Chase Hotel
Top rated by guests





8.5Excellent
(817 Ratings)
"Comfortable rooms, fantastic breakfast with lovely staff serving and great value for money. Thanks !"
Verified guestDon't miss out! Price and availability may change
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Less than 5 miles from the Lake District, Chase Hotel is a Georgian hotel located in Whitehaven, less than 1 mile from the marina and harbor. It offers landscaped gardens, a terrace, a bar and a restaurant and free Wi-Fi is available throughout.
Business facilities
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Top rated by guests
8.5Excellent
(817 Ratings)
"Comfortable rooms, fantastic breakfast with lovely staff serving and great value for money. Thanks !"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Lovely staff lovely breakfast great location.
Place needs a bit of decorating but it’s an old building so expected.
10.0 / 10.0
Comfortable rooms, fantastic breakfast with lovely staff serving and great value for money. Thanks !
N/A
10.0 / 10.0
The staff were tremendous
The hotel is warm and comfortable. Plenty of parking spaces, and an easy walk into town
4.0 / 10.0
Food service was quick both at evening service & breakfast, however, there were limited people in dining at the time.
Decor/rooms was tired - shower pressure was pretty weak & shower head spray was a bit wonky
Although hotel itself was quiet, I could hear everything of adjacent occupant on 2nd night of my stay
Rooms were very warm (had to turn off heating, but still warm & stuffy)
10.0 / 10.0
The staff were very helpful and polite the accommodation was clean bright and comfortable. There was nothing to pick fault with.
There was nothing to dislike.
10.0 / 10.0
Beautiful hotel and location. Staff so friendly and helpful; nothing was too much trouble for them.
There was nothing to dislike!
5.0 / 10.0
OK but dated rooms, very small bed. Breakfast was nice. Plenty of parking.
Overpriced for what it was. Cost £112 but a more realistic price would be £70.
8.0 / 10.0
Property was so nice and near to the town .
No elevator.
8.0 / 10.0
It was very convenient with excellent parking.
Evening menu was very limited although the food was ok
8.0 / 10.0
Comfortable and clean.
Tasty breakfast
Close to town
8.0 / 10.0
Very pleasant and helpful staff , very convenient location . Good bar and food :-)
The rain - but the Chase cant be held accountable
7.0 / 10.0
Location is a five minute walk to the town centre, room was clean if a little dated
When I got there I was given the key to a room which hadn’t yet been cleaned, but quickly rectified
10.0 / 10.0
Gorgeous, clean building and friendly, welcoming staff
Nothing
10.0 / 10.0
Ideal for Whitehaven
8.0 / 10.0
Easy to find
No staff in hand for breakfast
6.0 / 10.0
Really reasonable for a one night stay, good breakfast .
Good to have free patking.
Nothing
10.0 / 10.0
Beautiful !! Classic
7.0 / 10.0
Close to the town centre, great staff and a good breakfast.
Tiring aging hotel that needs a good refurb. Lovely building but now showing its age. Hot water ran out in our room, they quickly put us in another room for a shower which was great but just again showed its aging. Great potential to be a lovely place again but needs a lot of investment.
10.0 / 10.0
Breakfast and evening meal were great
Housekeeping excellent room always fully cleaned restocked over a 5 day stay and the towel art from Sophie was great to come back and see after a day at work
Weather
7.0 / 10.0
Bar, breakfast, room
Nothing
8.0 / 10.0
Nice comfy room with a bath (more preferable than shower)
Very good breakfast (Full English)
Pleasant staff
Parking on site
Nothing to note
10.0 / 10.0
Comfortable, clean, good location, and good staff.
Very good evening meal, and breakfast.
Nothing.
10.0 / 10.0
Friendly staff, clean and close to town
Nothing to complain about
8.0 / 10.0
the room was really clean and the breakfast was good quality, it was an ideal base for what we needed
for the price we paid , it was as we expected
8.0 / 10.0
The staff were lovely. The hotel was clean and comfortable and overall it was good value for money. The location was great for us as we were visiting relatives in Whitehaven. Easy to walk into town for a few drinks on Saturday night. The bar terrace area was lovely and the bar prices were very reasonable.
The breakfast service was a bit slow but there was an event going on that day so I assume that impacted on service.
10.0 / 10.0
Everything the manager & the staff couldn't do enough for you good breakfast deffo would return in the future for sure 👍
N/A
10.0 / 10.0
I Thought The Staff were very Helpful Kind And Caring
8.0 / 10.0
Fairly good value, happy staff, quite close to the Centre of Whitehaven, good quality interior, reasonable food and quiet.
9.0 / 10.0
Really friendly staff, excellent food and service. The room was cleans and comfortable. The outside area was absolutely gorgeous and nicely kept, the parking was also ample with lots of spaces to choose from!
The bathroom was clean, however a bit of grime/mildew build up on cracks and crevices but that’s to be expected.
8.0 / 10.0
Excellent breakfast, welcoming staff.
9.0 / 10.0
Good location.Nice terrace outside bar overlooking garden.Clean comfortable room and a good breakfast.Friendly staff.
8.0 / 10.0
Didn’t have breakfast
Nothing
7.0 / 10.0
The breakfast was very lovely and the staff were very accommodating to my allergies. There was not a great variety but the full English me and my partner had was cooked lovely. The bed was very comfy !! Plenty of pillows and the room was lovely and clean. Had loads of storage too. The bed was very comfy & soft. Had a great night sleep and could only hear people if they were outside the door. Flooring had great access for wheelchairs. The staff were also extremely friendly and helpful!!
The room was a bit small and the windows handles were broken or missing. The bathroom did not have a lock on it.
7.0 / 10.0
Location
Slightly run down
9.0 / 10.0
Lovely hotel in its own grounds.
9.0 / 10.0
Great location for visiting historic Whitehaven and surrounding area. Very friendly and helpful staff. Good sized, spacious room and bathroom, both well maintained. Excellent breakfast and ample parking.
nothing really
3.0 / 10.0
The room was clean , staff lovely
Got there to be told no food after 5 - we got there at 4:30
I know the Hotel has new owners from late 2024 but it was very dated and looked a bit run down, paint peeling on walls, awful smell - like old chip fat.
Massive crack in our bathroom window
Breakfast burnt- burnt sausages and bacon , film on top of the fried egg
Poster's all over the place about deep cleaning fee of room £250 due to sickness biohazard mess !!!- not sure what clients the hotel normally has but was a bit off putting
it feels like a hotel that is used by workmen who stay away from home in the week - thats fine but its not really what i was expecting
8.0 / 10.0
It was spacious and well located
It was a very hot day and no ventilation in the rooms so very stuffy and hot in the top floor
10.0 / 10.0
Always friendly and helpful staff, in a lovely clean setting. It's my goto choice when in Whitehaven.
6.0 / 10.0
Very clean and staff were friendly.
We stayed in room 1 on the first floor which is right above the bar. Some guests were in the bar area at 5 am making a lot of noise which woke us up. They were there for a long time and we didn’t get back to sleep. Not the fault of the staff as the bar was shut. Just very inconsiderate guests and our room was in a bad location.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Chase Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Chase Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Chase Hotel?
We found 1 amenities for this rental. This includes , and business facilities.
