Hotel Bencidormi

It was a lovely little room, with a very comfortable bed, a TV, air conditioning, en-suite bathroom. Everything you need, really, and very affordable. The room was kept very clean, and the hotel itself was well located in Florence, about a 10 minute walk away from the train station and close to other sites such as the Galleria Accademia, and the Basilica di Santa Croce. Roberto, who runs the hotel, was very kind and friendly, carrying our heavy suitcases right up to the third floor (the lift was being repaired)! He gave us great info about the area, and made sure we were comfortable with our room. I would happily stay here again!

It didn't matter to us in the long run, but the one thing I would change if possible, is having more space to hang clothes and a slightly larger shower (it's quite cramped). But this didn't affect our stay, and was immaterial really, considering how central and affordable the hotel is.

Location, room, air conditioning

Shower

amazing location, great host and great price for what you get. the room was sooo clean.

This is honestly the best hotel I’d ever stayed in. 1) Superb location, just 3-4 min walk from S.M Novella station with so many good restaurant choices just below the hotel, a great supermarket CONAD just 2min away from hotel, and 5 min walk to the main tourist spots! 2) super clean and well equipped hotel, you can grab a coffee anytime you want and they provide biscuits, water, tea, etc. Theres also a microwave oven for you to heat up some food. ; 3) Paola and Roberto are super super super nice hosts. They insisted on carrying my super heavy luggage upstairs and down when I came and went. They provided very clear instructions and are super helpful and passionate to aid my travel plan. Super nice people. I really missed them! Thank you both! 4)Hotel is also very quiet which made me sleep so well and wanted to go back and rest as soon as I can every day.

This is the first time I had zero negative feedback about a hotel.