PRESTIGE BOUTIQUE APARTHOTEL -Piazza Duomo

The location and the friendly host.

All good.

It’s walking distance to main tourist area

Nothing

Its amazing

Fantastic location right behind the Duomo, close to shops and restaurants. Very comfortable bed, good quality linen. Decent sized bathroom. Perfect temperature. 2 coffee capsules and bottles of water provided on arrival, replenished when asked for. Spotlessly clean.

Check in was a nightmare. . There is no one there. They insist a form is completed which includes passport details and sending a photo of passports. With the rise in identity theft is not safe. However, unlike other hotels who are happy to wait until I arrive, they initially declined to give me entry instructions. When I reluctantly tried to complete the form, it refused to add citizenship, country of birth, passport issuing country from the drop down menu. Eventually they sent a video. But in accessing the key box with the right code, it would not open. As I booked a suite, and from the photos I was expecting a separate living area. In fact it was a small/ medium bedroom, with small stove top and sink. Either I was allocated not what I'd paid for, or the info and photos are misleading. It certainly was not a suite and I paid over £700.. It was not good value.