NorthGate Jaffna

Staff are feiendly. Foods are authentic jaffna food. Closer to the station.

Matress is not firm enogh, needs to be replaced seems to be too old? Ac was leaking and fixed. Some guest are jumping into the pool without specified swimming cloths. Needs to be supervised.

The hotel was right next to the station and so using the train was very easy. Also pretty close to the main town and restaurants. The hotel was perfectly good for a couple of nights whilst sightseeing around Jaffna.

The coffee was dreadful!

Staff were friendly and accomodating. All staff were excellent. During our breakfast Ms Pavithira was very helpful assisting with food and helpful. All other staff were excellent too.

Little bit of tidying up in room washroom will give my 100% excellent review. Overall good.

The restaurant is superb - authentic and tasty Jaffna-style cuisine. Staff were very hospitable too.

The hotel is very run down and clearly not as well managed as it was when previously under the Jetwing umbrella. Some issues include (though aren't limited too): a tiny, humid bathroom, without a functional bathroom fan; AC leaked and sounded like a Mack truck; bizarrely, only one spoon was provided when there was a tea set for two (happened two days in a row - highlighting this for lack of attention to detail); light and noise streamed into the room; the pool is rapidly losing tiles... Not what you expect for a four-star hotel (the photos of the rooms don't really match reality), particularly with other similarly priced but better hotels in the area.