration special with decorations and lovely gifts!

I enjoyed my stay and everything was good but I had booked this specific hotel because of the jacuzzi which I desperately needed from a rough work week and it was being renovated along with the indoor pool. If I wanted to use a pool I had to go to another hotel next door and use theirs which was outside. It was just a let down. Aside from that I had no complaints.

The hotel is clean and staffs are very friendly. Cafe breakfast food are decent and tasty. My favorite was the breakfast sandwich. My only complain is the bed. They are not that comfy.

The positives: It is very clean. The little cafe thing was cool. The location is convenient (being next to a mall was better than I expected) and the employees were nice. That said, I reserved a room for 5 and input ages. It was clear that I had 2 adults and 3 teenagers in one room. We get to the room and there are 2 queen size beds and a chair. The room is somewhat small. Thats it. So, I asked the front desk where the 5th person goes and she said, "Well, we have rollaways beds but we aren't allowed to give you one. I don't know why it says there is room for 5 in the website." Luckily, we always bring a cot because my kids hate sharing beds. So, we were okay. However, we then were only given 3 towels each day - even after we talked to them about it and said there were 5 people in our room. This and the fact that the pool was closed (which was one of the reasons we chose this hotel) were kind of frustrating. But the served our purpose, so I guess it was fine.

The staff made my stay at this hotel. The person at the front desk was so nice.

Great hotel! Will stay here again!

Excellant

Excellent

There was remodeling of the facility- so the front entrance was closed. The room assigmenton in the second floor was towards the end of a long hallway- very difficult to carry luggage, the outside entrance to our room was quite a distance. Outside, around the hotel, there were transients and a homeless encampment at the end of the parking area, we didn't see any security. Were concern about our safety and also about our vehicle. The room was clean except the restroom floor was dirty. The eating facility had limited menu and the prices were very high. The place had few guest considering is a very large facility. The staff was friendly, but seen that we are seniors, they should it assigned us a more convenient room location. We have stayed in Marriot hotels nd this one is comes short of the others.

Safe

Clean, quite, near to shopping mall.