Hotel Luxor Florence





7.8Good
(353 Ratings)
"The staff anre nice and helpful"
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3-Star Hotel
Top-tier experienceA high end property in this area
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Enhanced cleaningExtra health and hygiene measures to ensure your safety
Located just 1476 feet from the Fortezza da Basso Exhibition Center in Florence, Hotel Luxor offers free WiFi, a bar, and 24-hour front desk. Santa Maria Novella Train Station is a 5-minute walk away.
Concierge services
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Heating
Bar
WiFi/Internet
Family friendly
Safe
Key card access
Housekeeping available
Cleaning products
$$$$
7.8Good
(353 Ratings)
"The staff anre nice and helpful"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
The staff anre nice and helpful
Nothing
6.0 / 10.0
Staff were very friendly and breakfast was better than expected.
Further from the train station than expected. There were cockroaches in the room.
7.0 / 10.0
Very friendly staff and big rooms
They didn’t set up the 2 beds, no lift for people (just suitcases), no tissues.
10.0 / 10.0
Friendly staff, good facilities
Adriana is awesome 👌
Everything went fine
9.0 / 10.0
Close to the city location
Value for money. Free Sunday parking next to the hotel.
Breakfast eggs and sausage was not warm in the tray where they were stored.
8.0 / 10.0
Near to station. Comfy beds. Decent shower and kitchenette.
Noise from trains and busy road.
3.0 / 10.0
The personnel was kind and helpful.
The area is very downgraded .The hotel is in a building near the rails of the main station of FIRENZE and it is very old.In order to go to the reception,you had to go out of the building and enter in a short of a shop area.There was not even toilet paper enough for my 2 days stay in the WC.The breakfast was very poor and when I went down at 9.00 oclock in the morning there was practically nothing left to eat and no replacement .In the room there was a machine for coffee but not coffee ...when I asked they said that they were short of tablets .I chose the hotel as it was near PITTI but in order to arrive there you had to pass from a very dirty and busy bridge where the atmosphere was unbearable and I had a hard time to breathe.DEFINETELY NOT WORTH FOR THE 220 EUROS I SPENT PER NIGHT .
9.0 / 10.0
Room was very clean. Very spacious room was provided and they do the daily cleaning. Breakfast was excellent. Staff are all friendly and helpful.
Very difficult to lock the door.
8.0 / 10.0
Good
Lights
1.0 / 10.0
Nothing good to say about this hotel.
When we arrived for the second time in Italy Rome being the first, we were put in what they call an annex. Basically this means they have bought an appartment or two and turned them into rooms, so you are living in the same building as local residents. You book a hotel and dont even stay in it. We were in room 302, the wall between this room and room 301 is so thin you can hear everything next door as if they are in your room. The room is advertised as a suite, it is not. We have stayed in suites before and at best this was an average size room not a suite. Then we come to the train noise. The so called hotel is virtually on the train tracks, the trains run until 01.30, then back on again at 05.30. So if you want to sleep, book somewhere else. As for breakfast, thats enough said, unless you like rubber sausage and scrambled eggs. We hated this place so much we left a day early. We paid nearly £600.00 for 3 nights, i would not have paid £60.00. Its time sights like booking.com and others started advertising accurate details about the properties they market as travellers are getting ripped off, and having their holidays ruined. No doubt the hotel will try and say all this is rubbish, but this is a true reflextion of this so called hotel. If you read this and still book it, then that will be your fault.
10.0 / 10.0
Location was approximately 10 mins from railway station. So convenient. The room was spotless, perfect in all aspects. The staff from the cleaner to the receptionist were so helpful, kind and nothing was too much trouble. I would thoroughly recommend this place.
Nothing
9.0 / 10.0
Clean
Staff great
1.0 / 10.0
Nothing.
This was by far THE worst hotel I have ever been.
1) there is no elevator, we had to carry our luggage to the 2nd floor and then drag them back to the first floor.
2) there is no TV in the room and the internet is not secured, we had to connect to our hotspot.
3) the doors closing are so noisy and annoying.
4) there was no shampoo in the room, just body wash.
5) the people there will ask you to pay cash, and if you pay by card, will charge you more. They made us pay the city tax by cash. When I paid for the water in the fridge by card, they charged me 1 Euro more.
I would NEVER book this hotel again, even if it was free.
9.0 / 10.0
Location close to train station
The staff very helpful
Air conditioning worked well
9.0 / 10.0
The staff are fabulous. So welcoming, and helpful
No amenities immediately by the hotel
10.0 / 10.0
Friendly staff
Stronger AC
8.0 / 10.0
Close to transport
Was out of old town
10.0 / 10.0
location is so cool.
5.0 / 10.0
Very close to train station. Friendly staff. Held our luggage for a couple hours after check out so we could still explore without having to carry it around.
The hotel had very friendly staff but the hotel room itself did not have basic things. Smallest bathroom I ever witnessed. There were no toothbrushes or even a holder for them if you brought your own, so maybe you can leave them laying flat on the sink since the flat bar under the mirror was not able to safely hold anything since it was not level and everything rolled off. Good luck if you laid your phone on there. There was nowhere to hang a towel, there was no liquid hand soap. Just one of those small bars without even a dish for it. There are no blankets in the rooms. Due to "out of season" I understand that the weather is warm, but most people sleep with a blanket. I think this is nonsense. They said all the blankets are in the laundry. Outside end of October. Even if it's summer, people use blankets. Wi-Fi was magical. I had full Wifi-signal and somehow it would still take a few minutes to load a music video from YouTube. When you arrive for breakfast you will be happy they can make you a coffee or a hot chocolate because the juices were empty. There were scrambled eggs and hardboiled eggs. There were about 4 bread pastries to choose from. There were some hot dogs I did not try. If you like fruits or vegetables sorry there was non of that there. No plants of any kind. But like I said there was your choice of bread. I don't think this is a 3 star hotel. However the staff were very nice and credit is due where credit it due.
9.0 / 10.0
Convenient location of the hotel. Responsive and friendly hotel staff.
10.0 / 10.0
Luxor Florence provided an excellent breakfast, with a variety of tasty options, from foods to beverages. We would say there is something for everyone to enjoy a healthy breakfast with fruits, juices, hot beverages, yogurts, croissants, berries, eggs, to name a few of the choices.
There were no disappointments with Luxor Florence. On the contrary, the service from our arrival to departure was exceptional. Elizabeth and staff were very helpful and pleasant with our requests. We would absolutely return to Luxor Florence.
8.0 / 10.0
Staff is very friendly and helpful. Close to train station. Nice breakfast included. Room is small but clean.
Not much business around the hotel.
9.0 / 10.0
The location was easily accessible from the train station, even with luggage. (approx. 8-min. walk). It also was close to squares, cafes, restaurants and a Carre Four! AND, the 24/7 offer of free, strong coffee was definitely a surprise bonus! Very good coffee, better than anything you can get in U.S. and some cafes in Italy!
8.0 / 10.0
Great stuff, Clean rooms, good location close to the train station
The only thing was that the air conditioner did not work well, but that is maybe because of the heat wave in that week.
8.0 / 10.0
the staff were all great!! so helpful! recommend!
9.0 / 10.0
The staff were very kind and friendly! This is the kind of family hotel! The staff tried the best to help you in everything you need or ask! The only thing they do not have is elevator! But they tried hard to help you with your luggage!
The hotel does not have elevator!
9.0 / 10.0
All the 4 staff whom we met were very helpful and friendly and could chat with us to make us feel welcomed; was fortunate to arrive on a public holiday hence parking was free most of the times within the blue lines; Train station and tram stop were nearby
Location was rather secluded, rather quiet area almost felt like and abandoned area, however it could be due to public holidays, hair dryer doesnt work for more than 30 seconds. Breakfast menu was very basic.
10.0 / 10.0
comfortable, good breakfast and very friendly staff. good location for station and walkable to the sights
10.0 / 10.0
staff was the friendliest and best. so accommodating to meet every need. rooms were small but very very nice. Location was convenient to tram but still close enough to city center to walk.
nothing
10.0 / 10.0
The staff there are super friendly and helpful. The room was nice and clean, and the breakfast was fabulous. I would definitely recommend people to live here if you are visiting Florence.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Luxor Florence. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Luxor Florence pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Luxor Florence?
We found 13 amenities for this rental. This includes concierge services, free wifi/internet, free parking, air conditioning, and non-smoking.
