Barceló La Nucía Palms
Top rated by guests





8.7Excellent
(1,144 Ratings)
"excellemt"
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5-Star Hotel
Guests love it hereGuests give this property a top rating
Top-tier experienceA high end property in this area
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Located in La Nucía, 3.4 miles from Terra Natura, Barceló La Nucía Palms provides accommodations with an outdoor swimming pool, private parking, a fitness center and a garden.
Business facilities
Airport transportation available
Shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Pool
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Garden
Laundry services
Sauna
Accessible Parking
Family friendly
Ironing facilities
Safe
Accessible by lift
Key card access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.7Excellent
(1,144 Ratings)
"excellemt"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Nice spatious room
Breakfast room has no view at all
Kitchen simply needs improvement at buffet & pool
1.0 / 10.0
Awful
Awful
9.0 / 10.0
Excellent service staff and a very relaxing peaceful environment
The buffet was slightly disappointing - great service
2.0 / 10.0
Fantastic pool and gardens
Helpful staff
Need more bar staff as service was slow at times .
They were very helpful just short on numbers
7.0 / 10.0
Staff were excellent, kind and helpful. Breakfast was very good, food was tasty and hot where applicable, the fresh bread everyday was appreciated. Hotel overall was clean and tidy.
I would not rate this hotel "5 star", I did not like the open plan bathroom. TV remote control did not work but it was replaced on request. Towels were a little grubby. Chairs on the room terrance and the pool bar were unconfortable. Gaps between carpet tiles in the hallway, not laid or replaced with any care or attention. For a 5 Star hotel I would have expected slippers and bathrobe in the room. Inadequate car parking facilities, always full, yet the hotel wasn't full. we had to park in a car park across the road from the hotel. All in all the look and feel of the hotel is definately not 5 Star.
10.0 / 10.0
excellemt
all was brilliant
10.0 / 10.0
Everything
Buffet could have been better.
10.0 / 10.0
An oasis of calm, considered and inviting room and resort layout, facilities & decor. A wonderful menu of very tasty eats. extremely comfortable and relaxing break. Spotless facilities and gardens.
paying for parking would have been annoying.
10.0 / 10.0
The staff are lovely especially Sara the receptionist she made us feel so welcome went above an beyond to help us, the whole hotel is beautiful clean and modern our room was lovely also huge balcony kitchenette very comfy bed, we loved the b heaven roof terrace an pool spend most days there in all we loved everything about the hotel
Only issue I would say is you probably need to rent a car to get about as it’s quite secluded but worth it for the peace and the views
7.0 / 10.0
I loved the swimming pool area, and spa and the breakfast was extremely good value for money. The staff were very hepful and attentive.
I wasn't keen on the open plan bathroom layout in the room and there was no tea or coffee making facilities or water in the fridge.
4.0 / 10.0
clean, nicely done
Very bad experience-
1. service sold with parking, but had to pay at the Hotel €19 extra for each night.
2. the check-in took very long had to wait at the reception, too many cards for check-in and separate cards for Pool towels. A lot of paper work for checkin at the reception.
3. Internet connection everywhere in the Hotel was unstable. Had to connect many times.
4. In a superior room extra bed was charged, though the kid did not sleep there. Hotel did not reduce the charges.
Overall a bad experience 😟
10.0 / 10.0
Everything
Nothing
7.0 / 10.0
Hotel itself was spotless, shout out to cleaning staff, Also breakfast was perfect in means of quality and variety.
Dinner and Lunch service in the pool bar was a total mess and chaos, there were tons of staff in the pool bar running around in a chaos but it seems like there was only one guy(Robert) working, t Most of the staff did not speak English which is a shame for a 5 star hotel. Overall service during our stay was really poor.
6.0 / 10.0
I enjoyed where the hotel is placed.
for the stars it was supposed to have, it did not have a fridge nor hairdryer.
The services were of a 2 stars hotel.
My towels have not been changed once in my 9 days stay, and the breakfast had fish only once.
8.0 / 10.0
Very clean and big suite (45m2) with a terrace.
Great view on the mountains.
Very comfortable beds.
Free parking for the car.
Many employees do not speak English well.
There is a fee for one hour in the spa (around 20€), which is very unusual for this hotel category.
No restaurant during weekdays (we had to go to the hotel next to this one).
No shop in the hotel.
8.0 / 10.0
Perfect service at the reception. Needed an ad hoc meeting room, which was no problem. Nice hotel, with good restaurant. Secure cycling locker. Big supermarket around the corner.
9.0 / 10.0
Excellent rooms with super comfy beds
10/10 breakfast buffets with lots of options - with added bonus of vegetarian-friendly & healthy options available (fresh fruit, vegetables and local dishes)
Clean bathrooms stocked with essentials (without surplus and also limiting wastage, a plus!)
Underwhelmed by the staff interactions / check-in process, but could’ve been a one-off
10.0 / 10.0
Fantastic place to relax. Everything was great. Couldn't fault anything. Will be booking again soon.
Nothing everything was perfect
5.0 / 10.0
Nice spacious room
Staff not well trained or helpful. Limited restaurant options and disappointing standard of food. For example in the restaurant we were told steak was fillet but in fact was sirloin. When we pointed this out to the waiter he said oh is it....I get confused! On another occasion we waited more than an hour for room service.
6.0 / 10.0
rooms, breakfast ,
location, piscina bar (no serving and the pool), no newspapers
3.0 / 10.0
This is a beautiful hotel, rooms are spacious and the grounds are well maintained. Pool area is lovely.
No tea or coffee making facilities in the room. No robes provided which for a 5* hotel is a must. Mini bar was empty which is not not acceptable for a 5* hotel. No food available between 4.00pm and 8.00pm when the restaurant opens which again is not acceptable. Roof top bar only opens on a Friday and Saturday so limited things to do at night. Food was sub standard and everything was cold. We paid for half board but only ate at the hotel once, it really was that bad. The hotel is more style over substance and could be so much more. The lack of attention to detail really spoilt our experience this is deffinitely not a 5* hotel.
8.0 / 10.0
The pool areas were lovely - very relaxing atmosphere and, despite a small minority reserving sunloungers, there were always sunloungers available.
The room was large and clean.
The lifeguard team were very pleasant.
Emma, a member of the restaurant team, was incredibly friendly.
When making a request via the Barceló app, the hotel was very responsive.
The hotel is a short taxi ride away from Benidorm centre.
The food served as part of the breakfast and evening buffet was cold.
The coffee was self-serve from a machine and it was poor quality (on one of the days, the coffee machine was out of action completely which was a shame).
10.0 / 10.0
clean , new , the beds were absolutely amazing
lack of bins in communal area
8.0 / 10.0
excellent rooms in new state
-website needs to be updated that rooms do not have a mini bar and water boiler due sanitory conditions ( covid)
-multiple times verified if late check-out against extra costs was possible (upon booking, upon arrival, day before departure (both morning/evening) The staff should be more clear that only know the evening before departure if it is possible and that during peak period the chance was very unlikely. At the same time I strongly get the impression that no effort was made to accommodate my request.
9.0 / 10.0
Well decorated, modern and spacious room and incredibly kind staff, they were very helpful from the start despite the change of plans, I was really impressed by that. The bed were comfortables and even though our room was looking over the pool, it was not noisy. The pool is a good size and although it is very busy, it is still ok to use.
The food options were quite limited and incredibly expensive, for example, for diner, expect to pay 35 euros per person for a buffet that is not much better than a canteen... And without any drinks. Staff at the bar near the pool not really friendly. Overall, a bit pricey for the experience.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Barceló La Nucía Palms. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Barceló La Nucía Palms. Enjoy the water!
Is Barceló La Nucía Palms pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Barceló La Nucía Palms?
We found 31 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, golf course (within 2 mi), and concierge services.
