Luxury Apartment in Central Geneva

Unfortunately my fiancé has experienced severe allergic reactions since she arrived into the studio we booked in Geneva. The studio was extremely dusty which we saw with our own eyes, on the mirror in the bedroom, on top of books on the bookshelf and the table. In addition, there seemed to have been ongoing works in the apartment building which was making the air thick and dusty and this was also felt within apartment. We messaged the owner for equipment to clean the house (This can be shown in the messages via bookings - hence we were prepared to stay despite the issues). There was no reply and we found a hoover and proceeded to hoover the studio but without success since her condition continued to worsen as the dust particles were everywhere anyway and the air was thick and polluted to the point of experiencing a tight chest, difficulty breathing and swelling in her eyes and nose. This is not normal for her. We contacted the owner requesting for partial refund since we left the apartment that very same day we arrived. We even offered to pay for the 1st night since it was sudden. Initially he did not reply until much later when he stated that the property was cleaned and that’s it. This however, did not resolve our issue at all. We had to book an hotel and we were not able to spend a single night in the facility. The symptoms subsided once we left the premesis. This happened both in the afternoon when we left to explore the city, and when we returned - so did her symptoms. Then we left again urgently to another hotel and she recovered again. From this, it is VERY clear that the common denominator and causing factor was the apartment itself. Between being ignored the first time, offering paying for the first night despite not being able to stay in the accomodation and being refused a refund due to unsatisfactory quality of the accomodation i won't simply recommend it.

A comfortable studio in an excellent location. We enjoyed our stay.

There were a few issues with the shower. Kitchen joinery showed quite a bit of wear and tear. Not enough bowls and plates.

It was clean, comfortable and the location was great. Thanks

The towels were a bit old

the location was perfect and the balcony was so good. however, the room smelled too bad.

Location good. Apartment clean.

Price

great location and facilities in the apartment. shop and tram stop right next door, few mins walk from the train station and town centre. great comms from the host.

bed could have been better.

location & host response

Bath linen could be improved

Everything was spot on and exceeded my expectations , would definitely come back !! Amazing host and soooooo helpful !!! Lush shower and comfortable room .

Nothing all great

central location

Great location right near the train statiom and easy walk to everything else. Size is fine for two people.

As other reviews have noted, it definitely isn't luxury. Perfectly fine but not luxury as per the listing name. The door is missing off the front of the dishwasher and it's furnished simply. Again, fine but not luxury. Also we unfortunately had a terrible smell of smoke in the room which didn't disappear over the 3 days we were there despite opening the doors whenever we were there. No doubt the fault of the previous occupiers but still, not nice to return to every day.

Great central location to stay in a fantastic city. Apartment had a thumbs up from us both stylish and modern with character and a balcony too

The location was key to why I chose the apt.

Great location and lots of restaurants nearby.

It was a very good location to see the sights of Geneva. The apartment was lovely and quiet with plenty of room. It had what we needed except for the one minus point. There are plenty of car parks not too far away.

We did not get the code information through booking.com from the owner and had to phone him to get into the property. After that it was easy as he text me all the information. The only other minus point was there was no bedside table or shelf to put glasses on when you went to bed. Especially on one side where the bed was against the wall.

The apartment was clean and nicely furnished with a double bed and a comfortable couch. The kitchenette had a fridge/freezer, oven, electric hob, kettle and a coffee maker. The WiFi was good. The host gave us detailed directions to access the building and the apartment's keys. There is an elevator in the building, which was welcome with the apartment being on the 3rd floor. Underground parking is available at the station, which is about a 5-minute walk away. The balcony was small but functional, with a table and two chairs on it. Basic bathroom and kitchen items were provided, including a hairdryer. The table fan helped a bit with the heat wave.

This was not a luxury one-bedroomed apartment, it was a disappointing basic studio apartment (the bedroom is not a separate room). The kitchen had no microwave and the front of the dishwasher was missing, leaving an exposed sheet of metal in its place. The bathroom basin was cracked. The 2 bathroom towels were mismatched, one much smaller and thinner than the other and there were no hand towels. The shower didn't drain properly, which caused the bathroom to flood. There was no air conditioner (but it wasn't advertised as having one); there were no bedroom cupboards or shelves, only an open railing to hang clothes on. The curtains were very thin and were not wide enough to cover the entire window space - at night, when the lights were on inside the apartment, there was no privacy except for in the bathroom. The owner/host was supposed to provide us with a digital Geneva Transport Pass for free public transport - instead, he sent us to the Tourist Office at the lake, in 36C heat, where we were told that the owner was the only person who could provide us with this pass (we ended up paying for public transport). We stayed in 13 different accommodations during our travels in Switzerland and Italy and this was one of only two that we were disappointed in.

The apartment is quite attractive, nicely decorated. The wifi, the cold water in the frig were nice touches. The building, the access, were very very nice. The owner was quite accommodating by phone to give me directions, and make adjustments when the booking messenger did not work.

I would not consider this a luxury apartment. There was only one towel for each person. No dish towel or paper towel in the kitchen. There were no personal items except in the shower an empty bottle of shower gel. We had to go out and get those items, because we assumed in a "Luxury" apartment those would be in place. In addition there were some major distractions, that could have at least been noted and apologized for. The door to the dishwasher was missing. The sink in the bathroom is cracked. I think a note apologizing and recognizing those things would have been nice.

location. the bed! the little kitchen. the owner was really good as well. compared to the nuclear expensive prices in the city, the cost was pretty good also. the balcony.

not a lot. the bathroom flooded on us but bo worries and the owner sorted it while we were out on day 2.

attractive, clean, close to train station, had all the amenities

I happened to visit during a heat wave so had windows open and obviously was noisy, so possibly could be slightly improved for tourists by air conditioning.

Location and comfort of accommodation basically everything even had toiletries

Bigger tv XD

very nice location, furniture and all in all lovely apartment, would 100% recommend.