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Includes essentialsFree WiFi/internet, Air conditioning, Bar and more
About this hotel
Bastion Hotel Zaandam is located close to the A8, a 20-minute drive from the center of Amsterdam and 2.5 mi from Zaanse Schans with its beautiful windmills.
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Bastion Hotel Zaandam is located close to the A8, a 20-minute drive from the center of Amsterdam and 2.5 mi from Zaanse Schans with its beautiful windmills.
Things to know
Additional fees to expect
Cleaning & other feesWe include all stay related fees in the Cleaning Fee line, which may include cleaning, property manager, resort, tourism and other stay related fees. All Booking.com properties are professionally cleaned after each stay.
Service feeThis helps Booking.com provide a safer and more secure booking experience.
TaxesTaxes on accommodation such as Occupancy Tax, VAT, or GST. May also include tourism fees.
Customer support
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Ratings and reviews
7.2 / 10.0
Good(949 Ratings)
100% verified reviews
6.0 / 10.0
Good
Good
Very far to the centre
8.0 / 10.0
Comfy beds and warm room.staff very nice
Good breakfast lovely variety of food and drink.
Very small bathroom .the sink tap is too high for thr sink and there was no plug for the sink
1.0 / 10.0
Very disappointing stay — not worth the money
Nothing
I stayed at this hotel in Zaandam and it was a very disappointing experience.
1. The hotel is far from Amsterdam city center — about 35 minutes by bus, which costs €8 round trip. Even though parking is free, the location is terrible: it’s far from both Amsterdam and Zaandam centers, so you waste time and money on transport.
2. There are construction works around the hotel, making it hard to reach by car. You have to take a long detour, and to get to the bus stop you must cross a bridge.
3. The hotel is far from any shops or restaurants.
4. No cleaning was done during my 4-day stay, even though we placed the housekeeping sign on the door.
5. The toilet flush didn’t work properly.
6. There was a bad smell coming from the bathroom.
7. The room phone didn’t work.
8. The TV is very old.
9. Overall, the hotel is way too expensive for the quality and service provided.
Honestly, this hotel is not worth the price or the distance. I wouldn’t stay here again or recommend it to anyone
1.0 / 10.0
Not a good experience at all
Nothing to mention.
The staff was extremely unhelpful. Starting from their communication online, very irresponsive, were not cooperative and difficult to deal with.
8.0 / 10.0
Comfortable and suitable for the price
My stay at the hotel was great. The staff were very friendly, the services were good, and the bed was comfortable. I recommend it for a comfortable stay.
There was a shortage of towels in the bathroom, and shampoo should also be provided as it was not sufficient.
2.0 / 10.0
disappointing
Road work made it incredibly difficult to get to Hotel. Manager agreed with nthis. As roadworks are ogoing for months, it should have been highlighted in the offer.
The weekend menu iis poor. My schnitzel was inedible. I mentioned this to both evening manager and morning manager, but was still charged for it.
7.0 / 10.0
Decent
Quiet room
Poor water stream
Construction noise
1.0 / 10.0
They need to change their approach to tourism
The hotel is clean and the bedding is perfect
This hotel, in terms of dealing, has nothing to do with it. In terms of management, I had a problem with the reservation. My friend and I booked it three times by mistake, and we used one room. I sent a message to the general management, and they told me that we did not recognize the reservation. This means that this is not dealing.
10.0 / 10.0
Nice and clean, room serviced everyday with clean towels, staff were very helpful and friendly.
Staff were fabulous, breakfast was great, and very comfortable bed.
Location was a bit out of the way.
5.0 / 10.0
Wish I'd went somewhere else
N/a
Tv didn't work, room was very very hot and fan,a/c useless. Staff not very helpful
6.0 / 10.0
Would not book again
They allowed me to check-in 3 hours early, which was much appreciated after a 24 hours journey.
There is nothing around, the staff did not have the answers to my questions about the bus to get to Amsterdam amongst other things. The maids made so much noise in the morning, it would wake me every day. The bed was too soft, and the bathroom is miniature. The location is also not ideal. It was way too expensive for what it was.
10.0 / 10.0
Peaceful, calm and relaxing
Everything was amazing. The environment is clean, comfortable, peaceful and beautiful.
If you wish to relax and be at peace, it’s a perfect place to stay, even if the hotel is next to a busy road leading towards Amsterdam.
You have a restaurant to eat breakfast and dinner, so you absolutely do not have to go out if you do not wish.
With public transport you can easily go both directions to Zaandam centre and Amsterdam.
Nothing specific. Everything met my expectations.
10.0 / 10.0
Exceptional
Staff were very helpful
Breakfast was superb
Great place to stay.
10.0 / 10.0
Exceptional
Cleanliness and the staff.
3.0 / 10.0
Poor
Elevator was almost out of service and stairs were upright that's why it is the reason not to stay in this hotel.
Breakfast time is horrible. It is between 7-9 am. It is not family friendly and for leisure.
During the breakfast time, coffee machine was being repaired with a repairman. It is really annoying.
8.0 / 10.0
Very clean but distance to city was to far away.....
Cleanliness of hotel, restaurant was handy a little pricey but convenient, public transport was close by with a servo across the road. Manager for 2nd and 3 rd nights went above and beyond his job description with fantastic wait staff.
Price on meals and distance to center of town. Manager on first night seemed confused on his role. The pillows were very flat, no airport transfers thus being very expensive via taxi.
7.0 / 10.0
Good
Location is super near bus stop. It takes 30mins to Amsterdam central
Very basic convenience
8.0 / 10.0
comfortable for a night stay
room&toilet were clean and comfortable . coffee machine at the room . staff was nice and approachable
No major issues ; entrance was a bit uncomfortable for travelling with suitcases , lobby area was a bit dark, not a lot of options from restaurant menu for dinner , not many pillows
2.0 / 10.0
what more can I say!!!!!!
the room was ok
we paid 13 euros to get there by taxi from the train station. when we went to leave the front desk said they ordered a taxi.after a while a black van with no markings came and we told him we wanted to go to the train station. He kept asking where we were going after and we said to the cruise ship and he wanted to take us there. we said no the train station he then said that was 24 euros. we said no we wanted a taxi and where was his sign. he pulled out a piece of paper with his picture on it that said taxi. so much time had passed that we couldn’t wait any longer and had him take us to the train station for 24 euros. we feel once we were there the front desk and van driver were working together to double the price of the return. we may be from another country but we do know when we are being cheated. we will never stay or recommend any Bastion hotel to anyone. now put the on your comments page for that hotel.
4.0 / 10.0
Disappointing
It was freezing cold in the room.
6.0 / 10.0
Pleasant
The location was convenient for the purpose of my trip.
The room was definetly overprized
8.0 / 10.0
we had a very pleasant stay here
location / staff/ breakfast / room/
all rooms have only single beds
8.0 / 10.0
Nice location with super staff!
Great location to stay close to Amsterdam and other several points of interest (airport, restaurants, supermarkets, stores, tourism attractions). The staff is really nice, by mistake we passed the breakfast hour, and they picked up some bread, juice, cheese and fruits for us to get something to eat. The room is adequate: good size and renovated bathroom. Decent internet. A lot of parking spaces inside the hotel with controlled access.
The floor corridors to get the rooms look like from the 70s' so an upgrade is more than necessary. Also, poor options for TV watching. I had a TV box to entertain my daughter during our staying but unfortunately the TV configuration cannot be changed (only local channels). If you expect international travellers maybe some alternatives would be good for families. However, pros offset the cons in general.
5.0 / 10.0
awful facility and rude reception
lobby
small rooms and boring look.
9.0 / 10.0
Fantastic. Thank you very much!
Location was great, close enough to get a train or bus into centre of Zaandaam and then onto amsterdam central.
Rooms were spacious enough, liked that there was a fridge available, room was close to the reception which was handy. Great we could play pool.
Staff were incredibly helpful, offering blankets when we were outside, also teas or coffees, always smiling and helped with anything you needed
7.0 / 10.0
Good
Relax personeel, late check out.
FAQs
Is parking included with this hotel?
Parking is not specified as an available amenity at Bastion Hotel Zaandam. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Bastion Hotel Zaandam pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
Free WiFi/internet · Air conditioning · Balcony/Terrace
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