Wilde Aparthotels London Paddington

One of the best choices to stay in London. The idea of Aparthotel is brilliant - the location is excellent (between Paddington Stn and Circle Line Underground) - and the staff at the premises is amazing. Exceptional service with good attitude. Great value for money. This has become now our preferred place to stay when travelling to London.

Nothing negative - and even though we had an issue with a 'creaking' window, the staff arranged for change of room, provided complimentary snacks (totally unexpected) and even an 'apologies' card, hand written. Amazing approach.

Great location with walking distance to 2 tube stations. Rooms were well finished with kitchenette and great air conditioning. Staff helpful at check in and check out.

Everything was perfect

Staff was helpful with manual checkin and luggage. The little kitchen area with the electric stove and fridge are very good and functional.

There was a false fire alarm triggered during one of our stay and no announcement or clarification. The check-in kiosk could not locate our reservation (3 separate rooms) and the staff had to search it up on his device. Lack of instructions on using the self checkin process. My kids and I were not put on the same floor even though I had requested in advance to have 2 rooms close by. The sofa bed was not setup, I had to set it up myself. There were no extra linens in the room and I had to request to get pillow and linens for a 3rd person setup in the room even though we had paid extra already. The sink is very shallow and narrow; therefore, every time you wash something, water splashes out and wet the counter. No cloth or paper towel supplied to soak up the area.