Barceló la Nucía Hills

The room was lovely and with 2 bathrooms. Beds where really nice. Food was nice.

It was in the middle of no where. Alot of staff couldnt speak English. Food waa mainly for the spanish. The hotel was mainly for the spanish and there children. But saying that everyone was friendly.

Very clean, nice staff, reasonably priced food and drink

B Heaven bar was closed during stay for renovating

Everything was gorgeous,food, atmosphere,location. Nice and quiet

Quite mixed feelings about this hotel. The pros: absolutely fantastic breakfast. TThe quality of the ingredients was really obvious, lots of lovely choices and a really beautiful setting to enjoy it in. The pool area was relaxed and the drinks service to the pool area was quality too. I loved the large balcony off my Junior Suite, which got the morning sun and had a lovely view down to the sea. The staff were really attentive and helpful and it was great to also have full access to the sister hotel (The Palms) down the road which had an even nicer pool and chilled music / good vibes. The lobby perfume was also welcoming and delightful. The card/towel system was also a bit annoying but I think it did stop people from hogging sun-beds and allowed staff to monitor the area better, so probably a good thing upon reflection.

The cons: my room was noisy. I was woken up both mornings by noise coming from adjacent rooms which suggests the accoustics are not great - I could clearly hear conversations through the walls. No robe or bath as standard in the room (which I thought was a bit poor for a Junior Suite). You also have to pay an extra 30 euros to access the spa area with sauna and steam room etc., which normally I would expect to come standard in a 5* hotel choice. The outdoor pool was a very cold temperature so not many people were swimming as it was not enjoyable - I think you'd need very hot weather to be able to comfortably swim (so better for high season than shoulder season). No minibar in the room was also annoying - although there is a supermarket a very short walk away. The gym is very small for a 5* hotel and one morning with 4 people in it, there was hardly any room for any of us to move.