Magic Natura Resort

Great value. Access to water park and all inclusive plus we had a free meal in the meat restaurant. Its my 3rd visit. We enjoyed it as much as the other trips. Clean and tidy. Great buffets. We had a room with a jacuzzi. It was lovely. We will return!

Too shorter break!!

Loved it

Loved it all

Food – Great variety, always fresh and plentiful (tilt toward British tastes). The paella stood out, but honestly, all the food was well-prepared and enjoyable. At this price point, simply great. Drinks – Red and white wines, as well as local beers—even Guinness on tap at the bar near the reception! Good selection of juices and soft drinks. Some coffee machines are bean-to-cup, while others use instant coffee. Ice cream available both from machines and in freezers. Staff – Very friendly, patient, and solution-oriented. Out of a couple dozen staff members, only one person at the bar came across as a bit overly strict—but that just highlighted how accommodating the rest of the staff were. Pools – There are three main pools: one near reception and two centrally located within the resort. All have adjacent bars and seating areas. Facilities – Plenty of spaces to relax with drinks or snacks. Kids are well looked after by animators, and there are several playgrounds, mini-zoo, mini-shop and vacation stuff vending machines. Next to reception, you’ll find a laundry room, an ATM, luggage storage, and tour agency representatives. Accommodation – Most bungalows are set on a steep slope up from the Food Court, which means a bit of a climb—great for working off those extra calories! If you prefer, you can request electric buggy transport. Some bungalows are closer to reception, making for easier walks. Parking & Transport – Ample parking. A shuttle bus is available, but we didn’t use it—we either walked or drove. Beach Tip – If you're looking for variety, saltwater, sandy beaches, or inflatable water attractions, head to Benidorm—specifically the eastern side of Platja de Ponent. Extras – Aqua Natura, a 10–15-minute easy walk from Magic Natura, with reserved (orange) area for MN guests and the same complimentary food and drink options. Bonus – Striking few mosquitoes or flies on the resort grounds.

Not complaints, observations: - Internet - speed ok (~3Mbps, enough for movies streaming), annoying that need to use special codes that allow access only for 4h (but ok, the reception provides free coupons with access codes). They said it's to prevent people abusing the Internet (neighbors and whatnot, but this sounds a bit strange as there are no adjacent dwellings). Whatever, we took it as a sign to stay less indoors and take advantage of the facilities. :-) - Access cards - you will get a bracelet with a bar code (offering access to Terra Natura and Aqua Natura parks), and a contactless (RFID) chip threaded into the bracelet (to open doors, order drinks and access restaurants). Warning - the bracelet is made of fragile plastic-paper - during a 7days stay each of us had it replaced at least twice (try to save the chip, go to reception, they will give you a paper note to replace the bracelet at Aqua Natura). Using something more durable would be good to prevent such annoyance. - Not about Magic Matura, but the related Aqua Natura (which is in the same family) - besides the great staff, good equipment and decent food/drinks, a few safety remarks for the management: 1. the slides are well monitored by lifeguards, but there are noticeable gaps between the rails at start of slides - a kid might fall through (this is very unlikely, but still - should be an easy fix - at least in the opinion of my wife); 2. Definitely need to add a few nonslip strips (one of those that feel like sandpaper) to the ramps leading to slides - every day saw several people falling. Yes, there are signs everywhere suggesting to wear non-slip socks, but many other similar resorts use these non-slip tapes (which are cheap and efficient); 3. The Kamikaze slide has some issues with the seams of the slope tube segments - we felt with our backs 2 or 3 uneven seams .

The amount of activities available for the kids.

It was very hilly which made it difficult with a stroller.

The aqua park

Room wasn’t ready on arrival When room was ready it actually wasn’t was undergoing maintenance to the AC unit (concerning) Didn’t let us know room was ready Couldn’t get a towel until 4pm for the pool as Closed??! Had to pay 1€ for your cup to have a drink by the pool!! Had to pay 10€ deposit for each towel by the pool when we eventually got one. We upgraded to AI which was a rip off, wasn’t told the other restaurants weren’t included so had to pay a supplement to use them. Room wasn’t cleaned properly on day2, left with dirty coffee cups and glasses. When we rang reception to request them they said they would send over, nobody arrived. Cabin smelt horrendous, damp and mouldy. We had to shower with shoes on. We paid a lot of money for a terrible experience. Aqua park is the only thing going for the place. The list is endless on this place, it really needs a refurb asap. Joined a certain group on social media site and as soon as I agreed with someone’s comment on the cleanliness of the place, I have been removed and the group has vanished….

So much to do for our two children. They loved it here! They were kept well entertained. Will Definetly return here as the kids were entertained from morning until night. Check in was amazing. We turned up at mid day and got to use all facility’s until our room was ready at 5pm. Who needs your room early when you have lots for the kids to do. Kids had the kids club… foam water party. Water slides in the pool. Disco & arcades! Happy kids = happy parents. Wish we had taken more photos to show other guests. All of our photos have our children in them & prefer to keep these private.

Didn’t really bother us as we will Definetly stay again and request this room. The bungalow /chalet we stayed in was located at the end and it was more early morning that we could hear other guests very loudly talking. Again this didn’t really bother us. Our children love to lie in after being entertained all night. They loved it here.

The room is clean and well equipped. There’s a lot on offer on the site and the ultra all inclusive allows you to use their other resorts in Benidorm, which was really handy.

Our son was injured and hospitalised following an incident with the jacuzzi filter. The resort staff are clearly stretched very thinly and just didn’t seem to care. We were offered no help or compensation, and I highly doubt they’ll take any steps to prevent such accidents happening again. it really took the shine off our holiday. The bathroom drain also made the cabin smell bad. We had to place a towel over it and keep the bathroom door closed.

Great place, kids happy

Nothing