Residenza Le Rondini

Location

No issues

We stayed here for 3 days (2 nights) and unfortunately had not a very goof experience overall. The biggest issue was accessibility. The room was on the fourth floor with no elevator, which was extremely difficult for my wife as a disabled person. This should be clearly stated, as it makes the property unsuitable for many guests. The room had a strong unpleasant smell unless the windows were constantly open. The bed and pillows were very uncomfortable, and we had one of the worst sleeps we’ve experienced. Noise was also a major problem, with street noise and even helicopters at night, making it hard to rest before 2am. The bathroom was very small, especially the shower, which was difficult to use comfortably (I couldn’t get it because the doors wouldn’t fully open lol). Although the listing mentions a coffee station, the coffee machine did not work properly and the quality was very poor. The only positive aspect was the availability of drinking water. Service was also disappointing. We were told we could pay in cash at reception, but no one was present during our entire stay. After we had already left and were on the train, the host contacted us accusing us of not paying, which was unfair given that no one was available to receive the payment. There was also no proper welcome upon arrival. The location was decent but nothing special. Overall, this was not a comfortable or well-managed stay and I would not recommend it, especially for anyone with accessibility needs.

Great location. Clean. Friendly staff who helped up with tour ideas and maps

The staff was great, but the area does not feel safe, and the place doesn't look like it does in the pictures. No elevators, lots of stairs to climb.

The bed was hard, and the room needed some painting.