The Balkan Jewel Resort, Trademark Collection by Wyndham
Top rated by guests





8.1Excellent
(832 Ratings)
"The Staff were lovely, the food was great, the spa was relaxing, over all i loved my stay at the balkan jewel"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Located in Bansko, at the foot of the Pirin Mountain, The Balkan Jewel Resort, Trademark Collection by Wyndham overlooks the Ian Woosnam golf course. It offers apartments, studios and chalets with comfortable seating areas and parquet floors.
Business facilities
Airport transportation available
Shuttle available
Free shuttle available
Golf course (within 2 mi)
Concierge services
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Gym
Heating
Wheelchair accessible
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Shared living spaces
Ski in/Ski out
Garden
Laundry services
Sauna
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Ironing facilities
Smoking allowed
Safe
Childcare services
Toilet with grab rails
Accessible by lift
Key access
Key card access
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.1Excellent
(832 Ratings)
"The Staff were lovely, the food was great, the spa was relaxing, over all i loved my stay at the balkan jewel"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
7.0 / 10.0
Location is great. Quiet and cozy .The size of the apartment is great. There are two balconies with gorgeous views to Pirin and Rila mountains. Plenty of parking space. Room was clean and very well heated. Restaurant food was delicious and the cheff was very welcoming. Water in the inside pool was warn and pleasant
Tha spa was very small overall and some of its facilities weren't functional on Friday but we're turned on Saturday when there were more people. Why!? The spa and it's fasilites were worn and need repair! Also it wasn't very clean . Windows and mirros in the pool and jacuzzi were were quite dirty. Furniture, cabinets and bathroom in the apartment was also worn out and in need of repair. Outside fasade tiles were fallen off on many places . Outdoor area overall needs a lot of repair also to look welcoming as it was once was. Lobby bar was not opened as well. Overall 4 star raiting and price wasn't deserved.
5.0 / 10.0
Yard
Cold in the room (this period).
Room furniture little bit old. (maybe not all of them)
Swimming pool not as big as on the images.
5.0 / 10.0
Good value for the money, Room was nice restaurant is nice as well
spa is fine but nothing special, jacuzzi is temperature is the same as pool not hot as it should be. Half the time the sauna and steam bath were not working.
8.0 / 10.0
I loved that our apartment was so spacious and had everything we needed, it was clean too.
The location was kind of annoying for travelling to Bansko and back.
7.0 / 10.0
The apartment was very spacious and the hotel itself is really nice. It has a good size gym, pools, and pretty much everything you’d expect from a proper hotel. The staff all around were very polite and professional. Honestly, it felt like a really great value - maybe because it wasn’t peak season, but the price was hard to beat.
Parking was super easy, no issues at all. And for the two people out there who care about this: the water pressure in the apartment was amazing.
4.0 / 10.0
The food was kind of good.
The pool was dirty, the inside pool was full of green fungus,over-chlorated and very small. The bar and restaurant has poor choice and did not work for the most of the day.
8.0 / 10.0
The location
The hotel’s blocks were not interconnected, meaning you had to go outside to get from one to another — inconvenient in cold weather.
5.0 / 10.0
The location and the spacious apartments
Not renovated, especially for the money
8.0 / 10.0
Clean room, nice yard, great outdoor pool. Friendly staff but they sometimes looked a little tired. Very cheap food.
We had no electricity in one of the outlets near the bed, and also one of the steambaths did not work, as well as the jacuzzi in the big pool.
7.0 / 10.0
Average hotel, not for 4 stars but honestly for the price you pay acceptable.
Booked with breakfast. One morning It happenet that the coffee machine was broken.
If you want coffee- you have to get it on the bar and pay for it.
9.0 / 10.0
Clean pool. Very clean and spacious room, signs of wearout of the facilities.
Food and its ingredients exceeded our expectations.
Convenient kids garden in the middle of the yard.
Limited access to strollers.
The Internet was inconsistent during our stay due to maintenance (minor inconvenience).
We wish there was an option for all inclusive/full board.
10.0 / 10.0
The Staff were lovely, the food was great, the spa was relaxing, over all i loved my stay at the balkan jewel
8.0 / 10.0
The breakfast was awesome! Everything I needed.
There's NO AC in the room!!!!!!!!!!! It's so strange that in such good hotel there's no ac...
9.0 / 10.0
Very nice staff, nice big rooms, beautiful view, quiet and good for relaxing.
The Spa is kind of small, but ok.
7.0 / 10.0
We liked the view from our room, the pool outside and the spa facilities inside. The reception desk helped us book a horse riding walk and we also had the massages that they offer and they were amazing.
Our room furniture was a bit outdated for a 4 star hotel. The bathroom seemed mouldy and one of the cabin shower doors was missing.
7.0 / 10.0
The room had to be changed, which took several hours. the tub was clogged and rust was leaking from the lyre in the bathroom. There was a wedding in the restaurant and at the pool and they couldn't be used to their full potential.
10.0 / 10.0
It was clean, the food was really good and the staff was really of a great help. Would definitely recommend this place as the spa is great, also it is a bit far from the city centre but you get a really lovely view and the staff is always ready to give you a ride somewhere if it’s during the day. The food in the restaurant, apart from the breakfast was excellent as well, big portions, okay prices and amazing taste, tho the menu is not really big you still have a great choice.
10.0 / 10.0
Great breakfast, view to the mountains
8.0 / 10.0
good facilities, great food, sauna
waiters were slow to clean up the tables, the room was outdated and bathroom not perfectly clean, last shuttle bus from gondola was 4:30 - not enough time to enjoy skiing
7.0 / 10.0
The poll is so little for this hotel. The bad thing is that you must go out for the spa, and you have feeling that you are freezing. The room was clean, but so cold. the food was good.
2.0 / 10.0
Spacious room and the fireplace
it was damn cold in the apartments!!! in order to spend the night there we got to buy wood from the reception and light the fireplace
3.0 / 10.0
Rude staff! We arrived to check in and the "receptionist" did not even looked at us..she did not say hello!..she did not know that we had already paid via booking and the started to say some crazy prices about the facilities.. dinner 200 euros per person etc. Absolutely rediculous..Never have I seen such a rude personell.. Bad Attitude without reason. As for the room, cold..really cold and the blankets so tiny and useless. The mattress is for the trash..Also the shower did not have pressure and we couldn't use it at all..definitely one of the worst..
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this apartment hotel has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this apartment hotel?
Parking is not specified as an available amenity at The Balkan Jewel Resort, Trademark Collection by Wyndham. For more information, we encourage you to contact the property about where to park.
Is there a pool at this apartment hotel?
Yes, a swimming pool is available for use at The Balkan Jewel Resort, Trademark Collection by Wyndham. Enjoy the water!
Is The Balkan Jewel Resort, Trademark Collection by Wyndham pet friendly?
Yes! This apartment hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Balkan Jewel Resort, Trademark Collection by Wyndham?
We found 40 amenities for this rental. This includes business facilities, airport transportation available, shuttle available, free shuttle available, and golf course (within 2 mi).
