Siloso Beach Resort - Sentosa

Amazing pool. Rustic.style resort in great location..Across rd from.beach Compact but comfortable room. It was as described

Hotel restaurant below par. Noisy air conditioning in room. Spa beside pool was unclean. Everything else ok, I think for the money the standard was fine.

Location ; lay out of resort

The staff were so friendly and friendly. The hotel grounds were amazing, and the permaculture garden and wormery were not things I realised when booking, but were so interesting and a lovely surprise. The restaurant was really nice and the staff made recommendations on local dishes they liked, which meant I tried delicious foods that I might not have otherwise. The pool area was so calm and the location was great for walking down to the beach and a short walk to the restaurants, as well as the aquarium and Universal Studios. The room was spacious and comfortable, with a great air con which was very appreciated after walking around in the heat all day.

The shower could have been a little warmer and maybe a hand towel for the basin would have been nice, but aside from that I can't really fault anything else!

The location was perfect, every attraction was very close.

The attitude of the staff was very rude, they charge you half a day fee for early booking but they were not able to provide us room during scheduled check in time (3pm), as those are still in cleaning and we waited for 45 minutes plus to an hour but they will not compensate us... We asked at least two keys per room and they denied. There were garbage bags sitting next to the doors which were taken only after I complained to the reception. The telephone was out of service, so every time we needed something or asked for information we had to walk up to the reception. We complained about it, but no one even came to fix it. We also had a three occupancy room, but every amenities was provided for two only, I have to ask the reception for arranging an extra towel, duvet etc. for the third occupant. And there were lots of ants crawling everywhere...