Le Camere di Palazzo Bortolan

Stunning building and huge spacious room. Very neat and clean. Excellent friendly staff. Full of character. Location was also excellent for exploring Treviso.

Not much. If I was being picky I’d say the air conditioning was a little bit temperamental but it was very hot when we were there.

Very central, beautiful view, stunning building

It was all good but give direction for the parking on the other side of the river for people arriving earlier than check in time would be great! In this way if they book the parking they are already close by!

The location was excellent within walking distance of the town and right opposite the river . The room was comfortable & clean

The lift wasn’t working properly and initially slightly confused about accessing accommodation. You have to go round the side of the building and buzz for access until a member of staff appears .

The room was impeccably clean and spacious.

Breakfast was extremely dissapointing. Had to walk to a nearby bar to get a coffee, juice, and a croissant or toast. All of that could be easly served at the premises of the hotel - get a coffee machine, a couple of bottles of juice and have the personnel bring those croissants/toast from that bar and serve breakfast at the hotel. It would add to the comfort of the guest. Check-out is also too early, 10.30 am - considering you have to walk to the bar to get breakfast. Parking instructions are also very poor - you could provide the guests in advance where exactly to park a car, instead of having to come to the reception first and get the instructions wich are very poor. And finally the story with the elevator - the guest is not supposed to press any buttons, the receptionist calls the elevator... We waited in that elevator upon arrival for quite a while because nothing happened. Then had to get out and call the receptionist again. She either forgot or had other things to do - not acceptable. As things are now, I don't recommend staying there. But with a bit of organization, improved breakfast, this could be a perfet accomodation.