Fairfield Inn & Suites by Marriott Houston NASA/Webster

Clean and organized

None

Close to the hospital where Granddaughter was born

N/A

The decore was great. It was graduation weekend and prices were high everywhere 🙃.

Some staff members were not as enthusiastic about bringing towels or helping with the overflow of trash. One statement was their shift has not started. I needed a plunger for the toilet. I called there was a wait.....I went downstairs saw the plunger waited a few minutes for staff - no one came to the front. So I took the plunger to my room quickly solve the problem. I took it downstairs and still no staff up front. I don't think management was prepared for the amount of people that was present.

It was clean & nice

The housekeeping kept knocking on our door when we were asleep. I have insomnia and would’ve like to get some rest and sleep before our long drive back home. I told them we were still here. I had to get out of bed to tell them we were still sleeping at 9:30am and check out was at 12pm. Then at 10am another housekeeper came knocking and so we got up and got ready to leave due to them knocking on our door so disrespectful and disappointing on housekeepers. We paid to sleep and get rest. We didn’t pay for someone to knock on our door and waking us up so they can finish cleaning.