Nazuna Kyoto Nijo-jo

The Staff was very helpful, respectful and friendly. We would comeback because of the staff.

Maybe the room layout? But overall it was good.

Feeling Japanese life style was precious

The inn is superbly arranged in a pure Japanese style (e.g. furnitures, mats, paper walls). The living room and the bedroom are very spacious. The two hot baths available are very useful when sharing the room with the family. We tasted local craft beers from the free mini bar on the terrace, enjoying the garden view. If you sleep in a traditional way on the mats, you must consider that the paper windows will not stop daylight or outside noise. It is the charm of sleeping in an authentic inn (eventually, be prepared and have earplugs or sleep mask). Moreover, what really makes the difference is the high quality of service. The staff is very attentive and caring. They make you feel welcome and treat you like a special guest. It is not a night in a hotel, but rather experimenting the Japanese traditional way of living. We will certainly do it again when in Kyoto.

all was great!

The property itself is a beautifully restored Kyomachiya (traditional Kyoto townhouse) with over 80 years of history. I really appreciated the authentic architectural style and the incredibly friendly and professional staff, who made me feel very welcome throughout my stay. However, compared to other ryokans I have stayed at, the value for money was disappointing given the high price point. The biggest drawback is the lack of surroundings or views, as the building is completely enclosed by other modern structures, leaving little to look at. Additionally, the lack of on-site parking makes it quite inconvenient for those traveling by car. While the historical house is charming, the overall experience didn't quite justify the premium cost

At a price point of over $1,000 USD per night, this stay was extremely disappointing. Despite being an 80-year-old traditional Kyoto Machiya with friendly staff, the overall experience did not justify the cost. Hygiene was a major issue: There were food crumbs and residue on the table, and the outdoor private bath had visible black mold. The room has poor soundproofing; I could clearly hear people talking downstairs and in neighboring areas. The heating relies solely on the AC unit, which kept cycling on and off, making it hard to maintain a comfortable temperature. Location and Convenience: There is no on-site parking. For a premium price, I had to find a nearby paid public parking lot and walk back to the property. At this price, I could have stayed at a luxury international hotel chain with much better facilities and service. As for dining, the Sukiyaki was excessively salty and the food quality was average despite the presentation. With no surrounding views and so many issues, the value for money is extremely low. I would not recommend this for the price