Best Western Priory Hotel

Breakfast, lunch, dinner served; garden views

Superior Room, 1 Double Bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Twin Bed, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, towels

Superior Room, 2 Twin Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free WiFi

Family Room, Multiple Beds, Non Smoking | Bathroom | Shower, free toiletries, hair dryer, towels

7.6Good

(652 Ratings)

"Goog breakfast "

Hector

Don't miss out! Price and availability may change

7.6 / 10.0

Good(652 Ratings)

Hotel in Forest Heath District

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, TV, Coffee/tea maker and more

About this hotel

Hotel in Bury St Edmunds with a coffee shop and a restaurant
This smoke-free hotel features a restaurant, a bar/lounge, and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a meeting room, and dry cleaning are onsite.
Best Western Priory Hotel offers 36 accommodations with coffee/tea makers and hair dryers. LCD televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Amenities at Best Western Priory Hotel

Restaurant

Non-smoking

Bathroom

Coffee/tea maker

Bar

Balcony/Terrace

WiFi/Internet

Garden

Kettle

Laundry services

Sofa bed

Ironing facilities

Free toiletries

Towels

Desk

Hairdryer

Map of Forest Heath District

Nearby attractions

Eaton Park

33.8 mi

The Fitzwilliam Museum

25.3 mi

National Trust - Wimpole Estate

33 mi

Banham Zoological Gardens

18.5 mi

Available Rooms

$$$$

7.6Good

(652 Ratings)

"Goog breakfast "

Hector

Don't miss out! Price and availability may change

$$$$

7.6 / 10.0

Good(652 Ratings)

Hotel in Forest Heath District

3-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, TV, Coffee/tea maker and more

Map of Forest Heath District

Nearby attractions

Eaton Park

33.8 mi

The Fitzwilliam Museum

25.3 mi

National Trust - Wimpole Estate

33 mi

Banham Zoological Gardens

18.5 mi

Available Rooms

About this hotel

Amenities

Restaurant

Non-smoking

Bathroom

Coffee/tea maker

Bar

Balcony/Terrace

WiFi/Internet

Garden

Kettle

Laundry services

Sofa bed

Ironing facilities

Free toiletries

Towels

Desk

Hairdryer

Ratings and reviews

7.6 / 10.0

Good(652 Ratings)

5.0 / 10.0

I booked this on behalf of a colleague " room was spotless, bed was comfortable and the breakfast was delicious".

5.0 / 10.0

Very pleasantly surprised at how lovely this hotel was. We had dinner and breakfast and both were very good. Very clean and very friendly staff. Would definitely stay here again.

5.0 / 10.0

Nice size clean room and good food.

2.0 / 10.0

Staff were good, friendly and helpful. I was put in a room outside of the main building. Had a bit of a motel vibe. The room itself, a classic double.. disgusting!! Stains on the carpet, paint over the curtains and side of the tv. Units completely dated. Bathroom full of mould. Ceiling light fittings broken. Very poor dodgy repairs maid around the room. Main issue.. the room was freezing. They provided an extra oil heater in the room which I had to put on full next to the bed. The bathroom was like an ice box, even the floor was ice cold to walk on. The mould around the bathroom was disgusting. The room front door led to the path and grass area on the site. The door did not feel secure at all and let in air and light. I did not feel safe if I’m honest. Anyone could walk onsite and attempt access to the outbuilding rooms. I could hear conversations from the room next door which went on all night so I didn’t really get to sleep, the cold also didn’t help with sleeping. Maybe the rooms in the main building are a 3* but what I experienced wasn’t even rateable as a 1*. Before I left I had a look inside the kettle, what was growing in it was unidentifiable. The water must have been left in there for some time. Disgusting! In my view, that room was not fit for purpose but I had no choice but to use it as no other rooms were available and I arrived in the early hours of the morning. I spent 6h in that room. Never again will I stop there.

4.0 / 10.0

Perfect for an overnight stay. A spacious, clean and well presented room. Friendly staff and good amenities.

2.0 / 10.0

Lack off staff on arrival, only one person serving at reception & the bar, had to hunt the person down to check in. Similar situation in the morning at breakfast. Hotel was like the Mary Celeste. Breakfast was overpriced for what it was.

5.0 / 10.0

Room was clean, staff was lovely and welcoming and would definitely return

4.0 / 10.0

A lovely breakfast & plenty of choices. Room cozy & clean. Quaint gardens & surroundings.

5.0 / 10.0

Good staff, clean quiet room

2.0 / 10.0

well, on arrival, there was no hot water or heating in my room. The lady on reception was awesome and got a boiler engineer out as one part of the hotel was affected (which they didnt know about) - three hours later, the heating and hot water was back on, so was able to have a bath that night. The following morning, again there was no heatong or hot water., Reported to reception on leaving, who didnt seem interested. The toilet in my room had an intermittent fault whereby after flushing, the overflow would continually run for about an hour, then stop on it own, only to restart for no reason. This was really annoying as it woke me up multiple times and I had very little sleep. Eventually, I had to close the bathroom door and wear earplugs. Would not return.

5.0 / 10.0

The staff have been fantastic and the room is fabulous

3.0 / 10.0

The room was adequate, for an executive room it was dated, shabby and in the old part of the priory which was uneven. The restaurant was pleasant and food was extremely tasty. For the price it was a shame breakfast was not included but the offering was really good The staff were amazing, really helpful, polite and could not do enaough for any guests. I would possibly stay here again.

4.0 / 10.0

1.0 / 10.0

We booked to stay on a Saturday evening. Room 41 itself was pleasant enough. However it was incredibly hot and we could not change the radiator to enable it to be turned off. There was a lot of mould in the bathroom which looked like it had not been treated for a while and was an unpleasant experience. There were notices warning us that the water was incredibly hot, however I took a shower in the morning which was fine, but my partner followed immediately but there was no hot water left and she had to have a very quick cold shower. Another unpleasant experience. At Reception another guest was complaining he did not shower as the water was far too hot. The worst experience came from the function which was happening in the main part of the hotel. The doors and windows were open and the extremely loud music and party revelers accompanying singing meant we had to wait until it finished to be able to sleep. We could not concentrate on our TV viewing or reading. We could not open the window to cool the room due to the sounds. When we spoke to the duty manager he said it was within their health and safety limits - which I dispute as I struggled to hear him speak. Also he very rudely said what did we expect as we had booked at a hotel which has functions and we were lucky it finished at 11 instead of the normal midnight.The website mentioned the functions. However on re reading the website it clearly mentions ' a true oasis of calm and a tranquil environment. I totally disagree.

8.0 / 10.0

Room was fine, if a bit spartan. Excellent shower! Food not so good, however - cooked breakfast was OK-ish, but evening bar meal was disappointing.

2.0 / 10.0

Told by reception staff to run the water in the shower for 25 minutes to get a hot shower 😱 Insist on rooms in newer section.

4.0 / 10.0

Lovely hotel, peaceful in beautiful grounds

10.0 / 10.0

Goog breakfast

5.0 / 10.0

Lovely old hotel. Good annex area Quiet nights!

10.0 / 10.0

Lovely room in the courtyard with a jaccuzi bath which was a nice touch. Friendly staff at reception.

8.0 / 10.0

It was great.

10.0 / 10.0

Very helpful staff,they couldn't do enough for you ,room was very clean and very well presented.

2.0 / 10.0

Drastically overpriced for what it was. Very old, toilet broke and had to change rooms without anything complimentary as an apology.

3.0 / 10.0

The Priory is a beautiful hotel from BW’s 1980’s nostalgia collection, and this one didn’t disappoint. Complete with original furniture, moody lighting, 8:30pm restaurant/room service close, creaky floors and single glaze drafty windows. You can tell they’ve worked hard to replicate the late 80’s look. They even provide a complimentary jar of parma violets and swizzels drumsticks! My only complaint is that I couldn’t get Ceefax on the tv (couldn’t get much else either). Well worth a visit if you grew up in the 80’s and enjoy a stroll along memory lane. Won’t suit those looking for something modern and comfortable.

10.0 / 10.0

Easy to find,short(ish) walk into town,quiet hotel (at least where we slept)nice breakfast facilities a "help yourself" didn't have an evening meal as we ate in town (plenty to choose from)if you didn't want a drink in the hotel bar there's a pub across the road "The Tollgate" plenty of outside seating and food available.A pleasant stay for our weekend.

8.0 / 10.0

4.0 / 10.0

We found the hotel very friendly and helpful in all ways. One problem we had was charging electric toothbrushes. we needed proper electric plugs.

10.0 / 10.0

A clean and quiet room, close to town. Friendly staff too.

8.0 / 10.0

It was nice staff really friendly

5.0 / 10.0

Made to feel very welcome and spoiled on arrival . Had great breakfast and rooms very spacious . Very reasonably priced . Would definatley stay again

3.0 / 10.0

3 night stay for local business, conveniently positioned hence the choice, Obviously a historical building can't be designed like a purpose built characterless chain, but depending on the nature of your visit this may either be welcomed, or a frustration. Staff were very friendly and helpful, just a shame they don't have a building that matches the standards they achieve. Room was small, full of patina....and cavernous bathroom had a shower that produced water at random temperatures, irrespective of its settings, stair carpet extremely dirty. Only the excellent staff would make me consider this as a suitable choice for a business stopover in the future.

10.0 / 10.0

Will stay again.

4.0 / 10.0

I stayed in a dog-friendly room and it was spotless. A relaxed stay with pleasant staff around. I only had one problem that was resolved without fuss - I wanted a light meal and asked for chicken breast with house salad. The Chef could do this but not the computer; when it came it was delicious. Grounds suffering from drought and and dead bushes reduced what could have been a most attractive seating area, but the main lawns were easily reached.

2.0 / 10.0

Black mold in shower room, shower head blocked up with lime scale, shower water cold at night and around 80°C in the morning and no adjustment, carpet stained and dirty, mattresses worn out, bathroom towl rail stuck on and over heating the room, water leak in centre of the bedroom ceiling, condensation running down wall and damp to the touch on all other walls. Bedroom furnishings old and outdated, nothing PAT tested. Horrible stay, staff uninterested and unhelpful

4.0 / 10.0

Although the chalet was a little dated it was clean, had a good shower and comfortable bed. The TV signal did come and go which wasn’t great. The breakfast was good and overall our stay was good. The staff we dealt with were friendly and helpful. The sweetie jar was a nice touch

4.0 / 10.0

Late check in by porter was good , room was comfortable but little dated especially the bathroom Breakfast buffet , good choices but did not replenish beans whilst we were there ( 8.50 to 9.20 am ) and sausages would of been better slightly browned off a bit Breakfast room wasn’t the cleanest either, floor etc

5.0 / 10.0

Friendly staff, nice food and nice accommodation

4.0 / 10.0

Very helpful staff, particularly many at breakfast. Disabled and he was very helpful.

1.0 / 10.0

Room ok if a little dated TV in room did not work, when reported to a member of staff they seemed nonchalant and didn’t care. Said it would be looked at tomorrow (after I left) I was charged for the stay again on checking in which I had to chase hotels.com & try to find a staff member in the morning that could eventually do a refund. Most unfriendly and unhelpful business that I have had the misfortune to stay at

3.0 / 10.0

It was ok easy check in and out. Room was relatively dusty with cob Weber on lamp. Bathroom looked like it needed a deeper clean as had mould around seals and on ceiling. Also I had a disabled room which wasn’t need and thankfully not as the hand rail on the door poked as though it wouldn’t last much longer as there was a gap between the screws and door. Also had weird blood like stains in bathroom. Also the tv was very dated and wasn’t smart and the normal tv channels didn’t work as kept stuttering and cutting out. Thankfully had something I could plug in to watch tv. Though defiantly didn’t seem like a hd screen

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at Best Western Priory Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Best Western Priory Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Best Western Priory Hotel?

We found 17 amenities for this rental. This includes restaurant, non-smoking, tv, bathroom, and coffee/tea maker.

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7.2 / 10.0

Good(1,338 Ratings)

White Hart, Newmarket by Marston's Inns

Hotel

in Newmarket

4star

2 guests · 1 bedroom · 1 bath

Free WiFi/internet · Bar · Garden

Looking for the perfect place to call home during your trip to Forest Heath District? This Hotel offers a comfort and style with top-notch amenities, including Free Parking, Bar and Garden, and more.

Best Western Priory Hotel

Hotel in Forest Heath District

Reasons to book

About this hotel

Amenities at Best Western Priory Hotel

Map of Forest Heath District

Nearby attractions

Available Rooms

Hotel in Forest Heath District

Reasons to book

Map of Forest Heath District

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is Best Western Priory Hotel pet friendly?

What amenities are available at Best Western Priory Hotel?

Explore similar stays in Forest Heath District

Related destinations