Hotel Bijou Roof Terrace
Top rated by guests





8.3Excellent
(1,436 Ratings)
"We liked its location. It was around the corner from the Central train station, and it was easy to walk to all of the landmarks we wanted to see in the city."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
Enjoy the view from the panoramic roof terrace at Hotel Bijou Roof Terrace, less than 656 feet from Santa Maria Novella Station. It offers free WiFi, an elevator, and rooms with air conditioning and a private bathroom.
Business facilities
Concierge services
Free WiFi/internet
Air conditioning
Non-smoking
Pets allowed
Heating
Bar
Balcony/Terrace
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Smoking allowed
Safe
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(1,436 Ratings)
"We liked its location. It was around the corner from the Central train station, and it was easy to walk to all of the landmarks we wanted to see in the city."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
We liked its location. It was around the corner from the Central train station, and it was easy to walk to all of the landmarks we wanted to see in the city.
Nothing comes to mind about dislikes.
10.0 / 10.0
Close to Train station.
Nothing everything was great
9.0 / 10.0
Amazing stuff, clean room, comfortable beds
the light in the corridor, it was seen from the room all the night
10.0 / 10.0
Cute location, room clean and very comfortable. Staff were super friendly and accommodating: Ermal, Arber and Kathalyn.
Location of the hotel was very convenient as everything was very walking distance. Breakfast was exceptional! room was always clean when we came back from our day out.
Nothing. I enjoyed everything. It was very cozy and top notch of my Italy trip.
10.0 / 10.0
It has a good location. It is comfortable. The breakfast was good.
The room was very crowded. You could not move very well but is good for a 1 or 2 nights stay.
7.0 / 10.0
The staff were lovely and went out of their way to be kind. The room and beds were comfortable if small. It was close to the main train station in Florence which was great. The rooftop area was lovely for lounging. Breakfast was much better than expected.
Not sure I knew the property was three floors from street level. We stayed mid October. Temperature was 26 in Florence. Was told we could not have AC. The unit in our room didn’t work for heating or cooling (or even a fan) and even after going to the front desk about it nothing was done. We slept with the open window and were awakened by construction before 6:00 am.
9.0 / 10.0
Perfect location loved the roof terraces
Nothing
8.0 / 10.0
clean and approachable staff
none
10.0 / 10.0
clean and tidy
close to the train station
9.0 / 10.0
Great location great staff excellent breakfast and clean rooms.
Not wheelchair accessible
10.0 / 10.0
Loved the view from the rooftop. Staff was great and very helpful. Would stay again.
9.0 / 10.0
Beautiful rooftop patio, great breakfast and good location near the train station.
It's a rough neighborhood.
10.0 / 10.0
The bed was so comfortable and the bathroom was great. The breakfast was good too (not my preference to have desserts at breakfast but eggs and bacon and toast was lovely). A good selection of drinks and yoghurts, included continental breakfast too of meats and cheeses.
This was the fault of guests but the lift needed the doors shutting to be able to call it. If guests didn’t shut the doors, you’d have to climb the stairs to get to the hotel (3 floors). It’s not a terrible thing as it isn’t the hotel’s fault, more the guest’s.
7.0 / 10.0
Good Location Nice Room
Breakfast could be better
10.0 / 10.0
Everything was good!
Nothing
10.0 / 10.0
The staff was friendly and accommodating. The room was clean and comfortable. Breakfast was amazing. The rooftop terrace was very peaceful and great for morning coffee. Definitely a great place to stay!!!
6.0 / 10.0
It’s ok but looks like inn
Just ok
8.0 / 10.0
Proximity to every place
The room was smelling and the bathroom was smelling as sewage.
4.0 / 10.0
A 12 minute walk from the Duomo. Breakfast was OK.
It is a rundown facility overall and needs renovation. The facility is on the 3rd Floor and the elevator is not reliable. WiFi in our room was bad. Bathroom was old and not well kept. Staff was very polite but really were unable to help resolve the problems.
2.0 / 10.0
Locatie
Disappointing Stay – Definitely Not a 3-Star Hotel
This place is advertised as a 3-star hotel, but it felt much more like a hostel. We stayed here yesterday and were very disappointed.
The photos online look far better than reality. The place was not well maintained at all. The finishings were poor: a loose toilet seat, a broken sink, and a cold shower with no proper temperature control. Even the clothes hangers were from Primark – that says enough about the attention to detail.
We spoke to the staff about these issues, but nothing was done, not even a price adjustment.
This is not a real hotel and certainly not up to 3-star standards.
Would not recommend staying here.
10.0 / 10.0
Staff was trying their best to make our stay wonderful.
Location is the best: 5 min walk from the train station. Close to major touristic spots.
Great view from the terrace of roof top.
Breakfast is good quality with variety of food.
4.0 / 10.0
Very disappointed many things with this property. We were given room 2 which is next to the kitchen and luggage store. The walls were so thin that we felt like we were laying in the eating area. All night we had people in and out of the store outside our room and it made for a really difficult stay. The location is good for being super close to the train station but unfortunately the people hanging around at night in the street were less than desirable, especially if you’re with kids.
The room had ants throughout (coming in through front door) and the general cleanliness was terrible (our socks were black within seconds).
The breakfast was ok but the area is so mall that you can’t sit down at a busy time.
Overall this felt like a hostel not a hotel
9.0 / 10.0
Location
Room was a little crowded
7.0 / 10.0
The rooftop terrace was nice for watching the sunset. The beds were comfortable and the breakfast was decent.
We didn’t feel safe walking on the street the hotel is located on. The bathroom was extremely small for 5 people to share.
10.0 / 10.0
Breakfast....
None
6.0 / 10.0
Location - very near to the station and easy to find.
The bathroom was very smelly despite use of fragrances, the room was so crampy that any movement was hardly possible.. tea kettle was present but no socket. Had to move the kettle around to find socket. Breakfast was nice. But overall experience was not good and would prefer some other hotel if i visit Florence the next time.
5.0 / 10.0
Great location
Very limited breakfast options.
Tiny rooms.
The owners agreed to an external party on the roof terrace. It was very noisy with loud music, people singing and dancing literally banging on our ceiling (our room was on top floor) after midnight. I contacted the hotel both on the booking.com app as well as on the given emergency number but no one got back to me or say anything even at the check out. That was very disappointing.
9.0 / 10.0
An easy 5 min walk from the train station. This hotel is located on the 3rd floor of the building that they are located in. Very friendly staff who showed us around and only too happy to assist with any request. They also have a lovely rooftop terrace to sit and enjoy the view. Room was clean and beds comfortable. We were able to walk to all the attractions and felt comfortable and safe walking the city day or night.
The only downside is our room was right near the breakfast station. You could here the set up and early risers each morning.
10.0 / 10.0
Perfect location next to train station, super nice personal, quite and clean rooms with AC, good breakfast
The Elevator just goes to lobby level, for the the rooms on higher levels you have to use stairs. It’s not negative point, but good to know if you are not well with walking or you have a baby buggy like us.
5.0 / 10.0
Clean property
Had to carry luggage from ground floor to elevator floor. Once you get out of the elevator, again had to carry luggage upstairs to the hotel room.
Air conditioning didn’t work one afternoon-evening. It was very hot that day. I was getting ill due the to heat in the hotel room.
Brought this issue to the reception desk. After resetting the remote he left. There is NO phone in the hotel room so I went down to the reception to complain again that air conditioning stopped working. The desk attendant said “ what am I supposed to do. It is Sunday and there is no electrician available.”
I have requested to change the room. Attendant said that there is no room available. My husband said to get us fans then. There was none available. Later he figured that bracket was tripped and he fixed the is issue.
8.0 / 10.0
The location was great. it was clean and the breakfast was fantastic!! Close to the Florence SMN train station.
It was a bit noisy in the building, not from street noise.
10.0 / 10.0
Location is near the train station and the market square. All within walking distance
Breakfast selection was very good. We kept our luggage there after checking out in the morning. Rooftop open area is a bonus for fresh air and view of city (limited). Overall, highly recommended
8.0 / 10.0
Convenient Location across from the Train Station. The room was quite spacious and recently renovated. Beds were a little hard and some of the people in the group had difficulty sleeping but overall it was a pleasant stay and value for money. Breakfast is very basic but you can get by with it.
Coffee was undrinkable and breakfast could have been a little better.
9.0 / 10.0
Wonderful staff! So kind and helpful. I really cannot emphasize this one enough -- the gentleman at the front desk was absolutely lovely and both the woman who ran breakfast and the woman who cleaned the rooms were so nice! We were able to check in a bit early because our room was ready. We were able to leave our bags when we checked out since our train was later. The hotel has an excellent varied breakfast and plenty of tables. Nicely decorated rooms and comfortable beds. Everything feels new and updated. The room and bathroom were spotlessly clean. Good wifi and air conditioning The roof terrace was a bonus. Good location--5 minute walk to station and within 15 minute walk of almost every attraction in the city. Putting everything else aside, the combination of staff, breakfast and location make it easy to recommend this hotel.
The only negative was the size of the room and bathroom. Both were quite tight for 4 people. The beds were well laid out and a good closet area provided, but once 4 suitcases and backpacks were in there, there wasn't much room to move around. Same with the bathroom. With this said, for a 2 night stay we were comfortable enough, especially considering all the positives. (We were also spending more time in the room than we otherwise would have because of the extreme heat in the city during our stay.)
10.0 / 10.0
balcony,good breakfast and convenient location.
boiling water kettle was not cleaned,no specific instruction how to find the hotel.
9.0 / 10.0
I really recommend this hotel, the staff very friendly and helpful, everything was clean and nice, the breakfast very good.
The only thing that I would improve is that in the bathroom there is no place to put the soap in the shower or on the sink. I think that they can solve that by placing a shelf because it have the space to do it. Everything else excellent.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Bijou Roof Terrace. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Bijou Roof Terrace pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Hotel Bijou Roof Terrace?
We found 21 amenities for this rental. This includes business facilities, concierge services, free wifi/internet, air conditioning, and non-smoking.
