AC Hotel by Marriott Birmingham
Top rated by guests





8.4Excellent
(1,498 Ratings)
"Spacious, clean room, lovely breakfast. All the staff I interacted with were courteous and professional. Thoroughly enjoyed my stay."
Verified guestDon't miss out! Price and availability may change
4-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Within the Mailbox Complex, in Birmingham’s vibrant center, AC Hotel by Marriott Birmingham, A Marriott Lifestyle Hotel has free WiFi, Black Sheep Coffee shop and a stylish restaurant. New Street Station is a 10-minute walk away.
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
8.4Excellent
(1,498 Ratings)
"Spacious, clean room, lovely breakfast. All the staff I interacted with were courteous and professional. Thoroughly enjoyed my stay."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
2.0 / 10.0
N/a
The fact the parking which this website states it has is an offsite public car park!
9.0 / 10.0
Great location, excellent staff, lovely room
Nothing
4.0 / 10.0
good location
staff weren’t very attentive, and when we came back from shopping, the room had been cleaned and the door was left open
9.0 / 10.0
The room was lovely and clean, very spacious with a lovely bathroom. The location was great.
Breakfast in general was good, but reduced variety on a Monday morning.
10.0 / 10.0
Spacious, clean room, lovely breakfast. All the staff I interacted with were courteous and professional. Thoroughly enjoyed my stay.
9.0 / 10.0
Really central, friendly staff. Room was large, clean, comfortable, and had everything we needed.
No extra bedding and the duvet was quite thin. Just meant we had to leave the heating on for a while.
8.0 / 10.0
The staff and very central
tv in bar
9.0 / 10.0
The staff, the location, hotel room and breakfast was excellent! The beds were confortable. The location was very good , lots of good restaurants within 100 m from hotel lobby.
Nothing
9.0 / 10.0
Lovely big clean room, good TV good shower & toiletries, friendly staff, good location
Double room was two single beds put together - so uncomfortable in the middle
10.0 / 10.0
Great location and there was plenty of activities and restaurants in the area just a walk away! Staff were helpful, the hotel itself was amazing even the lounge and reception area. Very clean and large rooms!
Requested later checkout before booking, receptionist told me I didn’t and wouldn’t provide for me.
10.0 / 10.0
hello to your team and thank you for the nice welcome, a small compact hotel with all the necessities at the entrance, I was welcomed by the reception staff, they clean the lobby, the restaurant, the hall at the entrance, the rooms are large, clean, the bathroom is clean, everything is warm, the bed is comfortable, the breakfast is very good and varied, quiet, I recommend ⭐️⭐️⭐️⭐️⭐️
hello to your team and thank you for the nice welcome, a small compact hotel with all the necessities at the entrance, I was welcomed by the reception staff, they clean the lobby, the restaurant, the hall at the entrance, the rooms are large, clean, the bathroom is clean, everything is warm, the bed is comfortable, the breakfast is very good and varied, quiet, I recommend ⭐️⭐️⭐️⭐️⭐️
9.0 / 10.0
Checking in was easy. Breakfast much better than it looks on paper, breakfast staff were superb.
Beds comfortable and rooms were clean.
We struggled a bit bit the balancing the temperature of the room between air conditioning and heating system but once we'd worked it out it was fine.
9.0 / 10.0
I was pleased with the hotel’s location, the friendliness of the staff, the cleanliness of the rooms.
10.0 / 10.0
Excellent location close to plenty of bars and restaurants and a short walk from city centre
Nothing
8.0 / 10.0
Clean, modern & excellent location for our Stereophonic's gig.
Surroundings were lovely especially with it being all lit up for Christmas.
The room was a little bit chilly & when we showered the water was leaking onto the floor as the drainage seemed to be slow/backed up.
Maybe a couple of glasses aswell as the mugs to have the water in. We brought some of our own drinks.
8.0 / 10.0
Lovely welcome.
Room clean and comfortable.
Great location.
Pillows a little uncomfortable other than that a comfortable bed.
5.0 / 10.0
Great location , spacious room
No heating for 3 days in December! Surely could have been sorted out ?
10.0 / 10.0
Room was spotless and well presentef.
N/A
10.0 / 10.0
Breakfast was exceptional - lots of variety, lovely and hot and very helpful staff.
8.0 / 10.0
Staff were all lovely and very helpful. Breakfast was very nice.
coffee could have been better
10.0 / 10.0
Great location
Nothing
10.0 / 10.0
Chris the front of house staff was lovely, we arrived in the midst of Storm Claudia, we wanted to stow our bags as we had come early due to expected interruption form traffic and inclement weather issues. Chris checked us in early at no extra charge due to the weather, which was super lovely. He also tried to help us that evening when our taxi did not show up, he was able to get us a taxi within 5 mins, but we declined in the end due to the insane traffic, but he was still so efficient and friendly in trying to help us. The room was spotless, the bed very comfortable and despite the fact that we were city centre it was very quiet.
they missed one cup in the cleaning, but we didn't care we just shared one!
10.0 / 10.0
Clean, modern at the best location. Excellent value for money.
Nothing.
10.0 / 10.0
The room was ready prior to the check in time of 3pm, so that was a great bonus.
The location is perfect for dining, city centre shopping, the Christmas market etc
We didnt have breakfast on this occasion.
The staff were all fantastic and extremely helpful, very approachable and friendly.
Everything was fantastic, no complaints at all.
10.0 / 10.0
Clean, great location, and friendly staff. My room was located on the canal, close to Birmingham New Street train station and the city center.
5.0 / 10.0
Clean
Staff wasn’t the best.
9.0 / 10.0
The hotel is in a quiet area on the canal with access to shopping and eating and very close to the bustling areas of Birmingham. The hotel staff were kind and friendly as well as helpful and the English Breakfast was delicious.
9.0 / 10.0
Great location and very clean. Really comfortable stay.
It didn't really affect us but the vent on the window would not close properly so some street noise could be heard which could affect some guests.
10.0 / 10.0
The hotel was aesthetically pleasing, the rooms were clean, they decorated the room to an amazing standard despite it being last minute. The staff at the reception were so helpful and kind
N/a
10.0 / 10.0
The bed was so comfy and was huge! Great location and staff were friendly
9.0 / 10.0
The rooms were clean and in very good condition. The location was central and had lots of options for entertainment and dining.
I think there should be a vent in the bathroom, so there won’t be a mound issue in future.
9.0 / 10.0
It was clean, comfortable and staff were very friendly
Parking situation, parking at the mailbox is pricey eventho you get 20% off
7.0 / 10.0
Nice location in the Mailbox around 10mins walk from New Street. Helpful staff at check in.
Although clean and modern, the room felt a bit bare and sterile.
10.0 / 10.0
Very comfortable and staff were very friendly
Nothing
10.0 / 10.0
Very clean and tidy, nicely decorated and great location
Only downside was the bed was smaller than we are used to but still comfortable
9.0 / 10.0
Our room was spotless.
Breakfast was great.
Replace the iron as it leaked water every where.
Air con was an issue but Reception very kindly sorted it for us.
10.0 / 10.0
Great canal-side and central location.
3.0 / 10.0
The location is good
The room lights weren’t working, the bathroom sink was clogged
9.0 / 10.0
Excellent location - and we got to see dragon boat racing outside! Love the views over the canals. Bar area, drinks and food was great. And I can’t rate the staff highly enough. - from Laylar on reception to Isabelle and Roberta on the bar and breakfast. Fantastic - thank you.
Only one niggle - they ran out of English breakfast tea bags on Sunday morning at breakfast…..
2.0 / 10.0
City centre
No view from the bedroom
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at AC Hotel by Marriott Birmingham. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is AC Hotel by Marriott Birmingham pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at AC Hotel by Marriott Birmingham?
We found 20 amenities for this rental. This includes free wifi/internet, free parking, air conditioning, non-smoking, and gym.
