Tru By Hilton Knoxville West Turkey Creek





7.8Good
(446 Ratings)
"Great location with a Starbucks right beside it."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
High-end valueWell priced for this area
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Includes essentialsFree WiFi/internet, Air conditioning, Smoking allowed and more
Tru By Hilton Knoxville West Turkey Creek features air-conditioned rooms with cable TV in the West Knoxville district of Knoxville. With free WiFi, this 3-star hotel offers a 24-hour front desk.
Business facilities
Golf course (within 2 mi)
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Booking feeNo booking fees, easy credit card payments.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support is handled by our partner Booking.com
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7.8Good
(446 Ratings)
"Great location with a Starbucks right beside it."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
The parking lot is well lit and the facility is clean. Breakfast is also good.
A small microwave in the rooms would be nice. I would have liked one small lamp or wall light that was brighter.
10.0 / 10.0
Great location with a Starbucks right beside it.
N/A
9.0 / 10.0
Location
Ants in the bathroom
5.0 / 10.0
The hotel was clean and in a good location.
My room was right next to the elevator. It was very loud and difficult to sleep.
9.0 / 10.0
Location
Said they offered a military discount but was none given
8.0 / 10.0
Clean, comfy, good location
There wasn’t a washer on property.
9.0 / 10.0
The property was very clean and in good condition. We felt very comfortable there.
The interstate was pretty noisy.
10.0 / 10.0
Clean room and friendly staff!
2.0 / 10.0
Location
Staff not friendly at all. A smile would have been nice. Floor dirty and someone's old open crackers laying under table.
5.0 / 10.0
Location was great.
The cleanliness! Our room had long black hair everywhere and it didn’t appear to have not been cleaned. There was dust everywhere, in the corners of the room. The bathroom was very dirty. Sadly, we will find another hotel our next trip to Knoxville.
10.0 / 10.0
Cleanliness of the hotel and the staff were very friendly
I had trouble locating the entrance to the property
10.0 / 10.0
Breakfast was good.
No complaints
9.0 / 10.0
Nice stop off on our travels
9.0 / 10.0
Breakfast had a good variety and we thoroughly enjoyed the endless tea and coffee. The location was great. We could explore different areas from here. Will definitely come back again.
Lacked a fan in the bathroom for stinky deposits.
4.0 / 10.0
I requested a fragrance free room. This was one of the strongest smelling rooms I’ve ever had. If you have air fresheners and you cannot remove them, be honest so that you don’t hurt people who need fragrance free accommodations.
7.0 / 10.0
It was in a great location.
The bathroom had cracks all around the shower. The bedroom I was in had chipped paint in the bedroom.
10.0 / 10.0
Location
N/A
8.0 / 10.0
The sheets are so extremely thin , the pillows are worn out and there was no blanket. We got there very late and the front desk was kind enough to get us some fresh sheets for a room that was not really ready for guests. When we got into bed we realized we were in for a long cold night because the bedding was horrible. We did not complain to the desk because she was already so sweet by fitting us in.
The bedding is awful and super cheap and thin. The bath towels are like drying off with a Kleenex. Step up the quality of the linens
8.0 / 10.0
Pretty new, clean; lots of food nearby
Room very minimalist; very close to highway so noisy
9.0 / 10.0
The bed was very comfy , the pillows - just the way I like it, not some chunky cheap stuffing in it . Nice room ! Good shower! Very sweet older lady , who kept filling up breakfast food ! She was fantastic ! So genuinely caring !
Could not figure out how the inner window blinds close , not easy to spot .
8.0 / 10.0
Felt safe, room was nice/clean—-loved there was a Peloton (I miss mine when not home!!) 🙂 loved dog water bowl/welcoming for pets—-I didn’t have our foodie with me, but surely loved the hotel’s stance with that!!
Front staff seemed more interested in her phone than in customers!! Trash cans at bfast were overflowing and cups setting on cans—-stayed that way till I checked out at 11!! Large amy of coffee spilled on floor in front of front desk was there when I went down……..I ate breakfast, rode Peloton 30 min, took shower—-dried hair/dressed and checked out. Seemed like staff not interested in cleaning lobby!! And—-I had difficulty finding how to get to hotel/thru Starbucks parking lot!?!? GPS took me, but it looked/seemed odd and on a very busy road was confusing!! Could use signage!!
2.0 / 10.0
I liked that the property was convenient and was comfortable
They never returned my $50 deposit and kept saying that it does it automatically at check out when clearly it didn’t
10.0 / 10.0
Very nice environment and in a great location. The room and the entirety of the hotel was clean. Highly recommend.
10.0 / 10.0
Breakfast could be improved with more choices like breakfast potatoes and egg choices. Like coffee creamer choices.
Upgrade dinning siting area.
10.0 / 10.0
…..Comfortable, convenient, clean, reasonably priced…..enjoyable!!
We liked everything!
1.0 / 10.0
The hotel's computer reservation system was inoperable when I attempted to make a reservation, so they referred me to booking.com, which charged me an exorbitant fee over the special South College rate. The hotel reservation clerk said the manager could correct the overcharge. When I arrived, the manager said she could not make changes to the rate since it was set on booking.com, even though booking.com was where the local hotel clerk had told me to go due to their system problems.
9.0 / 10.0
Location quite
All good
9.0 / 10.0
Great location to a lot of places in Knoxville. Nice staff. Good size room. It is pet friendly which is nice if you need that.
there was a dog barking a couple rooms Down the entire time we were there. My daughter spilled some water on the floor pretty much as soon as we got into our room. when i cleaned it up the cloth was very dirty which made me wonder if the floor had been cleaned.
6.0 / 10.0
Location
Breakfast could have had more items, bed was uncomfortable, room noisy, too close to roadway
9.0 / 10.0
It was clean and convenient.
Didn’t care for the breakfast as much. Could have a better variety, like juice, individual yogurt.
6.0 / 10.0
Staff was friendly.
I made reservations in January for a trip in March. I made a modification to my trip and the updated information was not given to the hotel. I have tried for the last month to get my refund of almost $350. I keep getting the run around and no money has been issued back to my account. I have never experienced such in my life.
9.0 / 10.0
Nice clean and very comfortable
Everything was good
8.0 / 10.0
Liked the hotel lobby, beds were comfortable.
It was a little less clean than the usual trus
6.0 / 10.0
Conveniently located close to where we were visiting. I liked the lemon hand soap!
Our rooms a/c unit was very loud when it came on. So loud you could not hear the tv. The window shade in the room was damaged. There were ants in the bathroom so we waited to shower at our next stop! I am in a wheelchair and there was an active leak in the hallway leading to my room. They put warning signs up that the floor was wet that made it hard for me to get to my room! Was definitely not a good value at $200 a night!
8.0 / 10.0
Clean, like bedroom and bathroom. Breakfast
Noise from highway. Signage to the hotel was too small. Another guest remarked to me he had missed the turn twice!
Front desk staff- some were helpful- others barely looked up from their computer
5.0 / 10.0
The bedding and pillows were very poor quality and appeared to be old and worn.
1.0 / 10.0
nothing. they had no record of my booking
having a booking when we got there
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Tru By Hilton Knoxville West Turkey Creek. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Tru By Hilton Knoxville West Turkey Creek pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Tru By Hilton Knoxville West Turkey Creek?
We found 2 amenities for this rental. This includes business facilities, and golf course (within 2 mi).
