Holiday Inn Express - Birmingham - City Centre by IHG
Top rated by guests





8.3Excellent
(8,299 Ratings)
"Breakfast was excellent . Room was clean, modern and comfortable - lovely shower room. I also did some work on the 1st floor (near reception and the dining space) and wifi was good. Excellent location..."
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3-Star Hotel
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Holiday Inn Express - Birmingham - City Center provides free WiFi and rooms with air conditioning in Birmingham. Among the various facilities are a shared lounge and a bar.
Free WiFi/internet
Air conditioning
Non-smoking
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Family friendly
Ironing facilities
Smoking allowed
Safe
Toilet with grab rails
Accessible by lift
Contactless check-in/out
Emergency cord in bathroom
Housekeeping available
Cleaning products
$$$$
Top rated by guests
8.3Excellent
(8,299 Ratings)
"Breakfast was excellent . Room was clean, modern and comfortable - lovely shower room. I also did some work on the 1st floor (near reception and the dining space) and wifi was good. Excellent location..."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Breakfast was excellent . Room was clean, modern and comfortable - lovely shower room. I also did some work on the 1st floor (near reception and the dining space) and wifi was good. Excellent location for coming into New Street and getting to the ICC - would stay again.
Nothing
9.0 / 10.0
Great location. Clean room with everything we needed. Breakfast was an added bonus.
Nothing
9.0 / 10.0
Easy check in. Location
3 lifts. 1 permanently out of order meant delays getting to room on 16th floor.
10.0 / 10.0
The hotel was very well situated from New Street Station, taking around 7-10 minutes to walk there. The reception area was well lit and clean, it had a lovely fragrance that both me and my sister commented on! Check in was quick and the member of staff was very polite and helpful. We got a great room on the 17th floor so enjoyed the views of Birmingham. The room was clean and well appointed for a single night's stay. We really liked the Dove hand soap in the bathroom! The mattress and pillows on the beds were really comfortable.
Sometimes there was a delay in the lift coming to the floor, one of the lifts didn't appear to move from the 16th floor the entire time we were there which caused a little wait. This is a very minor niggle and didn't affect our enjoyment of our stay at all.
8.0 / 10.0
Location
9.0 / 10.0
The room was tidy comfortable and not a bad size staff were very polite and it was clean everywhere.
The few could have been better but I know that there was a lot of work going on outside.
9.0 / 10.0
Room was nice size and bed & pillows comfortable
Everything was good with stay
7.0 / 10.0
Had a really good stay here. The location is definitely the highlight it’s close to everything and made getting around so easy. Overall, a great experience and I would definitely recommend it.
We stayed in a family room as a group of three adults. While the space was quite tight, we managed to make it work for our stay. However, a few things could be improved: the breakfast selection wasn't very hot and seemed to need more frequent refreshing. Additionally, we had some issues with the toilet not flushing properly. Fine for a short stay, but some maintenance is needed.
1.0 / 10.0
Close to venue
It was dirty and cold
4.0 / 10.0
Hotel is in a great location. It was immaculately clean and the staff were helpful with checking in and checking out. Breakfast was incredible
Stayed here in July and randomly during the night thw fire alarm went off for a few seconds. Didn't wake me up but woke thw wife up. We thought give the benefit of the doubt. Stayed last night and the fire alarm went off again at 3am causing an evacuation. No staff were outside telling us anything no head counts were taken so we were just left outside with our child in the freezing weather. Such a shame as apart from this the hotel was a great find but the way it was all handled this morning has made my daughter adamant she won't stay again and to be honest we wouldn't take the chance of another disturbed night and standing outside in the cold and wet.
9.0 / 10.0
It was clean and comfortable and had a service where if you had forgotten something like toiletries you could get these from the staff.
Only had a choice of scrambled egg for breakfast. I don't like scrambled and would have liked fried or poached.
8.0 / 10.0
Staff were fantastic from check in to check out, all staff that we encountered were so friendly!
Breakfast great, good location , comfortable room
Strange sewer smell on 16th floor and one of the lifts was out of action
10.0 / 10.0
Superb location in Birmingham. Amazing price with breakfast included. Extremely clean and the staff were so friendly.
9.0 / 10.0
As soon as we approached the front desk Micheala was absolutely pleasant. She made us very welcome and did her best to make us accommodated
The carpet in the room was horrible and the was a questionable brown stain. It really could do with a good clean. Im not a fussy person and not one for complaining but I wouldn't risk my bare feet on that carpet
10.0 / 10.0
Modern well appointed rooms
9.0 / 10.0
fantastic value for money although it was a Sunday
there was a false fire alarm and the staff did not know how to react and we were left outside with no fire marshall
9.0 / 10.0
Staff were friendly and helpful, beds were comfy and hotel was quiet. Nice breakfast and free hot drinks a nice bonus.
Booking confirmation didn’t clearly state which hotel which led to some confusion.
Would have like a windows in room that could be opened for fresh air.
7.0 / 10.0
Room was lovely, bed very comfy and shower was lush
The breakfast was very poor, the hash browns were not cooked properly, some things had ran out and not replaced
10.0 / 10.0
Very close to the location we were visiting. Carpark virtually next door.
Friendly staff, clean and comfortable rooms. The hotel was very clean throughout with an excellent breakfast. Certainly the choice for when we return
No faults at all with the hotel or food
10.0 / 10.0
the breakfast was superb. usually bacon at hotels is grey and greasy, but not with you, it was perfect
the bed mattress wasn't the comfiest to be honest
9.0 / 10.0
Good location, comfortable clean room
The lift took ages to reach our floor and kept going up past it then down again without stopping!
6.0 / 10.0
The staff were all very nice, a lovely big shower and nice toiletries.
The queuing, 15mins checking in, 10mins for a drink at the bar, and it was packed at breakfast.
8.0 / 10.0
Nice room and breakfast
Breakfast area was very crowded and we struggled to find a table.
8.0 / 10.0
room was spacious and clean
Nothing
10.0 / 10.0
It was in a great location, good value for money and they did well to accommodate us as it was a last minute booking on the day of our stay due to original hotel cancellation.
10.0 / 10.0
Great breakfast and hot good choice nn
My partner and I liked it all nothing to dislike
10.0 / 10.0
Excellent hotel friendly staff perfect location for Utilita, great bar area snacks available, which we ordered before concert. Lovely rooms. Breakfast was excellent plenty of choice, constantly being topped up with fresh food.
Would highly recommend
Everything was perfect, will return
8.0 / 10.0
Room was nice could have been more clean and AC would be more effective would have made better stay. In breakfast only vegan sasuage and baked beans
space in rooms is less
8.0 / 10.0
The room were spacious with a big shower and very clean
Nothing
7.0 / 10.0
Location
Sink was blocked. Asked reception on day one, unfortunately it wasn’t sorted. Toilet didn’t flush proper either.
10.0 / 10.0
Tidy clean rooms.Lovely hot breakfast with plenty of choice
10.0 / 10.0
The room was spacious and had everything you need in a practical way. The room was very clean and cozy. Comfortable beds. Perfect location in the city center and wonderful staff. Really good breakfast.
9.0 / 10.0
Close to all amenities
The lifts did when occupancy was busier at times that was slow waiting for the lift.
10.0 / 10.0
Location was excellent, we wanted to stay close to ICC Birmingham and it was exactly like advertised. Breakfast was lovely and staff exceptional.
Nothing, everything was great.
5.0 / 10.0
Nice modern hotel breakfast very good
The air conditioning was not working very well hot in the room even could not open the windows so very hard to sleep
8.0 / 10.0
breakfast was great!
sink in room didn’t unclog
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express - Birmingham - City Centre by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express - Birmingham - City Centre by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express - Birmingham - City Centre by IHG?
We found 19 amenities for this rental. This includes free wifi/internet, air conditioning, non-smoking, heating, and wheelchair accessible.
