New Continental Hotel; Sure Hotel Collection by Best Western

Fitness centre/facilities, On site, Pool view

7.9Good

(2,680 Ratings)

"Lovely building"

Verified guest

Don't miss out! Price and availability may change

7.9 / 10.0

Good(2,680 Ratings)

Hotel in Plymouth

3-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

About this hotel

Plymouth’s largest independent hotel, New Continental Hotel; Sure Hotel Collection by Best Western is ideally located in the heart of the city. It offers an on-site leisure complex and a brasserie restaurant.

Amenities at New Continental Hotel; Sure Hotel Collection by Best Western

Business facilities

Free WiFi/internet

Free Parking

Pool

Non-smoking

Gym

Heating

Wheelchair accessible

Bar

WiFi/Internet

Laundry services

Sauna

Electric Vehicle Charging Station

Family friendly

Ironing facilities

Accessible by lift

Key card access

Housekeeping available

Fire alarm

Cleaning products

Map of Plymouth

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

18.3 mi

Paignton Zoo Environmental Park

25.2 mi

Babbacombe Model Village

28.8 mi

Pennywell Farm

17.5 mi

Available Rooms

$$$$

7.9Good

(2,680 Ratings)

"Lovely building"

Verified guest

Don't miss out! Price and availability may change

$$$$

7.9 / 10.0

Good(2,680 Ratings)

Hotel in Plymouth

3-Star Hotel

Reasons to book

High-end valueWell priced for this area

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Enhanced cleaningExtra health and hygiene measures to ensure your safety

Map of Plymouth

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

18.3 mi

Paignton Zoo Environmental Park

25.2 mi

Babbacombe Model Village

28.8 mi

Pennywell Farm

17.5 mi

Available Rooms

About this hotel

Amenities

Business facilities

Free WiFi/internet

Free Parking

Pool

Non-smoking

Gym

Heating

Wheelchair accessible

Bar

WiFi/Internet

Laundry services

Sauna

Electric Vehicle Charging Station

Family friendly

Ironing facilities

Accessible by lift

Key card access

Housekeeping available

Fire alarm

Cleaning products

Ratings and reviews

7.9 / 10.0

Good(2,680 Ratings)

100% verified reviews

7.0 / 10.0

It serviced its purpose but I wouldn't book to stay there again.

We did not have breakfast at the hotel as was expensive

Mattress was really uncomfortable, no soap in bathroom and so good job we brought our own, on site parking was a problem.. because a lot of vehicles were taking up 2 spaces.

10.0 / 10.0

Great place .. lovely staff … very clean …

Lovely building

Nothing

10.0 / 10.0

Great place will visit again, definitely.

Great location and property well managed.

N/a

10.0 / 10.0

Great for a city break

Clean. Staff very helpful. Restaurant very nice

Nothing

7.0 / 10.0

Pleasant

Area

Weather, bed was hard

7.0 / 10.0

A reasonable hotel.

Good location. Reasonable price. Good quality and quantity of breakfast.

The whole hotel had lots of minor maintenance defects. The window in the room didnt shut properly and consequently didnt provide any sound proofing from the road. The shower enclosure didnt seal properly and so a significant amount of water was coming through it and onto the bathroom floor. The toilet seat wasnt fitted correctly. One of the lights in the sconces in the room was flickering. There was damage to the walls in various places around the hotel that hadnt been repaired. The non-slip matting in the changing rooms in the leisure centre wasnt fixed down and it moved around a lot when walking on - it was slippy.

7.0 / 10.0

Was okay for a couple

Location in the centre of the city.

Breakfast room was cold. Room could Have been cleaner. Bed was smaller than expected.

9.0 / 10.0

1 night in single rooms

Good location for overnight stay in Plymouth. Great communication in advance. Good breakfast with well presented hot food and some self-service buffet stuff too. All the staff were incredibly friendly, warm and welcoming.

Very simple and dated rooms on Level 3 in the eaves ... Probably because I booked some singles. Beds were lumpy - new mattresses are hopefully on your list for 2026.

1.0 / 10.0

Unsatisfactory

Good location

Had water dripping through the ceiling was moved to another room but was really freezing had to sleep with my coat on. they said they upgraded my room but the only difference was I had double the shampoo bottles no difference what so ever

9.0 / 10.0

Weekend stay

The room was big and spacious. Bed was very comfortable. It was perfect location to the city centre and theatre.

Some staff were not as friendly as others. Wasn't comfortable to ask questions as it felt like you were putting them out. However gentleman on reception was great and so was the staff in the restraunt.

8.0 / 10.0

Comfortable & convenient

Great location for Centre, Hoe, and not far from Station. Own car park. Clean & great value, friendly staff.

Nothing to complain about for the price

10.0 / 10.0

Perfect location. We love it.

We have stayed here on numerous occasions. It is in a central location just literally a 5 minute walk into the centre. We can use the gym, sauna and pool and there is car parking too if you don't what the breakfast option there is wetherspoons 3 minutes walk away.

Parking is on site but is not included in the accommodation price.

10.0 / 10.0

Service with a smile

Staff where cheerful friendly and professional. Iron and iron board , and a fan. Tea and coffee plenty of. The beds where so comfortable. Breakfast was very tasty, vegetarian option. Food first class.

Couldn't find anything not to like.

9.0 / 10.0

I shall book again.

The reception staff were so nice. The room was great, clean, warm and comfy.

9.0 / 10.0

Great

It was exactly what we needed

Nothing

4.0 / 10.0

Ok value for money but If you want the spa and swimming pool I would try elsewhere

Room was a bit dated but comfortable bed and breakfast was good. Service in breakfast and staff were excellent

The changing rooms in the swimming pool smelt of urine and were not clean The pool was not warm enough and the whole area felt dated and run down. We sos r stay there long and went back to shower in our room

10.0 / 10.0

First class

Staff very helpful at all times. Room was excellent .Breakfast was first class

8.0 / 10.0

Good hotel for location and everything you need. Just needs modernising and nicer towels and a bigger car park

Location good, staff lovely, pool and facilities good, room clean and tea coffee and biscuits provided.

Hardly any parking, very dated, tiny towels, changing room and showers for pool were so dated lockers don’t work properly shower lasts 10 seconds and is full of mould. Room was boiling even though no heating on so kept window open which was a sash window and it was banging all night too. Overall it was fine just asking me what I didn’t like so being honest.

10.0 / 10.0

Exceptional for the money.

This was our second stay and it was just as lovely as the first. Literally right next door to Plymouth Pavilion for a show. The staff are lovely and friendly. Nothing is too much trouble. The rooms are extremely clean and comfortable. They have a fantastic restaurant on the lower floor with wonderful food.

8.0 / 10.0

Enjoyable

The swimming pool, the location and the beds were fantastic

The shower head was very dirty

9.0 / 10.0

Group attending an event at the Pavillions

Excellent value for money. Room was perfect fir our stay

The building is old, you could hear walking from room above - floorboards moving as they walked. Noise in the corridor as people made thier way up rooms. We did request a quiet room but maybe our requirements meant thus couldn’t be facilitated

10.0 / 10.0

Book here 100%

Hotel was so lovely, staff great, room spotless, could have moved in quite easily

Nothing to not like

6.0 / 10.0

Excellent as always

I've fortunately stayed at the Continental for many years for work and pleasure, and every time I visit Plymouth I try to book the Continental. The staff over the years have been excellent and the facilities - rooms and the pool - have been the biggest reason for my/our stay. Only negative - as always - is the limited parking, but again fortunately I know where the local car parks are located. All the years I've visited the continental I've rarely had breakfast or any other meals, so it would be unfair for me to comment.

Limited car parking. please refer to my remarks above.

6.0 / 10.0

Exactly what it says on the tin.

It’s not flash but does exactly what it says on the tin. The gym and pool are a welcome bonus to a stay.

I think £15 for a small full English is a little much.

7.0 / 10.0

Great City Centre Stopover.

The hotel is right next to the Pavillions, so convenient for watching shows and central for the city centre. A one night stay without breakfast was reasonably priced and there was parking at the location. Teas and coffee provided in the room. The room was of good size, with a reasonably sized bathroom, and clean. The shower over the bath was powerful.

The double bed was on the small side and the pillows a bit thin. No fridge in the room. It was £7 to park for the night.

8.0 / 10.0

Was great, all staff where friendly would stay again.

Recently updated, and really enjoyed the atmosphere

Not enough plug sockets for phones and computers. Also bottle of water was ridiculously expensive.

9.0 / 10.0

We came for a passing out parade and it was just the right place for us to stay

Easy to get to

Just a little noisy outside

5.0 / 10.0

Okay for one night

Good location

Several broken fittings in room, lamps, lights without bulbs. Iron burns on carpet. Swimming pool cleanliness was poor. Steam room out of order.

8.0 / 10.0

Facilities excellent but clientele leave a lot to be desired. This was a second troubled visit will not be returning

Nice and central, clean and friendly staff

Stopping next to a family room occupied on night 1 by all night revellers. On night 2 occupied by 2 women full of anti social language and behaviour not to mention a screaming youngster

10.0 / 10.0

Brilliant hotel top class

Lovely hotel staff very friendly will stay again

Great location

8.0 / 10.0

Quite a trek to our room

Only 1 lift and then stairs to get to our room. We are pensioners and it was difficult with luggage. It would have been nice to have been offered help at reception. Dirty mark on bedding so requested change. No enough shelving for toiletries in bathroom. These were the only negative points. The spa was excellent and enhanced our stay.

Having to pay £7 per moght for parking. Not offered help with our luggage knowing it eas quite a trek to our room. Only x1 lift and then through doors and more stairs. We are pensioners with knee problems and getting a heavy suitcase up stairs was very difficult.

8.0 / 10.0

Great location

Excellent location for town centre and Pavillions

Room was quite small and hot

10.0 / 10.0

James Byers

The room once I moved to one that didn't have a leaking towel rack 😅

All good

9.0 / 10.0

Perfect

The location was perfect and the bar prices were reasonable for a hotel. We used the swimming pool nice size for a bob around and easy access to the shops

Nothing

6.0 / 10.0

It was OK but a lttle on the expensive side!

Staff were excellent. Good facilities but wasn’t there long enough to check them all out.

Furniture dated. No replenishment of coffee in room (and no notice). Parking charges but access to gym free?

8.0 / 10.0

8/10 Great Hotel 🏨

The room was very spacious, and bathroom facilities were very good.

Windows were a little hard to open. The building opposite the hotel has a big TV screen. You will see this all night, flashing on and off. (Yes, the curtains were closed) Darker curtains would be better.

4.0 / 10.0

Disappointing

I chose the Hotel for its closeness to the Pavilions for a concert…

Bearing in mind it was a chilly wet day , on arrival both of the rooms windows were wide open and the heating was off.. I had to not only turn on the room radiators but also scramble about on the bathroom floor to turn on the towel rail valves which had been overly tightened shut!! The four poster bed was very loose , I was tempted to go and get my tool kit and tighten the bolts holding it together.. The toilet had a “foot” missing from the toilet seat so it rocked and slid to the side every time it was sat on.. The bar staff didn’t seem very interested in their work and even disappeared , hence we didn’t re order any more drinks ( their loss )

9.0 / 10.0

Great place to stay

Location is great, breakfast was tasty, staff very helpful and friendly

The only think we didn’t like was the very cold water in the pool

1.0 / 10.0

Would not return. Did not stay, checked out soon after arriving. Needs some money spent on it.

The location was helpful and the staff were perfectly pleasant and helpful.

The hotel felt dated and somewhat neglected. The leisure facilities left a lot to be desire, the steam room seats were cracking and paint peeling and it had a moldy smell to it. The room was outdated and the corridors felt old and needed refreshing. Did not stay the night, chose to leave after a few hours as did not want to stay there.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at New Continental Hotel; Sure Hotel Collection by Best Western. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at New Continental Hotel; Sure Hotel Collection by Best Western. Enjoy the water!

Is New Continental Hotel; Sure Hotel Collection by Best Western pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at New Continental Hotel; Sure Hotel Collection by Best Western?

We found 20 amenities for this rental. This includes business facilities, free wifi/internet, free parking, pool, and non-smoking.

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2 guests · 1 bedroom · 1 bath

Free WiFi/internet · Bar · Balcony/Terrace

Looking for the perfect place to call home during your trip to Plymouth? This Inn offers a comfort and style with top-notch amenities, including Free Parking, Bar and Golf course (within 2 mi), and more.

New Continental Hotel; Sure Hotel Collection by Best Western

Hotel in Plymouth

Reasons to book

About this hotel

Amenities at New Continental Hotel; Sure Hotel Collection by Best Western

Map of Plymouth

Nearby attractions

Available Rooms

Hotel in Plymouth

Reasons to book

Map of Plymouth

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is New Continental Hotel; Sure Hotel Collection by Best Western pet friendly?

What amenities are available at New Continental Hotel; Sure Hotel Collection by Best Western?

Explore similar stays in Plymouth

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