TownePlace Suites Milpitas Silicon Valley

It is okay but could be better

Limited food selection, space smaller than previous stay few years ago

Liked the layout and size of the room. Bed was comfortable. Appreciated the small kitchen and all the kitchen items available to use. Appreciated the breakfast included, although the seating area was a little small. Appreciated being near the light rail, to go to Levi Stadium easily.

Seating area at breakfast was a little small and crowded. The lobby/check-in area was a little hard to find (not well marked).

The rooms were very spacious, clean, and comfortable. The hotel has convenient parking, and the location is excellent. Great Mall is only a 2-minute walk away, and there is also a Trader Joe’s nearby. If you want to visit San Francisco, the metro station is about a 5-minute walk from the hotel, and the fare to downtown San Francisco is around $9.60. If you are attending an event at Levi’s Stadium, the light rail station is within a 10-minute walk, and the ride costs only $2.50. Overall, this hotel offers great value, a convenient location, and easy access to shopping, public transportation, and major attractions.

The complimentary breakfast is a nice perk and provides enough options for a satisfying start to the day. However, it is fairly basic and not particularly impressive. The hotel could consider expanding the variety and improving the overall breakfast experience.

The room was perfect!

The front desk staff needs to work on their customer service. When I first arrive the gentleman was in a way arguing with me about how I paid for the room already had to reach out to his manager to explain things to him. He did comp us free water for the misunderstanding. Then we went swimming I had called the front desk which a female voice answered I was asking about towels for the pool she said they should be in the pool area when we got there they were not so my husband had to go inside and ask for them which she seemed a bit annoyed saying there should be towels in the pool area advise her there were not then my husband went downstairs because there was no ice bucket in the room for ice she was counting money at the time and seemed annoyed that he had to ask her for an ice bucket which they did not have and had to provide a plastic bag to fill up with ice to bring back to the room.