Hôtel Inn Design & Restaurant Alençon

The restaurant was excellent. Lovely French style set menu at very cheap prices.

The room was small and very hot. Toilet/shower room so tiny the toilet roll got knocked on floor everytime you moved off the loo 😂

Staff were really friendly and really helpful, even with the language barrier. Rooms are basic but clean and the bed was very comfortable.

Budget stop-over

Tiny room Location in an industrial estate - no places to eat close by.

The bedding was clean . The bed was comfortable

The bathroom smelled absolutely awful. I’m not sure what was causing it but it pervaded the bathroom and the bedroom. The carpet was dirty and extremely old . The paintwork was dirty and in poor repair. The room was small which would not have been a problem had it not been smelly and not very clean . I would not recommend this hotel even if you were only there for a few hours as we were. It’s really disappointing as it’s perfectly situated as a stopover on the way back through France .

Very good value for an overnight stay. In a very good location just off the motorway and a short drive to the town centre of Alençon.

Parts of the hotel and room are looking a little tired and could definitely do with a refresh!

Clean, comfortable

Small room, a bit functional

Proximity to motorway. Good restaurant - limited menu but excellent food. Friendly staff.

Large coach party made restaurant service a bit slow and evening meal very noisy

Free secured carpark. Kettle and tea & coffee. Comfortable beds. Facilities good, hairdryer. Clean. Window overlooking the garden. Enjoyed it

Room a bit cramped but we managed 😊

Most of all I liked that the bed had a duvet. That was fantastic. Very good shower. Strong and hot. We had a quiet room facing a lawn at the back of the hotel. The staff were super friendly. Breakfast was good. Parking right in front of the hotel was perfect and free. Connection to the A28 was very good and close. This is my second time staying here.

Nothing

Ease of access Free parking Room had all necessary facilities

Room quite small

Parking easy

Small room, bed very low, not very comfortable

Not much really. It was fairly clean but that's about all I can say that was positive. Possibly the only thing was a kettle in the room, instant coffee sachets and it was pretty quiet.

Everything else. The receptionist was snotty and unhelpful. The room was tiny. The beds were TINY. I was travelling with a friend (and her dog), so we wanted separate twin beds and the room they gave us was so small that we could hardly move. There was nowhere for our bags, for the dog (which they charged extra for), or to even move. The toilet seat was broken, the shower head was broken and rotating out of control, flooding the entire bathroom. There was an exposed wire on one of the lights; the heating was on (and it was a warm, sunny day) and we couldn't access the controls to turn it off. Toilet paper was like crepe paper. It was literally the worst room we have stayed in after a month of being away. And it was the same price as most of the others, so vastly over-priced for what it is.

Location, breakfast and staff.

One of our bathrooms contained a bad water smell.

the food was good and the staff were friendly and helpful

I have a BMW 335i with sports suspension so experienced some difficulty with the step from the road to the car park access

Perfect stay tank you, staff lovely, good access to town and roads. Will definitely stay again.

Excellent staff friendly clean good rooms good food excellent price

nothing

not a lot

The room was less than basic. Bed only. Bathroom was so small, you could just about have a shower. No place to put anything. write up was. very misleading.

very handy location for our trip

very dated and brown. very small room. ok for one night stay

location easy to book in ,food close by

no open till 5 pm facilities only just ok

Not much !

Arrived at 3.30pm as indicated on booking and hotel was closed until 5pm, had wiat in car after a 5 hour drive, not impressed ! Restaurant was not open on a weekend Rooms were very cramped with little space Will not use this hotel again

Everything went according to plan and we were all very pleased with the facilities

It was all good thank you

great location and clean room

no AC and with a ground floor room with a low window sill we felt unable to open the window at night.

good service and ideally located

no air conditioning, very hot at night

Breakfast

Very cramped shower.

Not a lot

Lacked any atmosphere. On the edge of an industrial estate with a noisy main road at the front and an equally noisy party next door in the evening. There was only one person on reception which was OK in the evening but in the morning they had to double up putting out breakfast. When we arrived down for breakfast at 8 am there was no milk, no croissants, no spoons. no coffee and several people left rather than wait for this to be addressed. Even then there was no coffee or croissants to be had. Not impressed

It was a good stopping off point on our journey across France.

There is no lift. And the 3 bed rooms are upstairs. I had to carry my 15 year old disabled daughter up those stairs and down a very long corridor to reach our room. It was literally the last room on that corridor. My husband helped me, but he stayed downstairs in the twin room with our son, while us 3 girls were upstairs. We then had to retrieve our wheelchair and carry it upstairs. The guests in neighbouring rooms got drunk and were very loud when they came to bed. Full on loud voices, doors banging, with no regard for other guests. Not the hotel's fault, but frustrating. The doors weren't soft close and that was noisy. The bathroom was small and worked ok, but it's a budget hotel and rooms were small and lacked modernity. It appeared clean though . They did email us before we arrived to say there wasn't much room for a wheelchair in the room, but we thought we'd go with it all the same. I think we should've reconsidered and booked somewhere else. Breakfast buffet was running low on food. Could've been more generous with supplies.