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Leonardo Hotel Heidelberg

Top rated by guests

Photo of the whole room

Photo of the whole room

Facade/entrance

Property building

Facade/entrance

8.0Excellent

(7,150 Ratings)

"Good room"

Verified guest

Don't miss out! Price and availability may change

8.0 / 10.0

Excellent(7,150 Ratings)

Hotel in Heidelberg

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

About this hotel

Enjoying easy access to the A5 motorway and a bus stop directly opposite, this hotel is just a 15-minute bus journey from Heidelberg’s old quarter and railway station.

Amenities at Leonardo Hotel Heidelberg

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Heidelberg

city location on map

Nearby attractions

Technik Museum Sinsheim

Technic Museum Speyer

Erlebnispark Tripsdrill

Available Rooms

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

$$$$

Top rated by guests

8.0Excellent

(7,150 Ratings)

"Good room"

Verified guest

Don't miss out! Price and availability may change

$$$$

8.0 / 10.0

Excellent(7,150 Ratings)

Hotel in Heidelberg

4-Star Hotel

Reasons to book

Well priced for this locationPriced under area average

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsPets allowed, Air conditioner, Internet / Wifi and more

Map of Heidelberg

city location on map

Nearby attractions

Technik Museum Sinsheim

Technic Museum Speyer

Erlebnispark Tripsdrill

Available Rooms

About this hotel

Enjoying easy access to the A5 motorway and a bus stop directly opposite, this hotel is just a 15-minute bus journey from Heidelberg’s old quarter and railway station.

Amenities

Air conditioner

Pets allowed

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

TV

Wheelchair accessible

Gym or Fitness Center

Family friendly

Things to know

Additional fees to expect

Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.

Booking feeNo booking fees, easy credit card payments.

Service feeThis helps Booking.com provide a safer and more secure booking experience.

TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.

Customer support

Customer support is handled by our partner Booking.com

Ratings and reviews

8.0 / 10.0

Excellent(7,150 Ratings)

100% verified reviews

8.0 / 10.0

A very nice hotel and excellent value for money. Our room was super spacious. Breakfast was amazing!

The room was very nice, spacious, and clean. We really loved it. Breakfast was amazing, and the bed was very comfortable. The guy at the bar/coffee shop was very friendly and super professional. He was pleasant and smiling. The gentleman at the breakfast reception was very friendly. He made our mornings perky with his smile and hearty greetings. The receptionists were okay. However, I think they could be more enthusiastic in greeting guests. A simple good morning and a smile or an acknowledgement would be nice to make the guests feel welcome. They were definitely not rude, and I think they are polite, but I somehow miss the friendly greetings I've gotten at other places I have stayed. This is just a suggestion for improvement, not a negative comment. The hotel is literally 10 steps from the bus stop and gas station. Very handy! They have guest parking, which is really a plus, especially for people with disabilities. I would definitely recommend this hotel to anyone who wants to stay in Heidelberg.

Our stay was very nice and enjoyable.

8.0 / 10.0

Nice stay

Cozy hotel to enjoy a nice weekend :)

9.0 / 10.0

Nice stay, clean room and helpful staff.

The room was the perfect size for a two night stay. We got a complimentary water bottle and the staff was very friendly and helpful. We traveled by car, so the parking space was perfect for us. There is a bus stop in front of the hotel and the staff can call a taxi whenever needed.

10.0 / 10.0

Nice

Good room

5.0 / 10.0

Not worth the money

Executive room we originally received was poor. No mention that at check-in that you have no phone in room. Good part we were upgraded to a junior suite, which was good.

Original “Executive “ room was run down and far from what I would call executive.

1.0 / 10.0

Staff entering hotel room unauthorised

In the morning a male staff member entered the room immediately after knocking, without waiting for door to be answered - this happened at least an hour before check-out time. He did not wait for door to be answered and opened the door as female teenager was getting dressed. This was totally unacceptable. We were unable to raise this issue at the time as she was so upset she did not tell us until after we had left the hotel.

9.0 / 10.0

Nice hotel for 2 nights to visit Heidelberg

Very friendly personnel, very good breakfast, car parking place on the hotel territory (for extra fee)

There was a small fridge in the room which was very useful. It was not cooling enough.

10.0 / 10.0

Clean , compact and convenient

Clean compact

Staff would be a little more friendly

8.0 / 10.0

Was a lovely stay, clean property and very kind and friendly staff.

The staff were great. Loved them.

Due jet lag we were up late when everywhere was closed but the English language TV offerings were not very wide.

10.0 / 10.0

Comfortable hotel with everything you need

Comfortable beds, rich variety breakfast, tea and coffee facilities, friendly staff

5.0 / 10.0

NO air conditioning, spotty WiFi

Staff was excellent, location is excellent, food in the actual evening restaurant and bar was excellent.

NO air conditioning, despite what they say, despite what they advertised.....waiting until May 1st to change over from the fan blowing past hot water pipes....in the ceiling of every room....to now have the fan blow past the cold water, or....cooler water pipes....in the ceiling of every room, is NOT air conditioning. Then to have the hotel maintenance engineer take May 1st off, because in Germany that is May Day, means that on a day when the outside temperature hits 34 C.....there is no relief from the heat. When the hotel maintenance engineer shows up on Nay 2nd, he has to go to each and every room of this 169 room hotel, get on a ladder access the ceiling panels, so he can change the hot to cold water fan blowing....in EVERY room in the hotel....one room at a time. The WiFi is spotty at best. Doing work on a laptop or tablet, or phone is precarious, if you need to send an email. Unforeseen closure of the hotel restaurant, with no earlier notice, is troublesome, as a guest plans to eat in the hotel restaurant, only to find it closed, arbitrarily.

1.0 / 10.0

Very disappointing experience!

We had a very disappointing experience during our stay!. Around 3:30 PM on 18th April, the lady at the reception assigned us room in the first floor (room no. 324 if I remember correctly), which had a very strong and unpleasant odour coming from the room or bathroom. The smell was so bad that it hit us the moment we walked in. While the room appeared prepared and the beddings were clean, the odour made it impossible to feel comfortable. What upset us even more was the receptionist’s rude behaviour. When we went down to inform her, she was extremely dismissive and unprofessional. I told her this was not the kind of experience we expected from Leonardo, and her response was, “Wherever you go, it’s the same.” That level of attitude and lack of concern was completely unacceptable. Additionally, although we had selected a double bed during booking, the listing on Booking.com mentioned "either double or twin bed." Instead of acknowledging our preference, she again responded rudely and gave us another room with twin beds. The new room didn’t have the same odour issue, but by then, the overall experience had already been spoiled. We didn’t enjoy our stay. Please do not suggest such hotels in the future!!!

9.0 / 10.0

Cheap and cheerful

It was very cheap and beds comfortable. Had a good nights sleep. Good shower

It’s not in nice area but can’t expect anything more for the cost

8.0 / 10.0

Very good

Clean and quiet. Good size room with comfortable sitting area. Close to bus

Bike share station and tram station about 1km away

8.0 / 10.0

Peaceful stay at Leonardo hotel

Accessibility to the bus station

The toilet did not flush properly

8.0 / 10.0

Very good

You never go wrong with Leonardo. The facilities are great, and plenty of parking is available. Great value for money.

The bedroom is smaller than usual. It is a little bit far from the city center but it is convenient if you are driving because you can park there and take the bus, which is not far.

9.0 / 10.0

It was a pleasant stay

No complaints. Fully according to expectations

9.0 / 10.0

Superb

Very cosy and caring by design - it was a perfect place to rest during an intense trip. You find nice touches everywhere - free lemonade all day, free coffee in the morning provided at the reception, big outdoor seating in front of the hotel... And there is a petrol station just next to the hotel for all necessities.

Dining offer was a 25eur buffet, bit pricey for my taste. But Dominos pizza is nearby and they deliver to the hotel for free.

10.0 / 10.0

Overall, we had good stay

Rooms and breakfast was good

Nothing to complain

1.0 / 10.0

dirty and 2 star hotel

nothing

everything

9.0 / 10.0

convenient

one of our best stop overs on the way to Italy, very comfortable and clean.

8.0 / 10.0

good location and great staff

Great room comfy bed good staff

Hot food at breakfast was not very hot