Hampton by Hilton Birmingham Broad Street





7.8Good
(9,156 Ratings)
"Where it was in the city"
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3-Star Hotel
High-end valueWell priced for this area
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Located within a 5 minutes’ walk from Birmingham city center, Hampton by Hilton Birmingham Broad Street features secure car parking, free WiFi and on-site dining. Guests can use the 24-hour onsite fitness center.
Business facilities
Free WiFi/internet
Free Parking
Air conditioning
Non-smoking
Gym
Heating
Wheelchair accessible
Bar
WiFi/Internet
Shared living spaces
Laundry services
Accessible Parking
Family friendly
Smoking allowed
Safe
Accessible by lift
Key card access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Cleaning products
$$$$
7.8Good
(9,156 Ratings)
"Where it was in the city"
Verified guestDon't miss out! Price and availability may change
Ratings and reviews
10.0 / 10.0
Where it was in the city
Everything was perfect
8.0 / 10.0
Location was great, staff were nice and helpful. Price was good for city centre.
Room was cold, the duvet was inadequate, the pillows were awful. Hot breakfast was pretty awful but the cold buffet was ok.
7.0 / 10.0
Very Clean and staff very nice
The sausage and the scrambled eggs were disgusting, I don’t think the sausage had any meat in it.
7.0 / 10.0
Location was good. Clean rooms.
The TV wasn’t a smart Television.
The breakfast had a variety of options however I had the full English it was dry.
7.0 / 10.0
View from 15th floor room and excellent breakfast
The duty manager 22:00 on 8 February 2026 he was very ignorant, rude and incompetent...shame on him for the way he spoke to his colleague and to my wife...shud not be in a managerial role
8.0 / 10.0
A good hotel in a central location. Nice staff. Despite the hotel being absolutely packed when we stayed the rooms are silent. Really good nights sleep.
Breakfast is busy and the lifts were intermittent.
9.0 / 10.0
Plenty of choice . Food was warm & replenished regularly.
N/A
8.0 / 10.0
The location is perfect for being close to Utilia Arena . With a 7 minute walk along the canal where bars and restaurants are.
Hotel is friendly and immaculate.
The breakfast is self service buffet, which is fine , tables cleared and cleaned . The bacon could be better as was overcooked . Other than that great .
9.0 / 10.0
Clean and friendly hotel well placed in the city
Scrambled eggs were rubbery!
10.0 / 10.0
Staff very helpful and friendly, hotel very central to everything,very impressed with the selection of various food for breakfast.
There was nothing to complain about
10.0 / 10.0
Lovely large room. Very comfortable beds. Extremely clean.
1.0 / 10.0
Nothing.
Service was poor, was told i would be getting a cot for baby but never arrived. No drinking water provided. Sofa bed was horrendous. Avoid.
7.0 / 10.0
Not a lot really. The room was comfortable, clean and tidy. Bathroom not the best.
Staff were rude and unhelpful.
6.0 / 10.0
The room was great
Breakfast
10.0 / 10.0
Everything close to town
Nice clean rooms
Family staff
N/A
5.0 / 10.0
Good location, ok breakfast
Room 1603, bed is probably the worst I’ve ever slept in….. didn’t get much sleep
10.0 / 10.0
Great location, lovely sized room and great facilities
Nothing
9.0 / 10.0
The location was perfect for us. The hotel is clean and staff friendly
Breakfast was not great.
4.0 / 10.0
Great location
Room felt damp and smelt fusty, the postcode to the car park took us down a bus and taxi area so we will get a fine through the post. For the price we paid very disappointed
9.0 / 10.0
The location was very good for attending a gig at the Arena only a short walk away and only 20mins walk to train station and bullring shopping centre. We arrived early on the day of check in and were able to check into our room which was greatly appreciated with the staff warm and welcoming across all of the hotel. Breakfast was great in the morning which plenty of choice.
Nothing everything was perfect
5.0 / 10.0
Useful location. Room was nice. Breakfast good
Dirty shower head, noisy air conditioner,
10.0 / 10.0
Location
Lifts
10.0 / 10.0
Location
I had no complaints
8.0 / 10.0
Location
Bed mattress was hard and springs pushing through
7.0 / 10.0
The location to the town centre.
The choices of cooked items at breakfast was a bit limited, no choice of egg only scrambled, no mushrooms, black pudding, fried bread or choice of sausages.
The cost of car parking was a bit steep and could have been included in the cost of the room.
10.0 / 10.0
Close to broad street & utilita arena to watch a concert.
Nothing
6.0 / 10.0
Location is perfectly situated and friendly staff.
Tv didn’t work properly and Apps kept showing up error.
Breakfast isn’t the greatest here and the same everytime I have been. The little potatoes not good and would be nice if different options of eggs was given instead of scrambled everytime.
Noise of either water running or pipes throughout the night.
10.0 / 10.0
Breakfast was nice, with lots to choose from,
Room was spacious, beds were very comfortable,
For what we went for, the location was only about 10 minutes walk to the arena.
staff were kind and courteous
the only thing wrong with the room was that there was only a small selection of hot drinks,
9.0 / 10.0
Very central and close to clubs and restaurants
The lights were faulty in the room which made it very dark.It was a shame we couldn’t get the Netflix to work on our tv either
10.0 / 10.0
Good location clean & friendly
6.0 / 10.0
Location was great, very central.
Rooms clean and spacious.
We arrived 30 mins before check in time and were told (fairly) that there were no rooms ready so we would need to wait until check in time.
We decided to get a drink from the bar, where service was very very slow and we kept having to reiterate what we wanted.
Whilst having the drinks - people arrived (before official check in time) and checked in.
When we went back to reception to check in at the official time and when we had been told to return, we were told our rooms weren't available yet.
Breakfast the following morning was awful - all the 'hot' food was cold and the sausages and bacon were barely cooked.
8.0 / 10.0
was really nice foos, and a good selection of different thing
9.0 / 10.0
Everything
Nothing
6.0 / 10.0
Good location
Having to pay £14 for disabled person to park in the car park, we stayed in a different hotel chain on Friday where they did not charge for disabled parking.
Also the breakfast was bland the bacon was hard and chewy and had no taste. The scrambled egg, sausage and potatoes also were tasteless.
There was a dirty mark when lifted the toilet seat it hadn’t been cleaned properly. The room window blind was wonky when pulled up. I wouldn’t choose to stay again. The bathroom door would not shut completely there was a gap of about an inch so not very private at all.
7.0 / 10.0
Convenience to shops & restaurants. We particularly noticed how quiet the room was despite a busy hotel and being very close to the lifts too.
Generally hotel furniture tired. Also nearly all seating was very, very low. My wife and I are in our 70’s & 80’s and we both struggled to get out of seats. Hotel had 4 lifts but at breakfast times they were very, very congested. We chose a “Queen” room expecting a “Queen” bed - it wasn’t. It was was at best a small double. We changed to a twin which was fine.
9.0 / 10.0
Breakfast very good
Location is too busy and have to pay for parking
Room facilities and breakfast
10.0 / 10.0
Comfortable. Clean. staff lovely. Breakfast great choice.
In between 2 nightclubs. Although security on door of hotel and we could hear no noise.
7.0 / 10.0
Cleanliness, location, breakfast was amazing.
The bed was not very comfortable
5.0 / 10.0
Clean room, clean towels and nice hand/body wash. Polite staff at reception and breakfast.
Only 2 sachets of coffee and 2 mugs in a room for 3 people. Only two tea bags.. this was the worst selection of tea and coffee that I had ever had in a hotel. Although this may seem a small thing.. it was a big thing for me. I always bring my own milk but this was a let down.
It was easy to bruise your leg on the metal parts of the fold out bed.
The reception area was utilitarian and unwelcoming. The staff did their best but the surroundings were grim.
Breakfast was disappointing.. tinned peaches and pears .. a few green apples and a couple of bananas left. You could ask for vege sausage but that took 7 minutes to cook and by the time I saw the sign I already had other hot food on my plate. Toast was good and cereal selection was reasonable.
Overall, for a Hilton hotel this place was disappointing and it didn't have a welcoming feeling like many of the other city centre hotels that I have stayed in over the past few years.
9.0 / 10.0
Breakfast was okay. The room was up on the 12 th floor and even though we were opposite the lift it was quiet, clean and not too hot. The air conditioning worked a treat.
We could have done with extra pillows as they were a bit flat. There was no decaffeinated coffee in the room and only 1 tea bag. The only dairy alternatives at breakfast was soy milk and spread for toast. Some yogurt would of been nice.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Hampton by Hilton Birmingham Broad Street. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hampton by Hilton Birmingham Broad Street pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hampton by Hilton Birmingham Broad Street?
We found 23 amenities for this rental. This includes business facilities, free wifi/internet, free parking, air conditioning, and non-smoking.
