Holiday Inn Express & Suites - Houston NASA - Boardwalk Area by IHG
Top rated by guests





8.3Excellent
(417 Ratings)
"Everything."
Verified guestDon't miss out! Price and availability may change
3-Star Hotel
Guests love it hereGuests give this property a top rating
Well priced for this locationPriced under area average
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Located in Seabrook, 4.3 miles from Space Center Houston, Holiday Inn Express & Suites - Houston NASA - Boardwalk Area by IHG provides rooms with air conditioning. This 3-star hotel offers a business center and free WiFi.
Business facilities
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$$$$
Top rated by guests
8.3Excellent
(417 Ratings)
"Everything."
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Everything.
N/a
10.0 / 10.0
Great customer service
None
10.0 / 10.0
Everything went well.
7.0 / 10.0
At this hotel, the front desk service was the worst experience I have ever had. The employee told me that my reservation was not there and that I had to resolve it myself, even though I was showing him my confirmation email. As a hotel representative, it should have been his responsibility to assist me and find a solution. Instead, he was rude, unhelpful, and showed no empathy. I was also traveling with my two 2-year-old daughters, which made the situation even more stressful. This is not the level of service I expected.
At this hotel, the front desk service was the worst experience I have ever had. The employee told me that my reservation was not there and that I had to resolve it myself, even though I was showing him my confirmation email. As a hotel representative, it should have been his responsibility to assist me and find a solution. Instead, he was rude, unhelpful, and showed no empathy. I was also traveling with my two 2-year-old daughters, which made the situation even more stressful. This is not the level of service I expected.
10.0 / 10.0
Extra clean and smelt sooooo good and fresh
Breakfast could have been a little better but still had all the essentials
9.0 / 10.0
Very well
Nothing at this time
8.0 / 10.0
It was clean and up-to-date
9.0 / 10.0
very modern settings. obviously well thought out in the original design. even the luggage carts were superior in terms of hooks for getting things to and from the room.
no bananas at breakfast
10.0 / 10.0
Clean, breakfast and close to cruise port!
Nothing
1.0 / 10.0
They never had clean towels. Upon check in I didn’t have enough towels. I would go to the desk they never had towels. I had to go purchase towels just to make sure I was able to be clean. Some of the staff need training in customer service, because their customer skills is definitely lacking. I want to feel welcome when I go to a hotel, because I’m paying good money to stay there. The only nice receptionist was the lady on day shift. I would give this hotel a rating of 0/10. Don’t recommend this hotel, stay at your own risk.
10.0 / 10.0
Friendly quiet place
All of it
4.0 / 10.0
Location
Pillows were worn and not comfortable. Mattress not comfortable.
10.0 / 10.0
The breakfast was exceptional. The location was perfect. I will return.
I would recommend at least two water bottles or one water bottle per person adults or seniors
2.0 / 10.0
Location was convenient
Bed was very uncomfortable. Wife requested an extra blanket as she get cold and was told they did not have ANY extra blankets.
9.0 / 10.0
Great breakfast ..great room
Na
10.0 / 10.0
Conveniently located near several attractions
The cleanliness of the rooms and the hospitality of the lady who checked us in and the lady who checked us out! The nicest hotel I’ve been to ever!
6.0 / 10.0
The close proximity to Kemah and NASA space center.
No balcony, and the pool area was too small.
1.0 / 10.0
Thinking about it, I didn't like a single thing about it. So did my wife.
The air condition stopped in the middle of the night. Had to open the door to get some air from the hall. Complained to some girl. She said there will no one to fix it. Could not get another room until 5:00. They were all dirty. Went to another hotel. I will never go to Holiday Inn EVER again. If I was running that place I would tell that girl at the front to put down that I pad and go clean a room for me and my wife.
8.0 / 10.0
Wasnt over crowded
Smell of the room
10.0 / 10.0
Quiet, easy access, check in and check out very smooth! Breakfast was great, eggs, omelets, pastries, pancakes, sausage, bacon, ect!
Absolutely nothing!!!! 10/10 will definitely stay again!
10.0 / 10.0
Staff was friendly.
Sad that breakfast wasn’t being served till after 7:30. Our family looked forward to it, but it wasn’t available.
10.0 / 10.0
Leslie was awesome!!! She was so welcoming & super friendly. Will definitely go back!!
10.0 / 10.0
I've stayed at many places in Seabrook and this is by far my favorite for the price. It was so clean, smelled good, room was HUGE, air conditioner worked amazingly, staff was very friendly, breakfast is awesome with omelets, pancakes and more. I actually love that the back of the hotel is wooded area. It makes it seem more private and we were able to sleep with our window shade open to see outside at night. This will be my go to hotel from now on. I also loved the comforters on the bed. So comfy. I didn't get any photos because I had my stuff unpacked everywhere before I thought about it. But it looks just like the photos.
I honestly couldn't think of any negatives
10.0 / 10.0
Everything we wanted to see/do was near the hotel.
Breakfast hours could have been a little longer.
8.0 / 10.0
Pool
Dirty
10.0 / 10.0
Location and cleanliness
Booking was changed. They said what i had booked was not available to to be canceled and rebooked with me paying more
8.0 / 10.0
Breakfast offered boxes of chocolate milk, which tasted wonderful. We wanted to eat at Seabrook Cafe, extremely close and with excellent food and pies. Our room was large and comfortable, and reasonably priced.
Everything was fine. We didn't have any problems checking in or staying here, but other people did; maybe that's just life.
10.0 / 10.0
The room was large, comfortable and clean.
The room didn’t have a trash can in the room, only had a small one in the bathroom.
5.0 / 10.0
I liked the location of hotel from where we went to visit Kemah
We got a handicap room and the bed was too tall , we asked for more toilet paper, Pillows and wash rags,we were told shortage on pillows and I had to go down and get a roll of toilet paper. Blinds were broke in room wouldn’t go up,breakfast was almost gone at 8:00 am and they were taking a lot of time refilling wouldn’t of minded but told staff 3 different times and no one cared and for what we paid for one night it made whole stay not a good one! Thank you
8.0 / 10.0
The front desk staff was very friendly and accommodating. The hotel was clean and easy to find.
The breakfast has been much better at other Holiday Inn Expresses my fiancee and I have visited. No one replenished food in a timely manner, and the only coffee available was decaf. 😔
Also, our TV was not getting a good signal, so it was hard to enjoy a program on any channel. That was after getting a remote from the front desk.
4.0 / 10.0
Breakfast
The wet ford with no sounds any where to be found duel to the weather staff seemed to not care. The beds where to soft will have your body hurting
10.0 / 10.0
Clean, staff exceptionally accommodating.
No complaints
10.0 / 10.0
Wanted lodging near the NASA space center. Worked well, we stored our luggage, took the early morning tour, and picked up our luggage and continued on our travels. Nice place - met all of our traveling needs.
Nothing
3.0 / 10.0
Room smelled like smoke, the hotel was not on the boardwalk
7.0 / 10.0
Die Lage unweit von NASA.
9.0 / 10.0
Everything was great
Nothing
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Holiday Inn Express & Suites - Houston NASA - Boardwalk Area by IHG. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Holiday Inn Express & Suites - Houston NASA - Boardwalk Area by IHG pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express & Suites - Houston NASA - Boardwalk Area by IHG?
We found 1 amenities for this rental. This includes , and business facilities.
