The Black Swan Inn
Top rated by guests





9.2Outstanding
(785 Ratings)
"Wonderful atmosphere. Staff very friendly and helpful. Rooms modern, clean and very comfortable"
Verified guestDon't miss out! Price and availability may change
2 guests · 1 bedroom · 1 bath
Guests love it hereGuests give this property a top rating
High-end valueWell priced for this area
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Offering a bar and a restaurant, The Black Swan Inn is located 5.4 miles from the city of Norwich.
Business facilities
Free WiFi/internet
Free Parking
Non-smoking
Heating
Bar
WiFi/Internet
Shared living spaces
Garden
Accessible Parking
Electric Vehicle Charging Station
Family friendly
Smoking allowed
Safe
Key access
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
Top rated by guests
9.2Outstanding
(785 Ratings)
"Wonderful atmosphere. Staff very friendly and helpful. Rooms modern, clean and very comfortable"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
8.0 / 10.0
Location near Norwich and Broadland
No lunchtime light snacks despite being advertised.
Only a full Sunday roast !
10.0 / 10.0
Wonderful atmosphere. Staff very friendly and helpful. Rooms modern, clean and very comfortable
9.0 / 10.0
Rooms are lovely and modern, always very clean, comfy and warm. The breakfast is very nice and cooked fresh. The dinner we had was also lovely
10.0 / 10.0
It’s been the third time we have stayed and it never disappoints us room is always clean and tidy and the food is always lovely the staff are very attentive
Nothing
8.0 / 10.0
Breakfast was great, room a good size, staff were excellent
The single bed in our room was too squeaky to sleep on and kept waking us up, so we all slept in the double.
10.0 / 10.0
Staff were very friendly and accommodating.
Full English breakfast was yummy.
Black Swan lager was very nice
Room was spotless and comfy
Evening meal was very nice
Crispy bacon with liver wasn’t any where near crispy 🤣
BUT it was delicious all the same 👍
7.0 / 10.0
Forgot my dinner order, waited over an hour before it eventually arrived. They didn’t charge for the dinner, just the glass of wine I had. Probably could have given that to me free to be fair.
9.0 / 10.0
Food, staff and room were all brilliant.
The single bed in the family room was very creaky and caused disturbed sleep.
8.0 / 10.0
The property was very well maintained, all in really good decorative order. The staff were polite, professional and friendly
It’s a personal thing but I find the perfumed aspect of freshly laundered linen a bit heady -but this really is a personal preference and not a complaint
9.0 / 10.0
Location, ambiance and breakfast
Room a little small
10.0 / 10.0
We love staying there ! Went 3 times last year ! Love everything about The Black Swan
No complaints
8.0 / 10.0
Very good
Nothing
10.0 / 10.0
The staff were amazing. So kind and helpful. A perfect location. Very pretty village, easy parking. Very good food.
Nothing
9.0 / 10.0
Lovely historic inn. Rooms were nice and quiet - reasonably compact, but enough room to move. The kitchen was able to accommodate my dietary requirements (coeliac), which was much appreciated.
Nothing.
8.0 / 10.0
Friendly and clean
9.0 / 10.0
The room was beautiful, decorated lovely and a really good size. The breakfast was perfectly cooked and delicious.
The only 1 comment would ge the single bed in the family room was extremely squeaky on the slightest movement. That is literally the only negative.
9.0 / 10.0
Excellent breakfast served by friendly staff
10.0 / 10.0
Close to Norwich- ample free parking on site - very clean, modern, comfortable room with complementary goodies. Friendly staff, very fast service- excellent food, dinner and breakfast were very good value for money.
N/A
8.0 / 10.0
Every thing
Nothing p
8.0 / 10.0
A beautiful old building, very tastefully furnished, warm and cosy and beautifully decorated, ready for Christmas. The tables and public areas had vases of fresh flowers (always a nice note). Our standard double room was very compact but stylish and well equipped. The bed was large and extremely comfortable and we both slept really well. The whole place was spotlessly clean. The staff were all young and friendly but essentially left us to our own devices, with no signing in on arrival or seeing us out. A big shout-out to Lily, who was extremely helpful on the phone when we were delayed and lost arriving, made sure the restaurant could feed us and gave us helpful recommendations for sightseeing. She’s a natural!
Although plentiful, nicely plated and cheerfully served, we both found the cooking a little erratic e.g. slow roasted tomato that was fridge-cold in the middle, Asian Slaw that was just a heap of dry peeled carrot and raw white cabbage, breakfast porridge that wasn’t cooked and creamy but more like raw overnight soaked oats. You overlook the odd bum note from a busy inn kitchen but at gastro-pub level prices we winced and said nothing. The plumbing noises from the adjoining bedroom were startlingly loud, although short lived! Thankfully, despite being directly over the busy bar, pub chatter was muted and everything was totally quiet after closing time.
10.0 / 10.0
All very good
9.0 / 10.0
Nice to have a fried breakfast cooked to order, my wife reckoned it was the best breakfast she had had.
We were in room 8 at the end of the corridor, at times there was the noise of the central heating kicking in which was a bit annoying
9.0 / 10.0
This is the second time that I've stayed here and it doesn't disappoint. Easy to get to from the main road routes and airport, ample and well lit parking on site, lovely rooms, spotlessly clean, ample supplies in the rooms of beverages, water and biscuits to refresh you after your journey. Ample toiletry supplies too. The rooms are mainly up short flights of stairs and at night, despite being a pub, there is no noise.
The staff are very helpful and polite and a special shoutout to the housekeeping staff for the rooms. Always friendly, polite and smiling. We needed a footstool to help a senior person into a high vehicle and the housekeeper found us one within minutes to use. Very kind and much appreciated.
Breakfast is good and brought to your table and nothing is too much trouble for the staff in the restaurant and bar.
The dinner in the restaurant was ample and very good and well priced.
If you're visiting this part of Norfolk, then you won't go far wrong booking yourself in here. Go on....treat yourself!
I find the bed a tad too firm, but don't pay any heed to that, that's just my preference and I find it's much the same wherever I stay!
10.0 / 10.0
Clean tidy, good food and bar.
Great location for Norwich
10.0 / 10.0
We were last minute booking the property as we needed to be close to Norwich. It was 4 miles from the centre but was in a small village,lovely setting . The hotel has a restaurant and bar. On arrival we booked in and were given the keys to our room. Very clean lovely decor comfy bed , lovely view .perfect. Dropped Down to restaurant for dinner and had a great meal with lovely staff and great service. Had a great sleep and had breakfast in the restaurant in the morning.
Great choice and great food.
There was nothing we could fault
10.0 / 10.0
Everything about this stay was fantastic, lovely room, clean and tidy, great facilities. The pub was really welcoming with a good choice of drink. The food was absolutely fantastic, great choice, good value and every meal including breakfast was great. Would highly recommend a stay at the pub and every member of staff we met was super friendly and efficient.
Nothing.
9.0 / 10.0
Both dinner & breakfast were excellent quality & value for money
10.0 / 10.0
Amazing hotel, one I come back to again and again
Nothing
9.0 / 10.0
Fantastic food and a nice pint served in tasteful surroundings by polite and efficient staff.
Kitchen didn't have chocolate cheesecake as stated on menu and we were given regular cheesecake with no explanation.
10.0 / 10.0
Everything. This is a really nice place, the pub and restaurant itself were fab, and the food was great.
The rooms especially were really comfortable, clean and quiet.
Nothing at all
10.0 / 10.0
The staff were very welcoming and friendly. We had a fantastic evening meal in the public bar area - huge plates, but delicious. In fact, we struggled to finish our meals! Breakfast was very tasty too, with cereals to start and cooked breakfast after.
Nothing
10.0 / 10.0
Beautifully comfortable room.
All staff we met were friendly and helpful.
Great food, especially the full english breakfast.
Plenty of parking space.
Nothing.
10.0 / 10.0
Comfortable, clean room , with exceptional food and excellent service .
Nothing
10.0 / 10.0
Gorgeous rooms
Perfect for our stay .
Great to have a bath
Great breakfast
10.0 / 10.0
Love The Black Swan Inn ! Been 3 times this year ! On our own and with friends . Everyone loved it there too !!
Nothing !
10.0 / 10.0
Lovely friendly place, helpful staff and wonderful food!
10.0 / 10.0
It had a really great feel and beautifully clean staff were fabulous
Nothing
10.0 / 10.0
All the food was delicious and very well presented in a timely manner. Great menu. Staff were friendly and efficient.
The rooms provided extras eg a much needed fan and bottled still and sparkling water. Location - excellent. To be recommended.
Absolutely nothing.
10.0 / 10.0
Lovely village pub. Food good. Modern rooms E.V. Charging available.
Need to move ev charger into the car park as it hurts slightly into the road, depending on vehicle.
FAQs
Does this property follow enhanced cleaning procedures?
Yes, this inn has implemented enhanced cleaning procedures and processes to keep you healthy and safe.
Is parking included with this inn?
Parking is not specified as an available amenity at The Black Swan Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this inn?
We didn’t find pool listed as an amenity for this inn. It may be worth double checking if a pool is important for your stay.
Is The Black Swan Inn pet friendly?
Unfortunately, this inn is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at The Black Swan Inn?
We found 19 amenities for this rental. This includes business facilities, free wifi/internet, free parking, non-smoking, and heating.
