BRU-LAGOON Guesthouse

Amazing location and terrace, instructions clear

The terrace could use better care with the plants and bugs. The toilet setup may not be for everyone, the WC is open to the room.

The room was beautifully decorated. The little terrace was very cute. The bed was comfortable, there was cotton pads, shower gel and we loved the towelling robes.

The lights were a little low (hit our heads a few times!) and some conditioner would be an amazing bonus

Great location. Nice spacious room. Very clean. Pretty little terrace on the river with lots of green. Nicely cosy decorated. Coffee and tea and little fridge. Perfect!

There was a light ‘mouldy’ smell? Maybe something with the draining? Because it was absolutely very clean!! The rooms are not ‘sound proof’ but because there are just a few rooms it is not a big problem. It’s a bit dark inside for those who need a lot of light

Very pretty room and great location - walking distance to the centre but far enough away to be quiet.

Walls are paper thin and you can hear absolutely everything going on in the next room. Terraces are separated by a small divider that doesn't completely close them off, so the terrace doesn't feel completely private. When the people on the next terrace smoke, your room smells like smoke unless you close both doors to the terrace. Lights are hung really low throughout the room in inconvenient places - I regularly hit my head on them. Being on a canal means mosquitos, including in your room if you're not quick closing the screen door behind you. There is no fan or air-conditioning so the room can get a bit warm. The hot water ran out after a few minutes in the shower on my second night. When I raised a couple of these issues to the staff via message (they are nowhere to be seen on the property) they were quick to respond but they were pretty rude and unhelpful. Complete lack of concern or apology about the room being hot, having mosquitos and no hot water at one point. Not at all what I expected for this price point and I wish I hadn't stayed here.