Hotel in Serfaus
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Top-tier experienceA high end property in this area
About this hotel
The Hotel Alpenruh enjoys a quiet location a 5-minute walk from the center of Serfaus and just 328 feet from the Dorfbahn subway and the ski bus stop. It features an à la carte restaurant and a spa area with a heated indoor pool.
Amenities at Hotel Garni Alpenruh-Micheluzzi
Airport transportation available
Concierge services
Free WiFi/internet
Free Parking
Pool
Non-smoking
Pets allowed
Heating
Bar
Spa
Balcony/Terrace
WiFi/Internet
Hot tub/Jacuzzi
Ski in/Ski out
Laundry services
Sauna
Accessible Parking
Family friendly
Safe
Accessible by lift
Key access
Contactless check-in/out
Housekeeping available
Fire alarm
Fire extinguisher
Tennis court
Cleaning products
Map of Serfaus
Available Rooms
Ratings and reviews
100% verified reviews8.0 / 10.0Excellent·mar 2026
Sehr gutes Frühstücksbuffet mit reichlich Auswahl und sehr gutem Kaffee.
Durch die Nähe zur U-Bahn war das Erreichen der Lifte einfach und schnell.
8.0 / 10.0Excellent·feb 2026
Servicemitarbeiter sehr freundlich und hilfsbereit
Haltestation U Bahn ca. 80 m entfernt
großer Skiraum
Leider hatte das Restaurant an 2 Tagen Ruhetag.
Parkplatzsituation sehr beengt
8.0 / 10.0Excellent·feb 2026
Accommodatie, goed, hygiënisch, ruime kamer
Avond eten is niet super. Gewoontjes kleine kaart
In het dorp ruime keuze
5.0 / 10.0·mar 2023
We are sorry to write this feedback, but we feel compelled to share an unfortunate mishap for which we hold the hotel co-responsible. Regarding the misdeed, on the last day, our luggage incl. our personal belongings (deposited at the front desk as directed by the hotel) disappeared and ended up in Holland by mistake (it was taken by another tour group).
Although the mishap was eventually resolved and the hotel made every effort to put the parties in touch, the latter (from our point of view) expressly avoided (by never responding to our emails) taking charge of and/or handling the additional costs (cab travel) we incurred.
In fact, as a result of the misdeed, we lost a lot of time and were forced to take a cab in order to get to our train connection to Switzerland. During the trip, as per our telephone agreement with the hotel, the latter would settle the bill and then evtl. make a claim for reimbursement to whomever.
In conclusion, the whole affair undoubtedly affected our vacation in a negative way. We feel that the hotel is co-responsible for this misdeed, as one would expect such mistakes not to happen in a hotel of a certain category (****). In our opinion, this reflects a shortcoming that we hope will be fixed in the future. But what disappointed us the most was discovering, that in regard to the cab ride, the hotel only provided our information to the cab company, contrary to what was agreed upon by phone. We obviously reported this to the hotel, but our emails were never followed up. This left us a stunned and conveyed a sense of indifference from the hotel.
In conclusion, this episode showed that the hotel was only interested to a certain extent in its guests and although being in our view co-responsible for the misdeed, it did not commit itself (out of disinterest we assume) to resolving the matter to the end.
$$$$
Top rated by guests
8.8Excellent
(149 Ratings)
"Great meals, both breakfast and dinner. Really comfortable room. Near subway station with great connection to lifts."
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