Hotel Shelley e delle Palme, BW Signature Collection
Top rated by guests





8.1Excellent
(611 Ratings)
"Great location and views with a large and modern room. Staff were very helpful."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
High-end valueWell priced for this area
Overlooking Lerici Bay, Hotel Shelley e delle Palme, BW Signature Collection features a spa and panoramic sun terrace with beach access. You can reach the harbor in a 5-minute walk, where ferries leave for Portofino and Portovenere.
Business facilities
Airport transportation available
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Pets allowed
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Shared living spaces
Sauna
Family friendly
Safe
Toilet with grab rails
Accessible by lift
Key access
Emergency cord in bathroom
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(611 Ratings)
"Great location and views with a large and modern room. Staff were very helpful."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
The hotel is beautifuuly located, My room was small but quite adequate for one person. The breakfast was excellent.
There was no restaurant or bar in the hotel.
10.0 / 10.0
Great location and views with a large and modern room. Staff were very helpful.
Internet speed in the room was a little slow and disrupted (I needed to use my phone hotspot for a video call).
9.0 / 10.0
Central, close to water and center, garage facilities! Excellent seaviews from room!
A bit hard to get into parking garage due to someone had parked their car in front of garage door
10.0 / 10.0
Location was excellent and the staff were so kind.
Nothing, we had a great stay!
8.0 / 10.0
Location
No Parking
5.0 / 10.0
Good view
The hallways and general areas around the hotel need a good deep clean. They haven’t been mopped in a long while.
The room floor and countertops were sticky and dirty and hadn’t been cleaned in a long time. Really poor.
The walls and general maintenance is a lot to be desired. This wasn’t a cheap stay and it kept disappointing.
I asked for an iron, which was the only one they had but it was broken, so it spurted steam out all over my hand when using it.
Asked for a blanket or duvet as the sheets were paper thin. It seems they were very difficult to come by. No idea what would happen in the winter.
Soundproofing was awful and could hear noise and really loud music in the town and street until 1am.
Parking is 800m from the property. With bags and bad weather I would have appreciated if this was better advertised.
This hotel could be awesome but poor management and cleaning is really letting it down.
7.0 / 10.0
The location can’t be beaten. We weren’t sure whether to stay in Lerici or San Terenzo and this was the perfect half-way (sort of) point. The room was bright, it had great air conditioning, we got a fresh bath mat every day and even though we were at the back of the hotel our view was still nice (greenery and other properties).
While the room and property met our needs, overall it wasn’t great value for money and the rooms are dated. We paid over 1000€ for 5 nights in July for a room that didn’t have a sea view and no breakfast included. For that, we got a room with twin beds pushed together to make a double, the floors hadn’t been swept or mopped, the bidet had a hair in it (!), the door doesn’t automatically lock, there’s no floor length mirror and the door to the room scratched along the floor every time you opened it.
9.0 / 10.0
Location and view were amazing. Quiet at night and good bed. Breakfast was great.
No fridge in the room. Would be nice if the awning on the balcony worked to shade from afternoon sun.
8.0 / 10.0
Lovely room with balcony overlooking the water … great location …staff great & helpful and breakfast was fresh …
Air conditioning didn’t work nor did awning work to cool our room down …
6.0 / 10.0
Centrally located. Great view overlooking the bay from balcony.
Extracharge for hotel beach. Breakfast missing fresh products like bred fruits etc.
1.0 / 10.0
The location is the only thing that HSP has going for it.
The staff were the most unprofessional and unwelcoming we have ever come across. Apart from one American gentleman on the reception and the cleaning staff we found them aggressive and hostile. Three men in particular from the outside bar need to be trained how to speak to people in general. We were stopped three times from entering the hotel as guests and treated like thieves for simply picking up a leaflet! The lift smelled of sweet rotting corpses and the breakfast was simply inedible. The staff wondered round the breakfast room with ear pods in. The hotel terrace becomes a nightclub after hours with the most tragic -god awful music. 18 year olds roam about the reception area queuing up for the toilets. I found the melted candles and candelabra prop the DJ used particularly distasteful. The nutcracker Christmas decorations in the window late July says it all really! Do not waste your money please!
9.0 / 10.0
I never had a more beautiful view from the balcony, i will remember it forever. Hotel location is great, breakfast was great every day, staff is nice and friendly. A small fridge helped a lot!
Bathroom was really small and we didnt have where to dry beach clothes.
5.0 / 10.0
Position .
Lift.
It must have once been a lovely hotel.
Now very tired and uncared for.
8.0 / 10.0
- The view is great.
- The location is ideal.
5.0 / 10.0
the view was amazing
it’s very old and smelly, and the air conditioning didn’t work
the elevator smells like fire
8.0 / 10.0
Location - right on the beach. Breakfast excellent.
Would have liked a seaview, balcony
10.0 / 10.0
I'm rating it 10 not because it's perfect, but because it was fit for our purpose. We had half pension and enjoyed the dinner and the breakfast. Everything went smoothly and efficiently. Yes, the rooms are old, but ours had everything we needed and everything worked. There's no parking at the hotel (and that we already knew when booking), but we used the public parking (walking distance from the hotel) that was suggested at 7 euros for 24 hours.
2.0 / 10.0
Extremely cold room in Jan. No heating. WiFi does not connect in 2 rooms.
Very old furniture, towels
Not worth 10$
Already mentioned above
But worst is no heating
6.0 / 10.0
location,lovely town,right on the sea front
view from room of a concrete wall, small dark room , breakfast was below average
5.0 / 10.0
The location that was perfect being so close to the main square.
The sea view from the balcony. However, a lot of people pass below and look up when you're on it.
The access to the sea directly across the street which was ideal for our 4 yr old.
We were without AC for most of the trip. We were told it runs on water (!?) instead of gas. The hotel provided a fan that was useless but at the end of the stay they did apply a discount.
The cordiality of the breakfast staff and the cleaners who were all excellent.
The room felt small and the pictures we saw when booking didn't reflect the reality of what we got. Quite a dark, oppressive room with old furniture.
The reception staff were hit and miss. Some were polite and some extremely rude. When we complained about the AC the guy argued and shouted at my wife, something that is unacceptable in todays customer service (customer is ALWAYS right, even if you don't agree).
When talking about AC not working I was dismissed as being nothing could be done and there were no fans. My wife managed to speak to someone else who quickly procured a fan and offered a change of room (smaller so we didn't take it).
5.0 / 10.0
beach
very poor breakfast
5.0 / 10.0
We liked the location, and that's about it.
The hotel looks nice from the outside, that's all really.
We didn't have any view and our bedroom had an awful smell of sewage coming from the drains which was very strong at times. We mentioned this to reception who neither apologsied nor seemed to care. The breakfast was not great. Very minimal and nothing fresh - very disapointed that coffee was from a bad machine and all pastries and cakes were pretty dry. Presentation generally was a bit sad. 1 Staff member was lovely, the rest pretty moody and unhappy to help with directions. The car park was disapointingly far, for 15euros a day...
8.0 / 10.0
Perfect location and wiev
7.0 / 10.0
My room was too warm and air conditioning was not working.
10.0 / 10.0
It is closer to all the restaurents and the ferry port.
Breakfast is very basic.
9.0 / 10.0
Location, Staff, Room View, Food
6.0 / 10.0
Lovely view, smart exteriors, friendly staff.
I found the pre-authorisation payment confusing. The breakfast was quite simple and underwhelming for the price. The bedding was not particularly comfortable.
8.0 / 10.0
location, breakfast, view
parking too far away, room was small and old, tiny bathi
9.0 / 10.0
Great Location, Great staff, Possibility to park 24h
The included breakfast wasn't a good experience. It didn't seem very fresh and offered a poor choice.
7.0 / 10.0
Vista dalla camera
Check in alle 15 e check out alle 10
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Shelley e delle Palme, BW Signature Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Shelley e delle Palme, BW Signature Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Shelley e delle Palme, BW Signature Collection?
We found 25 amenities for this rental. This includes business facilities, airport transportation available, golf course (within 2 mi), free wifi/internet, and free parking.
