The Balkan Jewel Resort, Trademark Collection by Wyndham

Top rated by guests

Couples treatment rooms, Turkish bath, body treatments, aromatherapy

Premium bedding, memory foam beds, in-room safe, desk

Chalet, 3 Bedrooms, Mountain View (7 adults) | Living area | Flat-screen TV, DVD player

Luxury Villa, Multiple Beds | Premium bedding, memory foam beds, in-room safe, desk

8.2Excellent

(60 Ratings)

"Amazing property. Will be back! Thank you "

Lyubomir

Don't miss out! Price and availability may change

8.2 / 10.0

Excellent(60 Ratings)

Hotel in Blagoevgrad Province

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Pool, TV and more

About this hotel

Family-friendly ski hotel with full-service spa
Jump on the free ski shuttle for a day on the slopes before returning to The Balkan Jewel Resort, Trademark Collection by Wyndham for a meal at the restaurant or a drink at the bar/lounge. Additional amenities include an indoor pool and a full-service spa.
Housekeeping is available once per stay.
The Balkan Jewel Resort, Trademark Collection by Wyndham offers 160 accommodations with DVD players and safes. Accommodations have separate sitting areas and are furnished with single sofa beds and desks. Memory foam beds feature premium bedding. Accommodations at this 4-star hotel have kitchenettes with full-sized refrigerators/freezers, stovetops, separate dining areas, and cookware/dishes/utensils. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Razlog hotel provides complimentary wireless Internet access. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested. Housekeeping is provided once per stay.

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities at The Balkan Jewel Resort, Trademark Collection by Wyndham

Restaurant

Pool

Non-smoking

Gym

Bathroom

Coffee/tea maker

Refridgerator

Bar

Spa

Kitchen

Kitchenette

Balcony/Terrace

WiFi/Internet

Kitchenware

No pets allowed

Ski in/Ski out

Garden

Oven

Stove

Laundry services

Sauna

Bath or shower

Sofa bed

Ironing facilities

Dining area

Free toiletries

Towels

Safe

Desk

Hairdryer

Map of Blagoevgrad Province

Nearby attractions

Available Rooms

$$$$

Top rated by guests

8.2Excellent

(60 Ratings)

"Amazing property. Will be back! Thank you "

Lyubomir

Don't miss out! Price and availability may change

$$$$

8.2 / 10.0

Excellent(60 Ratings)

Hotel in Blagoevgrad Province

4-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

Includes essentialsWiFi/Internet, Pool, TV and more

Map of Blagoevgrad Province

Nearby attractions

Available Rooms

About this hotel

An indoor pool, an outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Restaurant

Pool

Non-smoking

Gym

Bathroom

Coffee/tea maker

Refridgerator

Bar

Spa

Kitchen

Kitchenette

Balcony/Terrace

WiFi/Internet

Kitchenware

No pets allowed

Ski in/Ski out

Garden

Oven

Stove

Laundry services

Sauna

Bath or shower

Sofa bed

Ironing facilities

Dining area

Free toiletries

Towels

Safe

Desk

Hairdryer

Ratings and reviews

8.2 / 10.0

Excellent(60 Ratings)

2.0 / 10.0

The room is not updated. Mattresses are too old with spring coil noise once you sit on. Room is big but many things are out of orders such as bedside table lights are not on, no power charging sockets. Shower is very small.

4.0 / 10.0

The appartment was clean and big enough to accomodate five people. There was a fireplace, which was really nice to have. Unfortunately, the things we didn't like were more than what we liked: during the whole stay (8 days) the towels where changed only once and after our requeste; the air in the SPA center was cold, the there were three saunas, but only one was working; the water in the swimming pool was very cloudy and I didn't let my kids in it (it was like that during the whole stay). The food in the restaurant was OK, but almost the same every day and not much choice. For breakfast there was a local dish called banitsa, which is really good pastry, when it is freshly baked and homemade, but unfortunately the one in the restaurant was from the frozen one sold in the shops (equivalent of the frozen pizza). As a whole I wouldn't recommend it as the cost was not cheap, but the quality of the service was not what you would expect.

4.0 / 10.0

This is not a 4 star. Staff are uninterested in doing anything. Waited 4 days for handwash bottle to be replaced. No room amenities. Bathrooms old and run down with wires showing. Food pretty poor especially fkr vegetarian. Meat often was undercooked. Pool aree dirty and run down.

1.0 / 10.0

This hotel deserves zero stars. From the moment we arrived, the service was atrocious. The head waiter was incredibly rude, condescending, and unprofessional. He treated us like an inconvenience and made us feel unwelcome. The food was equally disappointing. It was bland, poorly prepared, and lacked any flavor. The cleanliness of the hotel was also subpar. Our room was dusty, the bathroom wasn't properly cleaned, and the overall hygiene standards were questionable. The service throughout the hotel was consistently terrible. Staff were unhelpful, slow to respond, and seemed uninterested in providing any kind of assistance. This was by far the worst hotel experience I have ever had. I would strongly advise anyone considering staying here to look elsewhere.

8.0 / 10.0

Pleasant hotel with spa facilities in a quiet, green area. Staff was friendly, breakfast offered variety. The bed was a bit too soft, but overall the room was fine.

3.0 / 10.0

We stayed for a few days - when we arrived we found out that there was a youth camp in the hotel that took over all the hotel and we felt like we had no place there.

10.0 / 10.0

Amazing property. Will be back! Thank you

6.0 / 10.0

Cheap, clean and ok good food.

5.0 / 10.0

The two bedroom apartment was as expected. The bedrooms were with Mountain view and the balcony with pool. Rooms are spacious and kitchen is supplied with everything needed. There are oven, stove top, fridge and tea and coffee makers. The apartment has 2 bathrooms and a shower.

4.0 / 10.0

Not in enough promoted hotel. Excellent food (breakfast and a la card). Generally, in Bulgaria people working as waiters are not pleasant and this hotel are not exceptional. Big and clean apartments.

10.0 / 10.0

Spectacular views from our room. All employees were attentive and professional. Loved the food in the restaurant and the pool was sparkling. Would love to come back again.

4.0 / 10.0

the hotel is very old, the service very poor , almost no one speak English, the bathroom inside the room is very small , and overall I'm not satisfied at all. I stayed for 3 nights and they only fix the beds every day and nothing else , they don't even wash the dishes for 3 days!!!

5.0 / 10.0

Comfortable, clean and everything prepared and heat was turned on before our arrival. It's a comfortable place to stay skiing in Bansko. It's about 20+ minutes from the Gondola and there's free shuttle bus. The hotel food was pretty good and less pricey than the places in town.

2.5 / 10.0

Comfortable, clean and everything prepared and heat was turned on before our arrival. Its a comfortable place to stay skiing in Bansko. Its about 20+ minutes from the Gondola and theres free shuttle bus. The hotel food was pretty good and less pricey than the places in town.

1.0 / 10.0

nice hotel. pool very small and crowded, no towels or flipflops to use. sauna/hamam not in same building as rooms so people have to walk outside at cold weather to go to rooms. Elevators very slow. Kids place good and spacious lot of toys. location is outside bansko need car. breakfast was ok and personel working very friendly. parking easy. free shuttle bus to gondola. Rooms clean warm and spacious.issues: - very small tv and not plugs to charge phones. I had to find to use plugs of sidebed lamps to get some power- checkout problem with double payment hope to resolve soon. - Fridge was not plugged in when arrived.

2.0 / 10.0

nice hotel. pool very small and crowded, no towels or flipflops to use. sauna/hamam not in same building as rooms so people have to walk outside at cold weather to go to rooms. Elevators very slow. Kids place good and spacious lot of toys. location is outside bansko need car. breakfast was ok and personel working very friendly. parking easy. free shuttle bus to gondola. Rooms clean warm and spacious. issues: - very small tv and not plugs to charge phones. I had to find to use plugs of sidebed lamps to get some power - checkout problem with double payment hope to resolve soon. - Fridge was not plugged in when arrived.

4.0 / 10.0

The Balkan Jewel Resort is located outside the city. It's a 15 minute drive to Bansko with almost nothing in between. So if you don't want to spend your entire time at the resort, you'll have to take a shuttle to the city. The resort is split up into four building, unfortunately they are not connected with an internal walkway. Ergo you have to exit your building to go to the restaurant, the front desk, the gym/massage room/ jacuzzi, etc. Think about that in the winter; you'll have to wear a winter coat just to go for breakfast or pack a bag to go for a massage. We went during the off season. We were in the Amber building of the resort. All the lights in the building were almost always off, so we would have to turn on the lights when we entered/exited the building and our floor. The building was deserted. It's just strange for a hotel. The sole restaurant at the resort isn't very good but it's your only option if you don't want to get out. I regret picking the Balkan Jewel Resort. I strongly recommend picking a hotel in Bansko, around the city center instead.

2.5 / 10.0

Amazing place to stay with gorgeous views of the mountains.

5.0 / 10.0

Very good condition and nice people the location is also amazing

10.0 / 10.0

The hotel was amazing, the staff were very welcoming, friendly and helpful throughout our whole stay. The location was nice and quiet, but the shuttle busses that the hotel offers to Bansko makes it so convenient for a perfect holiday. Easy to get to the ski resort, and relaxing.

5.0 / 10.0

Very nice big rooms...inside swimming pool good it could be more hot,the steam bath and the sauna very nice...at the restaurant the food a la carte was good,the brekfast has only the basic...

4.0 / 10.0

value for money

5.0 / 10.0

Amazing. Everything was perfect.

5.0 / 10.0

Everything was amazing. The only bad thing was that on the day when we were leaving the guy at the reception charged us for the bathtubs for the pool. He told us that it is not a deposit, but a charge for using them. Our friends were staying at the same time in the hotel and the girl at the reception returned their deposit for the bathtubs. It was obvious that he is not following the same policy, whether it was for his personal interest or no, I would recommend that the hotel makes sure that employees refrain from such behavior, as our stay was really amazing and it is sad that things like this ruin both the reputation and all the hard work that a lot of other staff put into.

5.0 / 10.0

Our stay at the Balkan Jewel Resort was an amazing experience, so relaxing and so delightful! The hotel is very modern, spotlessly clean and filled with all the amenities you need. We stayed at the Amber building and had a marvelous view of the Pirin mountains and our room was very nicely decorated. The room, which was the smallest one offered, was huge, with a large bathroom and a very spacious balcony. The kitchenette is very well equipped and the fridge is quite big. The spa and the newly opened indoor pool are excellent, we used them every day, they were very clean and relaxing! The hotel staff are very friendly and accommodating and an additional bonus to our stay was the free shuttle service to Bansko and other places, which we used a lot. The game room area is very good and we played a lot of pool in the evenings. The hiking trails start at the vicinity of the hotel and there's a golf course just above it. All in all, we can't wait to go back to the Balkan Jewel, which is an excellent value for money and gives you so much luxury and comfort! A big thanks to all the folks who work there, that made our stay so amazing!

5.0 / 10.0

The Balkan Jewel was amazing! we loved it. Went in summer to hike in the Pirin Mountains - the location is good for this, but it is very quiet around which suited us (not many restaurants/bars in summer). The room was lovely and great views from the balcony, the staff were really friendly. We had a massage and it was amazing - the guy really knew what he was doing, probably the best sports massage I've had in years and I go often. Only negative was the food in restuarant wasn't amazing, frozen pizza I'm sure, but you have a little kitchen so can just cook your own. I'm looking forward to going back next year!

3.0 / 10.0

Very kind people on reception desk , in the restorant and beautifull view from my room

8.0 / 10.0

really good nice and clean hotel!!i would suggest it, especially for family vacations!!you can stay and make you feel like your own apartment!!!!

2.5 / 10.0

Our stay at the Balkan Jewel Resort was an amazing experience, so relaxing and so delightful! The hotel is very modern, spotlessly clean and filled with all the amenities you need. We stayed at the Amber building and had a marvelous view of the Pirin mountains and our room was very nicely decorated. The room, which was the smallest one offered, was huge, with a large bathroom and a very spacious balcony. The kitchenette is very well equipped and the fridge is quite big. The spa and the newly opened indoor pool are excellent, we used them every day, they were very clean and relaxing! The hotel staff are very friendly and accommodating and an additional bonus to our stay was the free shuttle service to Bansko and other places, which we used a lot. The game room area is very good and we played a lot of pool in the evenings. The hiking trails start at the vicinity of the hotel and theres a golf course just above it. All in all, we cant wait to go back to the Balkan Jewel, which is an excellent value for money and gives you so much luxury and comfort! A big thanks to all the folks who work there, that made our stay so amazing!

3.0 / 10.0

the best hotel ever and the staff were so friendly and helpful. It is in a beautiful location and the spa centre is an added bonus. We are planning to return next year for a proper holiday as one night was not enough. The appartments were beautiful and so spacious complete with a cooker if there longer. The kids loved the games room as so good as this was all free. I can only imagine how beautiful it is in the winter but the summer is lovely as hot but not crowded.

FAQs

Is parking included with this hotel?

Parking is not specified as an available amenity at The Balkan Jewel Resort, Trademark Collection by Wyndham. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at The Balkan Jewel Resort, Trademark Collection by Wyndham. Enjoy the water!

Is The Balkan Jewel Resort, Trademark Collection by Wyndham pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at The Balkan Jewel Resort, Trademark Collection by Wyndham?

We found 31 amenities for this rental. This includes restaurant, pool, non-smoking, gym, and tv.

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The Balkan Jewel Resort, Trademark Collection by Wyndham

Hotel in Blagoevgrad Province

Reasons to book

About this hotel

Amenities at The Balkan Jewel Resort, Trademark Collection by Wyndham

Map of Blagoevgrad Province

Nearby attractions

Available Rooms

Hotel in Blagoevgrad Province

Reasons to book

Map of Blagoevgrad Province

Nearby attractions

Available Rooms

About this hotel

Amenities

Ratings and reviews

FAQs

Is parking included with this hotel?

Is there a pool at this hotel?

Is The Balkan Jewel Resort, Trademark Collection by Wyndham pet friendly?

What amenities are available at The Balkan Jewel Resort, Trademark Collection by Wyndham?

Explore similar stays in Blagoevgrad Province

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