Courtyard by Marriott Edinburgh West
Top rated by guests





8.2Excellent
(2,598 Ratings)
"The location is perfect. Excellent staffs, restaurant was perfect. The place was very neat. Room service was excellent. Bar was great."
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4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Courtyard Edinburgh West is located in Edinburgh, 1640 feet from Heriot-Watt University and 4.5 mi from BT Murrayfield Stadium. Guests can enjoy all-day dining at the on-site restaurant, The Avenue.
Business facilities
Golf course (within 2 mi)
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
Balcony/Terrace
WiFi/Internet
Laundry services
Accessible Parking
Family friendly
Toilet with grab rails
Accessible by lift
Key card access
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.2Excellent
(2,598 Ratings)
"The location is perfect. Excellent staffs, restaurant was perfect. The place was very neat. Room service was excellent. Bar was great."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
1.0 / 10.0
I had a problem with this hotel and they haven't responded.
I paid for breakfast, but when I went to check in, they refused, saying I didn't buy it, even though I have all the receipts.
I've traveled to 32 countries with Booking.com and this is the first time this has happened.
The hotel is great, I really enjoyed it. Unfortunately, this problem led me to give it the only low rating I've ever given a hotel.
I spoke with the team in person and they don't recognize it; I'm waiting for a response from online support and haven't received one.
I paid for something and they don't acknowledge it.
10.0 / 10.0
The location is perfect. Excellent staffs, restaurant was perfect. The place was very neat. Room service was excellent. Bar was great.
The first staff to check me in delayed me and asked me to make payment meanwhile I had already paid online through booking.com. I sat outside for about 20-30 minutes before we could confirm payment then she handed over keys to me. But the place was too good so I forgot that situation immediately I entered my room.
10.0 / 10.0
Great all round - good staff and excellent food
All good
10.0 / 10.0
Everything
8.0 / 10.0
Top location friendly staff and clean
Great value breakfast
Evening meal was disappointing
10.0 / 10.0
The hotel is clean and nice
None
6.0 / 10.0
Accomodating staff, they let us have a 1hr late checkout, nice area, rooms were good size, the hotel looked nice, breakfast was ok
Wifi was slow, room had a damp smell on 2nd day, assuming its from the AC system, toilet door doesn't gove enough privacy, somewhat like a shower door (glass)
5.0 / 10.0
The breakfast was okay, the room was a good size and the hotel was generally quiet through the night
Our sink was blocked and it still hadn’t been fixed when we left, breakfast was oversold so we had to sit on the sofas in the foyer to eat and there was no room service despite being advertised as having it. The bar and food were also quite expensive for the quality and quantity of food.
8.0 / 10.0
Hotel, room, food
Nothing
8.0 / 10.0
Breakfast, room size, cleanliness, location
Shower cubicle only, bath option would have been preferred.
9.0 / 10.0
Brilliant location good bus links into town
Nil of note
9.0 / 10.0
Great location. Lovely staff.
Check out is 12.00 noon. Twice we had men banging on the door. One was a window cleaner who actually entered the room around 10.30 and the other came 10 minutes later and asked when we intended to check out. We were not impressed. Shouldn’t happen and was alarming.
10.0 / 10.0
Exceptionally clean. Nice shampoo and big bathroom.
The shower room shower handle was locked into a ring. Suggest to add a slide door to keep water inside the shower area
10.0 / 10.0
Clean, tidy and good location for HW Uni
Bar service was listed as staying open until midnight however closed at 1130pm.
1.0 / 10.0
Poor
Cleanliness was poor, shower facilities were very poor too, room carpets were dirty, breakfast was not upto the usual standard and didn't include all the items and was not cooked well.
1.0 / 10.0
Nothing pleasant about this place for me
Staff have zero respect for customer privacy and are very disrespectful
4.0 / 10.0
The room itself was pleasant while our stay at the Marriott was deeply disappointing due to poor service standards, inadequate housekeeping, mismanaged breakfast service, and inconsistent treatment from staff.
The breakfast experience was disappointing. Food items were not being replenished promptly despite the large number of guests, resulting in excessive wait times. Bread slices were unavailable, croissants had run out, and replacements took far too long to arrive. At 9:45 AM, when we requested additional vegetarian options, the staff simply responded, "Breakfast time is ending now—sorry." This was unacceptable. Given the premium price paid, guests should expect all items to be consistently replenished and available until the stated 10:00 AM closing time.
Additionally, our room was inadequately cleaned—only the beds were made, with the rest of the room neglected.
The dining options were extremely limited. Staff failed to inform us when the food counter was closing. We had only ordered starters, and when we tried to order more food later (as we were still hungry), we were told the kitchen had closed. However, we observed other guests receiving dessert after this supposed closing time—served by a staff member who appeared to show favoritism to guests speaking the same regional language. Yet when we requested croissants before the breakfast service ended, we were told that "breakfast time was going to be over."
This inconsistent service and apparent preferential treatment was extremely frustrating for the rates charged at the Marriott.
9.0 / 10.0
The location was close enough to the City centre and easily accessible by bus.
I really enjoyed the breakfast.
No complaints.
9.0 / 10.0
The hotel was nice, it had everything we needed for a short stay in Edinburgh. We had dinner at the restaurant both nights and was served by Sujan, who made us feel welcome and created an even better experience for us. He was attentive and excellent at customer service. The rooms were also very spacious, and the area was nice and quiet.
The doors for the bathrooms in the room were translucent, and didnt feel like there was much privacy. Otherwise everything was great.
9.0 / 10.0
Excellent location and good Breakfast.
AC was not working properly, not cool constantly and after running some time the AC was turned off and started again. WiFi was also not working.
10.0 / 10.0
Very clean and modern. Staff were so friendly, checked us in early and gave us a 12pm check out. Good enough location. You had to take the bus to city centre, bus stop at the hotel & plenty of regular buses. It was great.
N/A
8.0 / 10.0
Clean and comfortable room. Helpful, friendly staff.
10.0 / 10.0
The room was decorated for us as it was a birthday trip !!! Very grateful :)
10.0 / 10.0
Clean and friendly staff
10.0 / 10.0
Quiet area, spacious room for a good price, very clean throughout. Friendly and helpful staff. Would stay again.
6.0 / 10.0
Staff were extremely helpful and friendly.
Warmly greeted upon arrival and good price point for a last minute booking in Edinburgh.
The breakfast was included tasty and plentiful.
Free parking.
The wife didn’t like the frosted bathroom door, it wasn’t flush to the frame and she felt uncomfortable.
Stains on carpet and walls, stylish room just a bit tired and needed a deep clean/refinish.
Wi-Fi was difficult to use, even the staff struggled to get me connected.
The tv was limited and had no cast option.
9.0 / 10.0
The property is surrounded by beautiful sceneries of amazing natural landscape.
10.0 / 10.0
Food is really good and rooms clean and modern
TV was in hotel mode with only access to basic TV.
9.0 / 10.0
Very clean and comfortable, great facilities would definitely stay again. The staff were very polite and helpful too.
There was nothing i disliked.
4.0 / 10.0
Location
Staff - unfortunately 😔
Washroom privacy 😔
4.0 / 10.0
No complimentary water, which is pretty basic. Door lock was pathetic, couldnt open unless lot of pressure was applied
9.0 / 10.0
Environment is conducive and accessible
Nothing
8.0 / 10.0
The room is spacious and comfortable.
The location is a bit away from the city centre. But it’s not a problem if you drive.
5.0 / 10.0
The room was clean, giant bathroom, panoramic windows and a scenic view
The room was large and tidy, but for €500 a night, I expected much more. The basic amenities were lacking: the shower had no water pressure, there was no complimentary water or Nespresso machine, and the TV system was very poor. The hotel also lacked standard facilities like a gym, pool, or even proper room service and a restaurant. The breakfast was served in a small area near the reception and was extremely humble. Overall, it felt more like an expensive hostel stay than a hotel.
9.0 / 10.0
Nice location
Lunch service could be better
8.0 / 10.0
Good bus link to city
Cup ring marks n side table stains in carpet
7.0 / 10.0
Good bathroom with nice shower
Free parking
Very poor breakfast. Asked for a scrambled egg undercooked but they said chef can only cook them in batches! Few pieces of melon masquerading as a fruit salad.
9.0 / 10.0
Room layout
All good
9.0 / 10.0
Comfortable, quiet location, convenient access to buses, ample parking, nice restaurant with excellent breakfast buffet, friendly and helpful staff
A bit pricy
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Courtyard by Marriott Edinburgh West. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Courtyard by Marriott Edinburgh West pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Courtyard by Marriott Edinburgh West?
We found 23 amenities for this rental. This includes business facilities, golf course (within 2 mi), free wifi/internet, free parking, and air conditioning.
